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Items not loading in Chrome extension 2024.5.0 #485

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opened 2025-10-09 16:33:45 +03:00 by OVERLORD · 15 comments
OVERLORD commented 2025-10-09 16:33:45 +03:00
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Originally created by @bunicb on GitHub.

Subject of the issue

Items not loading in the Chrome extension after updating to version 2024.5.0. Manually installing extension 2024.4.2 provides all items from vault.

Deployment environment

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.30.5
  • Web-vault version: v2024.1.2b
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Debian)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.44.0
  • Clients used: Chrome extension, android application
  • Reverse proxy and version: nginx-proxy-manager 2.10.4
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: SIGNUPS_ALLOWED, ADMIN_TOKEN

{
  "_duo_akey": "***",
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**************",
  "domain_origin": "*****://**************",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": true,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "**************",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "*****************",
  "smtp_password": "***",
  "smtp_port": 465,
  "smtp_security": "force_tls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "********************************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Steps to reproduce

Update extension to 2024.5.0, login.

Expected behaviour

Items load normally.

Actual behaviour

No items load, spinning animation going on forever.

Troubleshooting data

Checked if there are any reported issues on Bitwarden github for clients, but none were apparent for the newest version.

Originally created by @bunicb on GitHub. ### Subject of the issue Items not loading in the Chrome extension after updating to version 2024.5.0. Manually installing extension 2024.4.2 provides all items from vault. ### Deployment environment ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.30.5 * Web-vault version: v2024.1.2b * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.44.0 * Clients used: Chrome extension, android application * Reverse proxy and version: nginx-proxy-manager 2.10.4 * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** SIGNUPS_ALLOWED, ADMIN_TOKEN ```json { "_duo_akey": "***", "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://**************", "domain_origin": "*****://**************", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": true, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 100000, "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "**************", "smtp_from_name": "Vaultwarden", "smtp_host": "*****************", "smtp_password": "***", "smtp_port": 465, "smtp_security": "force_tls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "********************************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Steps to reproduce Update extension to 2024.5.0, login. ### Expected behaviour Items load normally. ### Actual behaviour No items load, spinning animation going on forever. ### Troubleshooting data Checked if there are any reported issues on Bitwarden github for clients, but none were apparent for the newest version.
OVERLORD commented 2025-10-09 16:33:48 +03:00
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@bunicb commented on GitHub:

Sync seems to work fine, I get the green banner with Syncing complete.
When looking in the Chrome console I get one error periodically:

background.js:2 Uncaught (in promise) TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'.
    at ip.<anonymous> (background.js:2:942102)
    at Generator.next (<anonymous>)
    at s (background.js:2:936910)

The next one is shown when switching to vault tab, and has a larger stack trace:

Unhandled error in angular Error: Uncaught (in promise): TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'.
TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'.
    at NV.<anonymous> (web-crypto-function.service.ts:342:38)
    at Generator.next (<anonymous>)
    at o (main.js:10:348918)
    at u.invoke (zone.js:368:26)
    at Object.onInvoke (ng_zone.ts:443:29)
    at u.invoke (zone.js:367:52)
    at s.run (zone.js:129:43)
    at zone.js:1257:36
    at u.invokeTask (zone.js:402:31)
    at Object.onInvokeTask (ng_zone.ts:428:29)
    at I (zone.js:1193:31)
    at zone.js:1100:17
    at zone.js:1116:33
    at a (main.js:1:1146473)
    at u.invoke (zone.js:368:26)
    at Object.onInvoke (ng_zone.ts:443:29)
    at u.invoke (zone.js:367:52)
    at s.run (zone.js:129:43)
    at zone.js:1257:36
    at u.invokeTask (zone.js:402:31)

I tried bypassing the reverse proxy, but to no avail.

