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HEICS images cause uploader on iOS to hang #4691

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opened 2026-02-05 10:47:39 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 10:47:39 +03:00
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Originally created by @jdm-twtr on GitHub (Nov 5, 2024).

The bug

The "uploading file info" dialog is hanging at 257KB/357KB on a [REDACTED].heics [image] file. Restarting the app will get a few images uploaded, then this file causes it to hang again.

The OS that Immich Server is running on

Unraid 6.12.13 Docker - ghcr.io/imagegenius/immich

Version of Immich Server

1.119.1

Version of Immich Mobile App

1.119.0 build.181

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

unmodified

Your .env content

unmodified

Reproduction steps

Unclear; just have an heics file in the library?

Relevant log output

No response

Additional information

No response

Originally created by @jdm-twtr on GitHub (Nov 5, 2024). ### The bug The "uploading file info" dialog is hanging at 257KB/357KB on a [REDACTED].heics [image] file. Restarting the app will get a few images uploaded, then this file causes it to hang again. ### The OS that Immich Server is running on Unraid 6.12.13 Docker - ghcr.io/imagegenius/immich ### Version of Immich Server 1.119.1 ### Version of Immich Mobile App 1.119.0 build.181 ### Platform with the issue - [x] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML unmodified ``` ### Your .env content ```Shell unmodified ``` ### Reproduction steps Unclear; just have an heics file in the library? ### Relevant log output _No response_ ### Additional information _No response_
OVERLORD added the 📱mobile label 2026-02-05 10:47:39 +03:00
OVERLORD commented 2026-02-05 10:47:41 +03:00
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@alextran1502 commented on GitHub (Nov 6, 2024):

I don't think HEICS is a valid format 🤔

@alextran1502 commented on GitHub (Nov 6, 2024): I don't think HEICS is a valid format :thinking:
OVERLORD commented 2026-02-05 10:47:43 +03:00
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@mankool0 commented on GitHub (Jan 19, 2025):

I don't think HEICS is a valid format 🤔

I ran into this too and it looks like it's valid.
Wiki page on it: https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format

Mine ended up being a photo with the extension so I just deleted it since I didn't need it anyways.

@mankool0 commented on GitHub (Jan 19, 2025): > I don't think HEICS is a valid format 🤔 I ran into this too and it looks like it's valid. Wiki page on it: https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format Mine ended up being a photo with the extension so I just deleted it since I didn't need it anyways.
OVERLORD commented 2026-02-05 10:47:44 +03:00
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@alextran1502 commented on GitHub (Nov 9, 2025):

This is no longer relevant with the new implementation, please open a new issue if it is still persisted

@alextran1502 commented on GitHub (Nov 9, 2025): This is no longer relevant with the new implementation, please open a new issue if it is still persisted
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Reference: immich-app/immich#4691
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