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Some pictures are not available, thumbnails are blurry #6476

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opened 2026-02-05 12:18:43 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 12:18:43 +03:00
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Originally created by @solluh on GitHub (Jul 17, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Suddenly some pictures stored in external librarys are not available. They do exist in the Folder.
The thumbnails are blurry. I don't see any reason for it.

Image

Image

The OS that Immich Server is running on

Synology NAS 7.2.2 with docker.

Version of Immich Server

v1.135.3

Version of Immich Mobile App

v1.135.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

services:
  immich-redis:
    image: redis
    container_name: Immich-REDIS
    hostname: immich-redis
    security_opt:
      - no-new-privileges:true
    healthcheck:
      test: ["CMD-SHELL", "redis-cli ping || exit 1"]
    user: 1026:100
    environment:
      - TZ=Europe/Berlin
    volumes:
      - /volume1/docker/immich/redis:/data:rw
    restart: on-failure:5

  immich-db:

    image: ghcr.io/immich-app/postgres:16-vectorchord0.4.1-pgvectors0.2.0
    container_name: Immich-DB
    hostname: immich-db
    security_opt:
      - no-new-privileges:true
    healthcheck:
      test: ["CMD", "pg_isready", "-q", "-d", "immich", "-U", "immichuser"]
      interval: 10s
      timeout: 5s
      retries: 5
    volumes:
      - /volume1/docker/immich/db:/var/lib/postgresql/data:rw
    environment:
      - TZ=Europe/Berlin
      - POSTGRES_DB=immich
      - POSTGRES_USER=immichuser
      - POSTGRES_PASSWORD=immichpw
      - DB_STORAGE_TYPE=HDD # Hashtag setzen bei Benutzung von SDD
    restart: on-failure:5


  immich-server:
    image: ghcr.io/immich-app/immich-server:release  #v1.135.0
    container_name: Immich-SERVER
    hostname: immich-server
    user: 1026:101
    security_opt:
      - no-new-privileges:true
    env_file:
      - stack.env
    ports:
#      - 2283:2283  # Standard
      - 8212:2283  # Marius' Vorschlag
    volumes:
      - /volume1/immichphotos:/usr/src/app/upload:rw     #neues
 #     - /volume1/docker/immich/upload:/usr/src/app/upload:rw
      - /volume1/photo:/photo:rw
      - /volume1/homes/Solluh/Photos:/solluh:rw
      - /volume1/homes/Testit/Photos:/testit:rw
    restart: on-failure:5
    depends_on:
      immich-redis:
        condition: service_healthy
      immich-db:
        condition: service_started

  immich-machine-learning:
    image: ghcr.io/immich-app/immich-machine-learning:release
    container_name: Immich-LEARNING
    hostname: immich-machine-learning
    user: 1026:100
    security_opt:
      - no-new-privileges:true
    env_file:
      - stack.env
    volumes:
      - /volume1/immichphotos:/usr/src/app/upload:rw    #neues 
 #     - /volume1/docker/immich/upload:/usr/src/app/upload:rw
      - /volume1/docker/immich/cache:/cache:rw
      - /volume1/docker/immich/matplotlib:/matplotlib:rw
    environment:
      - MPLCONFIGDIR=/matplotlib
    restart: on-failure:5
    depends_on:
      immich-db:
        condition: service_started

Your .env content

NODE_ENV=production
TZ=Europe/Berlin
DB_HOSTNAME=immich-db
DB_USERNAME=immichuser
DB_PASSWORD=immichpw
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich-redis
LOG_LEVEL=log
JWT_SECRET=*****
DISABLE_REVERSE_GEOCODING=false
REVERSE_GEOCODING_PRECISION=3
PUBLIC_LOGIN_PAGE_MESSAGE=Willkommen bei meinen Fotos!
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003
IMMICH_ENV=production

