Android bitwarden app can't connect to vaultwarden server #954

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opened 2025-10-09 16:58:16 +03:00 by OVERLORD · 1 comment
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Originally created by @sbhrepo on GitHub.

Discussed in https://github.com/dani-garcia/vaultwarden/discussions/3044

Originally posted by sbhrepo December 25, 2022
for sometime I have docker vaultwarden hosted on synology with lets encrypt certificate. It worked fine no issues. I was able to connect from desktop, laptop and android phone.
few days ago I decided to upgrade the the vaultwarden image as new multiple version come between then to now.
I toke the vaultwarden down, backed up the data, removed the container and old image and download the latest image.
I setup the configuration and deployed the new container.
I was able to connect from my desktop and laptop with no issue and saw all my data. and the connection was secured (https connection all good).
but when I tried to connect from my android phone it was refused. it was try for around 30 second to a minute and tell me that it can't connect (the messages not detailed but got different messages in different attempts). I clean the cache and data from the app and try again, same problem. I uninstalled the app and reinstall it, same problem.
I toke 2 extra android devices, one the same mode and my and one different model. I installed bitwarden app on both android devices and both work with no problem.
only my device that was connected before the upgrade has the problem.
at this point I don't know how to continue and what I can do.
its not clear to me if it's a bad state on my device that prevent it working or some information on the database that was transferred to the upgraded/new server not like my device as some identity not much now.
I done many searches for this issue but I didn't find any solution to this problem.
I'll appreciate any suggestion\help available.

Originally created by @sbhrepo on GitHub. ### Discussed in https://github.com/dani-garcia/vaultwarden/discussions/3044 <div type='discussions-op-text'> <sup>Originally posted by **sbhrepo** December 25, 2022</sup> for sometime I have docker vaultwarden hosted on synology with lets encrypt certificate. It worked fine no issues. I was able to connect from desktop, laptop and android phone. few days ago I decided to upgrade the the vaultwarden image as new multiple version come between then to now. I toke the vaultwarden down, backed up the data, removed the container and old image and download the latest image. I setup the configuration and deployed the new container. I was able to connect from my desktop and laptop with no issue and saw all my data. and the connection was secured (https connection all good). but when I tried to connect from my android phone it was refused. it was try for around 30 second to a minute and tell me that it can't connect (the messages not detailed but got different messages in different attempts). I clean the cache and data from the app and try again, same problem. I uninstalled the app and reinstall it, same problem. I toke 2 extra android devices, one the same mode and my and one different model. I installed bitwarden app on both android devices and both work with no problem. only my device that was connected before the upgrade has the problem. at this point I don't know how to continue and what I can do. its not clear to me if it's a bad state on my device that prevent it working or some information on the database that was transferred to the upgraded/new server not like my device as some identity not much now. I done many searches for this issue but I didn't find any solution to this problem. I'll appreciate any suggestion\help available. </div>
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@BlackDex commented on GitHub:

Duplicate

@BlackDex commented on GitHub: Duplicate
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Reference: starred/vaultwarden#954