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Not syncing with Safari Browser Extension on macOS Sequoia #368

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opened 2025-10-09 16:25:29 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2025-10-09 16:25:29 +03:00
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Originally created by @ctschach on GitHub.

Vaultwarden Support String

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.32.0
  • Web-vault version: v2024.6.2b
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Debian)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.46.0
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": false,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://***********************",
  "domain_origin": "*****://***********************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": "****************",
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/vaultwarden.log",
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": true,
  "push_identity_uri": "https://identity.bitwarden.eu",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.eu",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 2,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "***********************",
  "smtp_from_name": "vaultwarden@xxxxxxxnet",
  "smtp_host": "****************",
  "smtp_password": "***",
  "smtp_port": 465,
  "smtp_security": "force_tls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "****",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

1.32.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

apache/2.4.52

Host/Server Operating System

Linux

Operating System Version

Ubuntu 22.04LTS

Clients

Browser Extension, Desktop, iOS

Client Version

2024.8.2 (29359) - via MacApp Store

Steps To Reproduce

Sync via Safari Browser Extension does not work. No entries are shown. If you manually initiate the Sync via:

"Einstellungen -> Tresor -> Synchronisierung -> Jetzt Synchronisieren"

you'll get the error message:

"Synchronisierung Fehlgeschlagen"

Expected Result

Sync the vault and show entries in the Safari extension

Actual Result

Safari Extension give an error when Syncing, while the Chrome extension on the same machine works fine. This behaviour happens on two independent Mac computers.

Logs

No response

Screenshots or Videos

No response

Additional Context

The Sync via Safari works fine with the official Bitwarden Server. This is why I think the problem is based on the server.

Originally created by @ctschach on GitHub. ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.32.0 * Web-vault version: v2024.6.2b * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.46.0 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, ADMIN_TOKEN ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": false, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://***********************", "domain_origin": "*****://***********************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": "****************", "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/vaultwarden.log", "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 100000, "push_enabled": true, "push_identity_uri": "https://identity.bitwarden.eu", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.eu", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 2, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "***********************", "smtp_from_name": "vaultwarden@xxxxxxxnet", "smtp_host": "****************", "smtp_password": "***", "smtp_port": 465, "smtp_security": "force_tls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "****", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version 1.32.0 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy apache/2.4.52 ### Host/Server Operating System Linux ### Operating System Version Ubuntu 22.04LTS ### Clients Browser Extension, Desktop, iOS ### Client Version 2024.8.2 (29359) - via MacApp Store ### Steps To Reproduce Sync via Safari Browser Extension does not work. No entries are shown. If you manually initiate the Sync via: "Einstellungen -> Tresor -> Synchronisierung -> Jetzt Synchronisieren" you'll get the error message: "Synchronisierung Fehlgeschlagen" ### Expected Result Sync the vault and show entries in the Safari extension ### Actual Result Safari Extension give an error when Syncing, while the Chrome extension on the same machine works fine. This behaviour happens on two independent Mac computers. ### Logs _No response_ ### Screenshots or Videos _No response_ ### Additional Context The Sync via Safari works fine with the official Bitwarden Server. This is why I think the problem is based on the server.
OVERLORD added the bug label 2025-10-09 16:25:29 +03:00
OVERLORD commented 2025-10-09 16:25:32 +03:00
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@BlackDex commented on GitHub:

You probably want to check the Konsole here to see error messages of the extension.
Also, try the testing tagged images of Vaultwarden and check again.

@BlackDex commented on GitHub: You probably want to check the Konsole here to see error messages of the extension. Also, try the `testing` tagged images of Vaultwarden and check again.
OVERLORD commented 2025-10-09 16:25:32 +03:00
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@BlackDex commented on GitHub:

Must be sometime in the vault, or a possible issue with the safari extension.

I don't know if the safari browser has an option see errors of the extension.

@BlackDex commented on GitHub: Must be sometime in the vault, or a possible issue with the safari extension. I don't know if the safari browser has an option see errors of the extension.
OVERLORD commented 2025-10-09 16:25:33 +03:00
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@ctschach commented on GitHub:

Yes, you can, but it doesn't seems to have any helpful information

Bildschirmfoto 2024-09-26 um 18 11 50

Bildschirmfoto 2024-09-26 um 18 10 17

And the two assets that have been downloaded both contain valid data.