Reproduction steps

  1. scroll through the timeline

Relevant log output

Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:35:45 PM   ERROR [Api:GlobalExceptionFilter~jk4tqpe4] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:35:57 PM   ERROR [Api:LoggingRepository~qcfd9osv] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:35:57 PM   ERROR [Api:GlobalExceptionFilter~qcfd9osv] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:36:04 PM   ERROR [Api:LoggingRepository~tlifuxjh] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:36:04 PM   ERROR [Api:GlobalExceptionFilter~tlifuxjh] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:36:05 PM   ERROR [Api:LoggingRepository~2o5rx7ii] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:36:05 PM   ERROR [Api:GlobalExceptionFilter~2o5rx7ii] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:36:12 PM     LOG [Api:EventRepository] Websocket Connect:    P-550L-vUgQTaz_5AAH3
[Nest] 17  - 07/17/2025, 7:40:20 PM   ERROR [Api:LoggingRepository~rx5qy0tf] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:20 PM   ERROR [Api:GlobalExceptionFilter~rx5qy0tf] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:26 PM   ERROR [Api:LoggingRepository~gzsd0cvf] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:26 PM   ERROR [Api:GlobalExceptionFilter~gzsd0cvf] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:30 PM   ERROR [Api:LoggingRepository~teiu1bkd] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:30 PM   ERROR [Api:GlobalExceptionFilter~teiu1bkd] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:51 PM   ERROR [Api:LoggingRepository~dhdmhmvj] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:40:51 PM   ERROR [Api:GlobalExceptionFilter~dhdmhmvj] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:41:02 PM   ERROR [Api:LoggingRepository~eq1at1xs] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:41:02 PM   ERROR [Api:GlobalExceptionFilter~eq1at1xs] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:41:20 PM   ERROR [Api:LoggingRepository~2tbilnpk] Unable to send file: Error
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)
[Nest] 17  - 07/17/2025, 7:41:20 PM   ERROR [Api:GlobalExceptionFilter~2tbilnpk] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg'
Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg'
    at async access (node:internal/fs/promises:605:10)
    at async sendFile (/usr/src/app/dist/utils/file.js:53:9)
    at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13)

Additional information

I'm using Marius' suggestion with portainer with Postgres 16.

