file upload failure #4389

Closed
opened 2026-02-05 08:46:18 +03:00 by OVERLORD · 3 comments
Owner

Originally created by @jonty-esterhuizen on GitHub (Jan 5, 2024).

Describe the Bug

when i want to paste or upload an image i get this error

image

Steps to Reproduce

create page paste image or upload image

Expected Behaviour

image should upload

Screenshots or Additional Context

image

Browser Details

No response

Exact BookStack Version

BookStack v23.12

Originally created by @jonty-esterhuizen on GitHub (Jan 5, 2024). ### Describe the Bug when i want to paste or upload an image i get this error ![image](https://github.com/BookStackApp/BookStack/assets/82042398/867e7af2-2172-4909-9b02-776c24e44aa8) ### Steps to Reproduce create page paste image or upload image ### Expected Behaviour image should upload ### Screenshots or Additional Context ![image](https://github.com/BookStackApp/BookStack/assets/82042398/3950c0af-1548-4fb7-860f-a0a9d4dddf59) ### Browser Details _No response_ ### Exact BookStack Version BookStack v23.12
OVERLORD added the 🐕 Support label 2026-02-05 08:46:18 +03:00
Author
Owner

@jonty-esterhuizen commented on GitHub (Jan 5, 2024):

just for added context
this is the handler mapping on the *.php fast cgi
image
I also tried with All verbs

@jonty-esterhuizen commented on GitHub (Jan 5, 2024): just for added context this is the handler mapping on the *.php fast cgi ![image](https://github.com/BookStackApp/BookStack/assets/82042398/2088f26a-ca2d-4f38-bf60-4b5117213adc) I also tried with All verbs
Author
Owner

@ssddanbrown commented on GitHub (Jan 6, 2024):

Hi @jonty-esterhuizen,
I'm afraid I'm not too familiar with IIS, so can't provide much insight.

The error message if fairly explicit though.
Are you sure there are not other "handlers" or things acting on the request?
Especially since your screenshot reflects a "request path" of "*.php", since these requests are not direct to PHP files (at least in terms of request path) I'm wonder if these requests are picked up by another handler first.

I'll re-categorize this as a support thread rather than a bug since there's nothing to indicate this is a bug in the core project here.

@ssddanbrown commented on GitHub (Jan 6, 2024): Hi @jonty-esterhuizen, I'm afraid I'm not too familiar with IIS, so can't provide much insight. The error message if fairly explicit though. Are you sure there are not other "handlers" or things acting on the request? Especially since your screenshot reflects a "request path" of "*.php", since these requests are not direct to PHP files (at least in terms of request path) I'm wonder if these requests are picked up by another handler first. I'll re-categorize this as a support thread rather than a bug since there's nothing to indicate this is a bug in the core project here.
Author
Owner

@ssddanbrown commented on GitHub (Jan 24, 2024):

Since there's been no further follow-up I'll close this off.

@ssddanbrown commented on GitHub (Jan 24, 2024): Since there's been no further follow-up I'll close this off.
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: starred/BookStack#4389