@bunicb commented on GitHub: Sync seems to work fine, I get the green banner with Syncing complete. When looking in the Chrome console I get one error periodically: ``` background.js:2 Uncaught (in promise) TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'. at ip.<anonymous> (background.js:2:942102) at Generator.next (<anonymous>) at s (background.js:2:936910) ``` The next one is shown when switching to vault tab, and has a larger stack trace: ``` Unhandled error in angular Error: Uncaught (in promise): TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'. TypeError: Failed to execute 'decrypt' on 'SubtleCrypto': The provided value is not of type '(ArrayBuffer or ArrayBufferView)'. at NV.<anonymous> (web-crypto-function.service.ts:342:38) at Generator.next (<anonymous>) at o (main.js:10:348918) at u.invoke (zone.js:368:26) at Object.onInvoke (ng_zone.ts:443:29) at u.invoke (zone.js:367:52) at s.run (zone.js:129:43) at zone.js:1257:36 at u.invokeTask (zone.js:402:31) at Object.onInvokeTask (ng_zone.ts:428:29) at I (zone.js:1193:31) at zone.js:1100:17 at zone.js:1116:33 at a (main.js:1:1146473) at u.invoke (zone.js:368:26) at Object.onInvoke (ng_zone.ts:443:29) at u.invoke (zone.js:367:52) at s.run (zone.js:129:43) at zone.js:1257:36 at u.invokeTask (zone.js:402:31) ``` I tried bypassing the reverse proxy, but to no avail.
OVERLORD commented 2025-10-09 16:33:48 +03:00
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@bunicb commented on GitHub:

Tried it, same issue. Tried logging in to Bitwarden cloud, just to confirm it's doing this only with my instance, and that worked without issues.
Desktop app of the same version seems to work fine.

@bunicb commented on GitHub: Tried it, same issue. Tried logging in to Bitwarden cloud, just to confirm it's doing this only with my instance, and that worked without issues. Desktop app of the same version seems to work fine.
OVERLORD commented 2025-10-09 16:33:48 +03:00
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@BlackDex commented on GitHub:

Seems to work just fine for me.
Do you see any connection attempts and/or errors why you try to sync via the Chrome Extension?

@BlackDex commented on GitHub: Seems to work just fine for me. Do you see any connection attempts and/or errors why you try to sync via the Chrome Extension?
OVERLORD commented 2025-10-09 16:33:49 +03:00
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@BlackDex commented on GitHub:

Now, i do not think it would do that much, but could you try the testing tagged Vaultwarden image? And see if that somehow solves it?

@BlackDex commented on GitHub: Now, i do not think it would do that much, but could you try the `testing` tagged Vaultwarden image? And see if that somehow solves it?
OVERLORD commented 2025-10-09 16:33:49 +03:00
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@BlackDex commented on GitHub:

Try to fully logout and login and see what that does.

@BlackDex commented on GitHub: Try to fully logout and login and see what that does.
OVERLORD commented 2025-10-09 16:33:51 +03:00
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@BlackDex commented on GitHub:

Might be related to this: https://github.com/bitwarden/clients/issues/9253
If you say that it is working with an older version of the extension, then i think something has changed on the client side which is causing an issue.

You might want to try a clean account and add some test entries and see if that keeps working.
Then if that is the case you can try to export your vault, and import it into the test account and see if it starts failing again.
If that is the case, there might be some entry which is causing issues.

@BlackDex commented on GitHub: Might be related to this: https://github.com/bitwarden/clients/issues/9253 If you say that it is working with an older version of the extension, then i think something has changed on the client side which is causing an issue. You might want to try a clean account and add some test entries and see if that keeps working. Then if that is the case you can try to export your vault, and import it into the test account and see if it starts failing again. If that is the case, there might be some entry which is causing issues.
OVERLORD commented 2025-10-09 16:33:52 +03:00
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@LiloBzH commented on GitHub:

Same issue with Firefox Extension

sometimes , after sleep of windows,
after entering the password, the extension starts loading but no longer moves.
To unblock, you must restart Firefox or deactivate then reactivate the extension (and enter the password again) for it to work again.