Originally created by @solluh on GitHub (Jul 17, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Suddenly some pictures stored in external librarys are not available. They do exist in the Folder. The thumbnails are blurry. I don't see any reason for it. ![Image](https://github.com/user-attachments/assets/bfbf6e49-93c1-4be2-a96a-96426f08f93f) ![Image](https://github.com/user-attachments/assets/0dd1b4f6-4037-4ade-8f0f-2bc5b31a9605) ### The OS that Immich Server is running on Synology NAS 7.2.2 with docker. ### Version of Immich Server v1.135.3 ### Version of Immich Mobile App v1.135.1 ### Platform with the issue - [ ] Server - [x] Web - [x] Mobile ### Your docker-compose.yml content ```YAML services: immich-redis: image: redis container_name: Immich-REDIS hostname: immich-redis security_opt: - no-new-privileges:true healthcheck: test: ["CMD-SHELL", "redis-cli ping || exit 1"] user: 1026:100 environment: - TZ=Europe/Berlin volumes: - /volume1/docker/immich/redis:/data:rw restart: on-failure:5 immich-db: image: ghcr.io/immich-app/postgres:16-vectorchord0.4.1-pgvectors0.2.0 container_name: Immich-DB hostname: immich-db security_opt: - no-new-privileges:true healthcheck: test: ["CMD", "pg_isready", "-q", "-d", "immich", "-U", "immichuser"] interval: 10s timeout: 5s retries: 5 volumes: - /volume1/docker/immich/db:/var/lib/postgresql/data:rw environment: - TZ=Europe/Berlin - POSTGRES_DB=immich - POSTGRES_USER=immichuser - POSTGRES_PASSWORD=immichpw - DB_STORAGE_TYPE=HDD # Hashtag setzen bei Benutzung von SDD restart: on-failure:5 immich-server: image: ghcr.io/immich-app/immich-server:release #v1.135.0 container_name: Immich-SERVER hostname: immich-server user: 1026:101 security_opt: - no-new-privileges:true env_file: - stack.env ports: # - 2283:2283 # Standard - 8212:2283 # Marius' Vorschlag volumes: - /volume1/immichphotos:/usr/src/app/upload:rw #neues # - /volume1/docker/immich/upload:/usr/src/app/upload:rw - /volume1/photo:/photo:rw - /volume1/homes/Solluh/Photos:/solluh:rw - /volume1/homes/Testit/Photos:/testit:rw restart: on-failure:5 depends_on: immich-redis: condition: service_healthy immich-db: condition: service_started immich-machine-learning: image: ghcr.io/immich-app/immich-machine-learning:release container_name: Immich-LEARNING hostname: immich-machine-learning user: 1026:100 security_opt: - no-new-privileges:true env_file: - stack.env volumes: - /volume1/immichphotos:/usr/src/app/upload:rw #neues # - /volume1/docker/immich/upload:/usr/src/app/upload:rw - /volume1/docker/immich/cache:/cache:rw - /volume1/docker/immich/matplotlib:/matplotlib:rw environment: - MPLCONFIGDIR=/matplotlib restart: on-failure:5 depends_on: immich-db: condition: service_started ``` ### Your .env content ```Shell NODE_ENV=production TZ=Europe/Berlin DB_HOSTNAME=immich-db DB_USERNAME=immichuser DB_PASSWORD=immichpw DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich-redis LOG_LEVEL=log JWT_SECRET=***** DISABLE_REVERSE_GEOCODING=false REVERSE_GEOCODING_PRECISION=3 PUBLIC_LOGIN_PAGE_MESSAGE=Willkommen bei meinen Fotos! IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 IMMICH_ENV=production ``` ### Reproduction steps 1. scroll through the timeline ### Relevant log output ```shell Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:35:45 PM ERROR [Api:GlobalExceptionFilter~jk4tqpe4] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:35:57 PM ERROR [Api:LoggingRepository~qcfd9osv] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:35:57 PM ERROR [Api:GlobalExceptionFilter~qcfd9osv] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:36:04 PM ERROR [Api:LoggingRepository~tlifuxjh] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:36:04 PM ERROR [Api:GlobalExceptionFilter~tlifuxjh] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/80/ae806211-6053-4526-a0a6-f04cd87a3d45-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:36:05 PM ERROR [Api:LoggingRepository~2o5rx7ii] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:36:05 PM ERROR [Api:GlobalExceptionFilter~2o5rx7ii] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/3c/ae3c81d9-2c2d-4e1b-836d-26299392440f-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:36:12 PM LOG [Api:EventRepository] Websocket Connect: P-550L-vUgQTaz_5AAH3 [Nest] 17 - 07/17/2025, 7:40:20 PM ERROR [Api:LoggingRepository~rx5qy0tf] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:20 PM ERROR [Api:GlobalExceptionFilter~rx5qy0tf] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:26 PM ERROR [Api:LoggingRepository~gzsd0cvf] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:26 PM ERROR [Api:GlobalExceptionFilter~gzsd0cvf] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:30 PM ERROR [Api:LoggingRepository~teiu1bkd] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:30 PM ERROR [Api:GlobalExceptionFilter~teiu1bkd] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:51 PM ERROR [Api:LoggingRepository~dhdmhmvj] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:40:51 PM ERROR [Api:GlobalExceptionFilter~dhdmhmvj] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/24/ae240346-b099-433f-9bb7-e97a231f4a29-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:41:02 PM ERROR [Api:LoggingRepository~eq1at1xs] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:41:02 PM ERROR [Api:GlobalExceptionFilter~eq1at1xs] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-thumbnail.webp' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:41:20 PM ERROR [Api:LoggingRepository~2tbilnpk] Unable to send file: Error Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) [Nest] 17 - 07/17/2025, 7:41:20 PM ERROR [Api:GlobalExceptionFilter~2tbilnpk] Unknown error: Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg' Error: EIO: i/o error, access 'upload/thumbs/86265296-8342-4364-a1c0-852077867596/ae/9a/ae9a9987-deb3-4dfd-a5c6-95fac5164601-preview.jpeg' at async access (node:internal/fs/promises:605:10) at async sendFile (/usr/src/app/dist/utils/file.js:53:9) at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:60:13) ``` ### Additional information I'm using Marius' suggestion with portainer with Postgres 16.
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Reference: immich-app/immich#6476
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