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Having autoplay disabled in Chromium-based browsers makes Immich show an error #4501

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opened 2026-02-05 10:37:34 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 10:37:34 +03:00
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Originally created by @SKBotNL on GitHub (Oct 8, 2024).

The bug

If you have autoplay disabled in your browser and you try to watch a video, Immich displays an error popup saying "Unable to play video".
This error should be handled to not show a popup.

The OS that Immich Server is running on

Void Linux

Version of Immich Server

v1.117.0

Version of Immich Mobile App

N/A

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    devices:
      - /dev/dri:/dev/dri
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:2d1463258f2764328496376f5d965f20c6a67f66ea2b06dc42af351f75248792
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Europe/Amsterdam

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=xxxxxxx

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Have autoplay disabled in your browser for Immich
  2. Click on video
  3. See error popup

Relevant log output

[handleError]: Unable to play video NotAllowedError: play() can only be initiated by a user gesture

Additional information

No response

Originally created by @SKBotNL on GitHub (Oct 8, 2024). ### The bug If you have autoplay disabled in your browser and you try to watch a video, Immich displays an error popup saying "Unable to play video". This error should be handled to not show a popup. ### The OS that Immich Server is running on Void Linux ### Version of Immich Server v1.117.0 ### Version of Immich Mobile App N/A ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding devices: - /dev/dri:/dev/dri volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:2d1463258f2764328496376f5d965f20c6a67f66ea2b06dc42af351f75248792 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The location where your database files are stored DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List TZ=Europe/Amsterdam # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=xxxxxxx # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Have autoplay disabled in your browser for Immich 2. Click on video 3. See error popup ### Relevant log output ```shell [handleError]: Unable to play video NotAllowedError: play() can only be initiated by a user gesture ``` ### Additional information _No response_
OVERLORD added the 🖥️web label 2026-02-05 10:37:34 +03:00
OVERLORD commented 2026-02-05 10:37:37 +03:00
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@C-Otto commented on GitHub (Oct 8, 2024):

Which browser are you using? I can't reproduce this with Firefox.

@C-Otto commented on GitHub (Oct 8, 2024): Which browser are you using? I can't reproduce this with Firefox.
OVERLORD commented 2026-02-05 10:37:38 +03:00
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@SKBotNL commented on GitHub (Oct 8, 2024):

Which browser are you using? I can't reproduce this with Firefox.

I'm using Brave. Apparently standard Chromium doesn't have this feature? But when using an extension like AutoplayStopper with standard Chromium it also shows the error (the error in the console is slightly different in this case though [handleError]: Unable to play video NotAllowedError: The play method is not allowed by the user agent).

@SKBotNL commented on GitHub (Oct 8, 2024): > Which browser are you using? I can't reproduce this with Firefox. I'm using Brave. Apparently standard Chromium doesn't have this feature? But when using an extension like [AutoplayStopper](https://chromewebstore.google.com/detail/autoplaystopper/ejddcgojdblidajhngkogefpkknnebdh?hl=en) with standard Chromium it also shows the error (the error in the console is slightly different in this case though `[handleError]: Unable to play video NotAllowedError: The play method is not allowed by the user agent`).
OVERLORD commented 2026-02-05 10:37:39 +03:00
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@SKBotNL commented on GitHub (Oct 8, 2024):

Which browser are you using? I can't reproduce this with Firefox.

I'm using Brave. Apparently standard Chromium doesn't have this feature? But when using an extension like AutoplayStopper with standard Chromium it also shows the error.

In Vivaldi you can also disable autoplay, same error as with Brave happens there.

@SKBotNL commented on GitHub (Oct 8, 2024): > > Which browser are you using? I can't reproduce this with Firefox. > > I'm using Brave. Apparently standard Chromium doesn't have this feature? But when using an extension like [AutoplayStopper](https://chromewebstore.google.com/detail/autoplaystopper/ejddcgojdblidajhngkogefpkknnebdh?hl=en) with standard Chromium it also shows the error. In Vivaldi you can also disable autoplay, same error as with Brave happens there.
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Reference: immich-app/immich#4501
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