[Issue]: Android Client cannot connect to server #4875

New Issue

OVERLORD · 2026-02-07T01:14:27+03:00

OVERLORD commented

2026-02-07 01:14:27 +03:00

Originally created by @pinghedm on GitHub (May 24, 2023).

Please describe your bug

I have jellyfin running on my local network with a caddy reverse proxy, and also accessible from outside my network.

I upgraded to a new android phone, and I can not connect to my server using the jellyfin app (either installed from google play or from f droid)

I have tried connected to my local server with

http://192.168.0.136:8096 - this works in my browser and is what my old device, which can still connect, is connected to. It is also what shows up in the available servers menu.
https://jellyfin.[mydomain] - this also works in a web browser currently

I have tried with and without trailing slashes. In all cases I get the following error:

Jellyfin Version

10.7.7

if other:

No response

Environment

- OS: Ubuntu 22.04.2
- Linux Kernel: 5.15.0-69-generic
- Virtualization: none
- Clients: Android, Browser
- Browser: Chrome 112 [latest]
- FFmpeg Version: 5.1.3-Jellyfin
- Playback Method: I'm not sure what this is asking for.
- Hardware Acceleration: none
- GPU Model: none
- Plugins: Open Subtitles
- Reverse Proxy: caddy
- Base URL: none
- Networking: I'm not sure what this is asking for
- Storage: local

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

I don't know where docs that would allow me to get logs from the android client are - happy to add them if someone can point me to how I can get them

Please attach any screenshots here

No response

Code of Conduct

I agree to follow this project's Code of Conduct

Originally created by @pinghedm on GitHub (May 24, 2023). ### Please describe your bug I have jellyfin running on my local network with a caddy reverse proxy, and also accessible from outside my network. I upgraded to a new android phone, and I can not connect to my server using the jellyfin app (either installed from google play or from f droid) I have tried connected to my local server with http://192.168.0.136:8096 - this works in my browser and is what my old device, which can still connect, is connected to. It is also what shows up in the available servers menu. https://jellyfin.[mydomain] - this also works in a web browser currently I have tried with and without trailing slashes. In all cases I get the following error: ![image](https://github.com/jellyfin/jellyfin/assets/8351465/ca8de22c-5347-495c-aec4-8d3e313df8e0) ### Jellyfin Version 10.7.7 ### if other: _No response_ ### Environment ```markdown - OS: Ubuntu 22.04.2 - Linux Kernel: 5.15.0-69-generic - Virtualization: none - Clients: Android, Browser - Browser: Chrome 112 [latest] - FFmpeg Version: 5.1.3-Jellyfin - Playback Method: I'm not sure what this is asking for. - Hardware Acceleration: none - GPU Model: none - Plugins: Open Subtitles - Reverse Proxy: caddy - Base URL: none - Networking: I'm not sure what this is asking for - Storage: local ``` ### Jellyfin logs _No response_ ### FFmpeg logs _No response_ ### Please attach any browser or client logs here I don't know where docs that would allow me to get logs from the android client are - happy to add them if someone can point me to how I can get them ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct

OVERLORD added the bug label 2026-02-07 01:14:27 +03:00

OVERLORD closed this issue

2026-02-07 01:14:28 +03:00

OVERLORD commented

2026-02-07 01:14:30 +03:00

@nielsvanvelzen commented on GitHub (May 24, 2023):

Jellyfin 10.7 is end of life and not supported.

@nielsvanvelzen commented on GitHub (May 24, 2023): Jellyfin 10.7 is end of life and not supported.

OVERLORD commented

2026-02-07 01:14:30 +03:00

@pinghedm commented on GitHub (May 24, 2023):

Oh! Thanks - upgrading solved the problem