@ctschach commented on GitHub: Yes, you can, but it doesn't seems to have any helpful information ![Bildschirmfoto 2024-09-26 um 18 11 50](https://github.com/user-attachments/assets/acfb82d6-1df2-4216-a318-690cc1e2df2d) ![Bildschirmfoto 2024-09-26 um 18 10 17](https://github.com/user-attachments/assets/32c62d19-7b26-4dce-a6f0-698ddb6c8644) And the two assets that have been downloaded both contain valid data.
OVERLORD commented 2025-10-09 16:25:33 +03:00
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@BlackDex commented on GitHub:

What are the logs of Vaultwarden (already asked in the steps above).

@BlackDex commented on GitHub: What are the logs of Vaultwarden (already asked in the steps above).
OVERLORD commented 2025-10-09 16:25:34 +03:00
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@ctschach commented on GitHub:

Sorry, missed this. Here are the log entries after I entered the password on the web extension:

[2024-09-26 12:01:13.712][request][INFO] GET /notifications/hub?access_token=xxxxxxiJKV1QiL
[2024-09-26 12:01:13.712][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from 84.172.17.xx
[2024-09-26 12:01:13.713][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK
[2024-09-26 12:01:13.726][request][INFO] POST /identity/connect/token
[2024-09-26 12:01:13.727][response][INFO] (login) POST /identity/connect/token => 200 OK
[2024-09-26 12:01:13.762][request][INFO] GET /api/sync
[2024-09-26 12:01:13.987][response][INFO] (sync) GET /api/sync?<data..> => 200 OK

When I manually initiate the vault sync, I only see this. Directly after the last entry, the error is shown in the extension.

[2024-09-26 12:03:44.492][request][INFO] POST /identity/connect/token
[2024-09-26 12:03:44.494][response][INFO] (login) POST /identity/connect/token => 200 OK
[2024-09-26 12:03:44.543][request][INFO] GET /api/sync
[2024-09-26 12:03:44.783][response][INFO] (sync) GET /api/sync?<data..> => 200 OK
@ctschach commented on GitHub: Sorry, missed this. Here are the log entries after I entered the password on the web extension: ``` [2024-09-26 12:01:13.712][request][INFO] GET /notifications/hub?access_token=xxxxxxiJKV1QiL [2024-09-26 12:01:13.712][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from 84.172.17.xx [2024-09-26 12:01:13.713][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK [2024-09-26 12:01:13.726][request][INFO] POST /identity/connect/token [2024-09-26 12:01:13.727][response][INFO] (login) POST /identity/connect/token => 200 OK [2024-09-26 12:01:13.762][request][INFO] GET /api/sync [2024-09-26 12:01:13.987][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ``` When I manually initiate the vault sync, I only see this. Directly after the last entry, the error is shown in the extension. ``` [2024-09-26 12:03:44.492][request][INFO] POST /identity/connect/token [2024-09-26 12:03:44.494][response][INFO] (login) POST /identity/connect/token => 200 OK [2024-09-26 12:03:44.543][request][INFO] GET /api/sync [2024-09-26 12:03:44.783][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ```
OVERLORD commented 2025-10-09 16:25:35 +03:00
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@BlackDex commented on GitHub:

Probably testing would have solved the issues as well.

If trash is not emptied automatically, then you probably have the cron jobs disabled.

@BlackDex commented on GitHub: Probably `testing` would have solved the issues as well. If trash is not emptied automatically, then you probably have the cron jobs disabled.
OVERLORD commented 2025-10-09 16:25:36 +03:00
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@BlackDex commented on GitHub:

Closing as resolved

@BlackDex commented on GitHub: Closing as resolved
OVERLORD commented 2025-10-09 16:25:36 +03:00
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@ctschach commented on GitHub:

So I fixed the issue....

I had around 1.000+ entries in the Trash. Looks like the trash is not emptied automatically. Once I permanently deleted those entires, the Safari Extension synced without any issues.

I had another user on the Bitwarden community who could solve his sync issues with the exact same steps.

@ctschach commented on GitHub: So I fixed the issue.... I had around 1.000+ entries in the Trash. Looks like the trash is not emptied automatically. Once I permanently deleted those entires, the Safari Extension synced without any issues. I had another user on the Bitwarden community who could solve his sync issues with the exact same steps.
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