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Connection problems #4600

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opened 2026-02-05 10:43:35 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 10:43:35 +03:00
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Originally created by @steffmanzing on GitHub (Oct 20, 2024).

The bug

Hello, hopefully helpful humans!

I have the current immich server running on my Raspberry Pi, and I created a user. But I want it to be accessible over the internet, because I want my family to backup their photos, too.
After adding 127.0.0.1 as IMMICH_TRUSTED_PROXIES, I still can't do that via my domain. And I can't enter an IP-address there, because my server is in my living room and reachable from the internet via dynamic DNS.
I have a working reverse proxy configured in Apache 2.4, and I know it is working because I see a slowly spinning immich logo after entering the address https://my.server.org/immich.
I did everything as you wrote in the instructions, but it still isn't working.
Can you please help me?

Thanks in advance,
Stefan

PS: Sorry, I can't find relevant logs using docker logs -f immich_server. If you tell me where to look, I will do it.

The OS that Immich Server is running on

Raspian OS 64 bit (all updates)

Version of Immich Server

v1.118.2

Version of Immich Mobile App

n/a

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command:
      [
        'postgres',
        '-c',
        'shared_preload_libraries=vectors.so',
        '-c',
        'search_path="$$user", public, vectors',
        '-c',
        'logging_collector=on',
        '-c',
        'max_wal_size=2GB',
        '-c',
        'shared_buffers=512MB',
        '-c',
        'wal_compression=on',
      ]
    restart: always

volumes:
  model-cache:

Your .env content

UPLOAD_LOCATION=./library
DB_DATA_LOCATION=./postgres
IMMICH_VERSION=release
DB_PASSWORD=some_password
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Open Firefox (Chromium and Vivaldi show the same results)
  2. Enter https://my.server.org/immich/
  3. Watch the logo spin around
    ...

Relevant log output

No response

Additional information

Just for fun, I tried to simulate the mobile app by entering https://my.server.org/immich/api, since I can't enter an IP-address in the app (because of dyDNS), and had the output below:

{"message":"Cannot GET /api","error":"Not Found","statusCode":404,"correlationId":"y8374w7o"}

Originally created by @steffmanzing on GitHub (Oct 20, 2024). ### The bug Hello, hopefully helpful humans! I have the current immich server running on my Raspberry Pi, and I created a user. But I want it to be accessible over the internet, because I want my family to backup their photos, too. After adding 127.0.0.1 as IMMICH_TRUSTED_PROXIES, I still can't do that via my domain. And I can't enter an IP-address there, because my server is in my living room and reachable from the internet via dynamic DNS. I have a working reverse proxy configured in Apache 2.4, and I know it is working because I see a slowly spinning immich logo after entering the address https://my.server.org/immich. I did everything as you wrote in the instructions, but it still isn't working. Can you please help me? Thanks in advance, Stefan PS: Sorry, I can't find relevant logs using `docker logs -f immich_server.` If you tell me where to look, I will do it. ### The OS that Immich Server is running on Raspian OS 64 bit (all updates) ### Version of Immich Server v1.118.2 ### Version of Immich Mobile App n/a ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: [ 'postgres', '-c', 'shared_preload_libraries=vectors.so', '-c', 'search_path="$$user", public, vectors', '-c', 'logging_collector=on', '-c', 'max_wal_size=2GB', '-c', 'shared_buffers=512MB', '-c', 'wal_compression=on', ] restart: always volumes: model-cache: ``` ### Your .env content ```Shell UPLOAD_LOCATION=./library DB_DATA_LOCATION=./postgres IMMICH_VERSION=release DB_PASSWORD=some_password DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Open Firefox (Chromium and Vivaldi show the same results) 2. Enter https://my.server.org/immich/ 3. Watch the logo spin around ... ### Relevant log output _No response_ ### Additional information Just for fun, I tried to simulate the mobile app by entering https://my.server.org/immich/api, since I can't enter an IP-address in the app (because of dyDNS), and had the output below: `{"message":"Cannot GET /api","error":"Not Found","statusCode":404,"correlationId":"y8374w7o"}`
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Reference: immich-app/immich#4600
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