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Code Issues 783 Packages Projects Releases 22 Wiki Activity

【ERROR】My 'GENERATE THUMBNAILS' function has been unable to complete #3918

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opened 2026-02-05 09:28:04 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-05 09:28:04 +03:00
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Originally created by @9k001 on GitHub (Jul 19, 2024).

The bug

First of all, my fault stems from the failure of IOS image upload thumbnail generation,

  1. Photo thumbnails appear cracked on the Web page.
  2. The photo on the Web page does not contain any EXIF information, including latitude and longitude.
    After I recently upgraded to v1.109.2 (both server and mobile), regenerating the cache still does not solve the problem.
    The number of jobs has reached 33.
    image
    Check docker logs of the server and database. No error is reported.
    How can I solve this problem?

The OS that Immich Server is running on

docker

Version of Immich Server

v1.109.2

Version of Immich Mobile App

v1.109.2

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: '3.5'
services:
  immich-server:
    image: {{ PERFIX_DOCKER }}immich-app/immich-server:${IMMICH_VERSION}
    container_name: immich-server
    restart: always
    volumes:
      - ${APP_DATA_HOME}/project/immich/immich-server/upload:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    ports:
      - "{{ SERVER_MAPPING_PORT }}:${SERVER_PORT}"
    env_file:
      - ${WORKSPACE_HOME}/{{ DeployRepo }}/immich/env/{{ MODE_ENV }}/server.env
    command: [ "start.sh", "immich" ]
    environment:
      - TZ=Asia/Shanghai
      - MODE_ENV={{ MODE_ENV }}

  immich-machine_learning:
    image: {{ PERFIX_DOCKER }}immich-app/immich-machine-learning:${IMMICH_VERSION}
    container_name: immich-machine_learning
    restart: always
    volumes:
      - ${APP_DATA_HOME}/project/immich/machine_learning/cache:/cache
    ports:
      - "{{ MACHINE_LEARNING_MAPPING_PORT }}:${MACHINE_LEARNING_PORT}"
    env_file:
      - ${WORKSPACE_HOME}/{{ DeployRepo }}/immich/env/{{ MODE_ENV }}/machine_learning.env
    environment:
      - TZ=Asia/Shanghai
      - MODE_ENV={{ MODE_ENV }}

networks:
  default:
    name: "{{ MODE_ENV }}"
    external: true

Your .env content

PERFIX_DOCKER={{ PERFIX_DOCKER }}

IMMICH_VERSION=release

SERVER_PORT=3001

MACHINE_LEARNING_PORT=3003

Reproduction steps

1. Randomly select an image that's malfunctioning and click on "Refresh thumbnails"

Relevant log output

No response

Additional information

No response

Originally created by @9k001 on GitHub (Jul 19, 2024). ### The bug First of all, my fault stems from the failure of IOS image upload thumbnail generation, 1. Photo thumbnails appear cracked on the Web page. 2. The photo on the Web page does not contain any EXIF information, including latitude and longitude. After I recently upgraded to v1.109.2 (both server and mobile), regenerating the cache still does not solve the problem. The number of jobs has reached 33. ![image](https://github.com/user-attachments/assets/9f4784ac-0065-4dd4-8327-df479d482ad3) Check docker logs of the server and database. No error is reported. How can I solve this problem? ### The OS that Immich Server is running on docker ### Version of Immich Server v1.109.2 ### Version of Immich Mobile App v1.109.2 ### Platform with the issue - [X] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: '3.5' services: immich-server: image: {{ PERFIX_DOCKER }}immich-app/immich-server:${IMMICH_VERSION} container_name: immich-server restart: always volumes: - ${APP_DATA_HOME}/project/immich/immich-server/upload:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro ports: - "{{ SERVER_MAPPING_PORT }}:${SERVER_PORT}" env_file: - ${WORKSPACE_HOME}/{{ DeployRepo }}/immich/env/{{ MODE_ENV }}/server.env command: [ "start.sh", "immich" ] environment: - TZ=Asia/Shanghai - MODE_ENV={{ MODE_ENV }} immich-machine_learning: image: {{ PERFIX_DOCKER }}immich-app/immich-machine-learning:${IMMICH_VERSION} container_name: immich-machine_learning restart: always volumes: - ${APP_DATA_HOME}/project/immich/machine_learning/cache:/cache ports: - "{{ MACHINE_LEARNING_MAPPING_PORT }}:${MACHINE_LEARNING_PORT}" env_file: - ${WORKSPACE_HOME}/{{ DeployRepo }}/immich/env/{{ MODE_ENV }}/machine_learning.env environment: - TZ=Asia/Shanghai - MODE_ENV={{ MODE_ENV }} networks: default: name: "{{ MODE_ENV }}" external: true ``` ### Your .env content ```Shell PERFIX_DOCKER={{ PERFIX_DOCKER }} IMMICH_VERSION=release SERVER_PORT=3001 MACHINE_LEARNING_PORT=3003 ``` ### Reproduction steps ```bash 1. Randomly select an image that's malfunctioning and click on "Refresh thumbnails" ``` ### Relevant log output _No response_ ### Additional information _No response_
OVERLORD commented 2026-02-05 09:28:08 +03:00
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@9k001 commented on GitHub (Jul 19, 2024):

I re-checked the docker-compose.yml file. Found that 'command' has been commented out.
After I modified it, I restarted the container, and the problem has been solved.

@9k001 commented on GitHub (Jul 19, 2024): I re-checked the docker-compose.yml file. Found that 'command' has been commented out. After I modified it, I restarted the container, and the problem has been solved.
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Reference: immich-app/immich#3918
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