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IOS Server Not reachable #3916

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opened 2026-02-05 09:27:53 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 09:27:53 +03:00
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Originally created by @ghanjiboy on GitHub (Jul 19, 2024).

The bug

On one of 3 iphones in my house, whenever I try to put the server address in, it always says "Server not reachable" My current setup has immich running in a docker container with nginx in front of it and a lets encrypt certificate.

I am able to access the same server from 2 other Iphones and 1 android.

I've tried to turn on troubleshooting and increased the logs from this iPhone, when I do that, I see in the log "no host specified"

I am able to access the same server URL from chrome or safari from this device - so I am not sure whats going on. IOS is updated on this device and I am running the latest immich.

Is there anything else I can do to troubleshoot?

The OS that Immich Server is running on

Debian 11 with docker 20.10

Version of Immich Server

v1.109.2

Version of Immich Mobile App

v1.109.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

docker run -d --restart always \
  --name=immich \
  -e PUID=1000 \
  -e PGID=1000 \
  -e TZ=America/New_York \
  -e DB_HOSTNAME=192.168.1.14 \
  -e DB_USERNAME=<USER> \
  -e DB_PASSWORD=<PASSWORD> \
  -e DB_DATABASE_NAME=immich \
  -e REDIS_HOSTNAME=192.168.1.14 \
  -e REDIS_PORT=6379 `#optional` \
  -e MACHINE_LEARNING_GPU_ACCELERATION= `#optional` \
  -e MACHINE_LEARNING_WORKERS=1 `#optional` \
  -e MACHINE_LEARNING_WORKER_TIMEOUT=120 `#optional` \
  -p 8080:8080 \
  -v /pictures/config:/config \
  -v /pictures/photos:/photos \
  --restart unless-stopped \
  ghcr.io/imagegenius/immich:latest

Your .env content

N/A

Reproduction steps

1.  Install immich on IOS
2.  Run Immich
3.  Enter https://URL
4.  Recieved error message "Server not reachable"

Relevant log output

No response

Additional information

No response

Originally created by @ghanjiboy on GitHub (Jul 19, 2024). ### The bug On one of 3 iphones in my house, whenever I try to put the server address in, it always says "Server not reachable" My current setup has immich running in a docker container with nginx in front of it and a lets encrypt certificate. I am able to access the same server from 2 other Iphones and 1 android. I've tried to turn on troubleshooting and increased the logs from this iPhone, when I do that, I see in the log "no host specified" I am able to access the same server URL from chrome or safari from this device - so I am not sure whats going on. IOS is updated on this device and I am running the latest immich. Is there anything else I can do to troubleshoot? ### The OS that Immich Server is running on Debian 11 with docker 20.10 ### Version of Immich Server v1.109.2 ### Version of Immich Mobile App v1.109.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML docker run -d --restart always \ --name=immich \ -e PUID=1000 \ -e PGID=1000 \ -e TZ=America/New_York \ -e DB_HOSTNAME=192.168.1.14 \ -e DB_USERNAME=<USER> \ -e DB_PASSWORD=<PASSWORD> \ -e DB_DATABASE_NAME=immich \ -e REDIS_HOSTNAME=192.168.1.14 \ -e REDIS_PORT=6379 `#optional` \ -e MACHINE_LEARNING_GPU_ACCELERATION= `#optional` \ -e MACHINE_LEARNING_WORKERS=1 `#optional` \ -e MACHINE_LEARNING_WORKER_TIMEOUT=120 `#optional` \ -p 8080:8080 \ -v /pictures/config:/config \ -v /pictures/photos:/photos \ --restart unless-stopped \ ghcr.io/imagegenius/immich:latest ``` ### Your .env content ```Shell N/A ``` ### Reproduction steps ```bash 1. Install immich on IOS 2. Run Immich 3. Enter https://URL 4. Recieved error message "Server not reachable" ``` ### Relevant log output _No response_ ### Additional information _No response_
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Reference: immich-app/immich#3916
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