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Export won't work (both .HTML & .PDF) #1330
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opened 2026-02-05 00:37:43 +03:00 by OVERLORD
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Reference: starred/BookStack#1330
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Originally created by @b0n3sh on GitHub (Sep 1, 2019).
Describe the bug
I run into error when trying to export a specific page I created, the other works fine, I'm not sure if may be because it have a lot of images, or maybe it's too big.
When exporting as html, a file will start to download, but it stays at 10% for ever and then will yield a network error.
When exporting as pdf, I get an "unknow error".
Steps To Reproduce
Steps to reproduce the behavior:
Expected behavior
A working .html and .pdf file.
Screenshots

Your Configuration (please complete the following information):
@ssddanbrown commented on GitHub (Sep 1, 2019):
Hi @B0nesh,
When such errors occur they will often be logged. Can you check the log or check via debug mode. Details for this can be found here:
https://www.bookstackapp.com/docs/admin/debugging/
@b0n3sh commented on GitHub (Sep 1, 2019):
Hello, thanks for the fast response, this are the debug=true pictures.

@ssddanbrown commented on GitHub (Sep 2, 2019):
Similar to issues #389 & #1603.
You can try to increase your server
max_execution_timesince it's just likely taking a while to generate the output.@b0n3sh commented on GitHub (Sep 4, 2019):
Hello, I raised the

max_execution_timefrom 30 to 500 and restarted the server, but I'm getting the same error.@denisdal commented on GitHub (Oct 3, 2019):
same error here https://github.com/BookStackApp/BookStack/issues/1603