@LiloBzH commented on GitHub: Same issue with Firefox Extension sometimes , after sleep of windows, after entering the password, the extension starts loading but no longer moves. To unblock, you must restart Firefox or deactivate then reactivate the extension (and enter the password again) for it to work again.
OVERLORD commented 2025-10-09 16:33:53 +03:00
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@BlackDex commented on GitHub:

Also, what KDF settings do you have configured?

@BlackDex commented on GitHub: Also, what KDF settings do you have configured?
OVERLORD commented 2025-10-09 16:33:53 +03:00
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@BlackDex commented on GitHub:

Not sure, but could you check if you might have some invalid data in the database by running the following Database Query
after making a backup of the database:

SELECT * FROM ciphers WHERE atype=2 AND data LIKE '%"Type":null%';

If that returns one or more rows, then try to execute this query:

UPDATE ciphers
SET data = REPLACE(data, '"Type":null', '"Type":0')
WHERE data LIKE '%"Type":null%';
@BlackDex commented on GitHub: Not sure, but could you check if you might have some invalid data in the database by running the following Database Query **after making a backup of the database**: ```sql SELECT * FROM ciphers WHERE atype=2 AND data LIKE '%"Type":null%'; ``` If that returns one or more rows, then try to execute this query: ```sql UPDATE ciphers SET data = REPLACE(data, '"Type":null', '"Type":0') WHERE data LIKE '%"Type":null%'; ```
OVERLORD commented 2025-10-09 16:33:53 +03:00
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@bunicb commented on GitHub:

Tried the testing image, no difference.
The SELECT query returned zero rows.

@bunicb commented on GitHub: Tried the testing image, no difference. The SELECT query returned zero rows.
OVERLORD commented 2025-10-09 16:33:54 +03:00
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@stiffbruno commented on GitHub:

Hello, I have the same problem since Chrome extension version 2024.5.0. Has anyone found a solution yet?

@stiffbruno commented on GitHub: Hello, I have the same problem since Chrome extension version 2024.5.0. Has anyone found a solution yet?
OVERLORD commented 2025-10-09 16:33:55 +03:00
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@bunicb commented on GitHub:

Apparently had it set to the previous default of 10000. Set it to 600000, no change.

Tried it with a clean account and it seems to work. Imported data, works, added it to the organization and collections, and it seems to work fine. Still doesn't work with my original account.

Not sure what the issue is, it looks like the only differences are attachments in some items, which are not present in current items and added Duo 2FA. Will try adding those one by one to see if there are any differences.

@bunicb commented on GitHub: Apparently had it set to the previous default of 10000. Set it to 600000, no change. Tried it with a clean account and it seems to work. Imported data, works, added it to the organization and collections, and it seems to work fine. Still doesn't work with my original account. Not sure what the issue is, it looks like the only differences are attachments in some items, which are not present in current items and added Duo 2FA. Will try adding those one by one to see if there are any differences.
OVERLORD commented 2025-10-09 16:33:55 +03:00
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@bunicb commented on GitHub:

Added some attachments, and added Duo integration. Duo doesn't seem to work because it now wants a Universal prompt, but otherwise the new account works, so it seems something is odd with my old account.

@bunicb commented on GitHub: Added some attachments, and added Duo integration. Duo doesn't seem to work because it now wants a Universal prompt, but otherwise the new account works, so it seems something is odd with my old account.
OVERLORD commented 2025-10-09 16:33:55 +03:00
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@BlackDex commented on GitHub:

There has been a new release of the extensions just a few hours ago which contains fixed for decryption issues. It probably is related to that. Since this does look more like a client issue, going to move this from issues.

@BlackDex commented on GitHub: There has been a new release of the extensions just a few hours ago which contains fixed for decryption issues. It probably is related to that. Since this does look more like a client issue, going to move this from issues.
OVERLORD commented 2025-10-09 16:33:56 +03:00
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@LiloBzH commented on GitHub:

yes that's this issue !

KDF : 600000

@LiloBzH commented on GitHub: yes that's this issue ! KDF : 600000
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