Users can´t Login anymore from new Sessions #311

Closed
opened 2025-10-09 16:22:13 +03:00 by OVERLORD · 1 comment
Owner

Originally created by @bokkabonga on GitHub.

Vaultwarden Support String

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.32.5-96813b13
  • Web-vault version: v2024.6.2c
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Debian)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: MySQL
  • Database version: 10.4.34-MariaDB-1:10.4.34+maria~ubu2004
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SENDS_ALLOWED, HIBP_API_KEY, USER_ATTACHMENT_LIMIT, ORG_ATTACHMENT_LIMIT, TRASH_AUTO_DELETE_DAYS, INCOMPLETE_2FA_TIME_LIMIT, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, SIGNUPS_VERIFY_RESEND_TIME, SIGNUPS_VERIFY_RESEND_LIMIT, SIGNUPS_DOMAINS_WHITELIST, ORG_CREATION_USERS, INVITATIONS_ALLOWED, EMERGENCY_ACCESS_ALLOWED, PASSWORD_ITERATIONS, PASSWORD_HINTS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, INVITATION_ORG_NAME, DISABLE_2FA_REMEMBER, AUTHENTICATOR_DISABLE_TIME_DRIFT, LOG_TIMESTAMP_FORMAT, YUBICO_CLIENT_ID, YUBICO_SECRET_KEY, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_AUTH_MECHANISM, EMAIL_EXPIRATION_TIME, EMAIL_ATTEMPTS_LIMIT

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "*****://***************************************************",
  "db_connection_retries": 10,
  "disable_2fa_remember": true,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://****************",
  "domain_origin": "*****://****************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": false,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": "***",
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Bitwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/bitwarden.log",
  "log_level": "debug",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": 20480,
  "org_creation_users": "***",
  "org_events_enabled": true,
  "org_groups_enabled": true,
  "password_hints_allowed": false,
  "password_iterations": 600000,
  "push_enabled": true,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "******,******************",
  "signups_verify": true,
  "signups_verify_resend_limit": 3,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": "Login",
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "****************",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "******************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "****************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": 60,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": 5121,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": "61202",
  "yubico_secret_key": "***",
  "yubico_server": null
}

Vaultwarden Build Version

 1.32.5-96813b13 

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

Apache

Host/Server Operating System

Linux

Operating System Version

Windows, Linux, Browser-Extension

Clients

Web Vault, Browser Extension, Desktop, iOS

Client Version

No response

Steps To Reproduce

  1. Open Web-Vault or try to Login via Browser Extension.
  2. Enter Password (and 2FA if set)
  3. Extension/Web-Vault loads for a few minutes. Than just says "An unexpected error has occured".

Expected Result

User gets to login.

Actual Result

An unexpected error has occured

Logs

An unexpected error has occured

Screenshots or Videos

No response

Additional Context

Problem was noticed on "latest" image. "testing" image brought no changes.
Problem is occuring with every user.

Login via Desktop-App is possible.
Login with Browser that previously had a session is possible. Different browser or private tab don´t work.

Set Log to debug but found nothing special there.

Originally created by @bokkabonga on GitHub. ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.32.5-96813b13 * Web-vault version: v2024.6.2c * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: MySQL * Database version: 10.4.34-MariaDB-1:10.4.34+maria~ubu2004 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SENDS_ALLOWED, HIBP_API_KEY, USER_ATTACHMENT_LIMIT, ORG_ATTACHMENT_LIMIT, TRASH_AUTO_DELETE_DAYS, INCOMPLETE_2FA_TIME_LIMIT, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, SIGNUPS_VERIFY_RESEND_TIME, SIGNUPS_VERIFY_RESEND_LIMIT, SIGNUPS_DOMAINS_WHITELIST, ORG_CREATION_USERS, INVITATIONS_ALLOWED, EMERGENCY_ACCESS_ALLOWED, PASSWORD_ITERATIONS, PASSWORD_HINTS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, INVITATION_ORG_NAME, DISABLE_2FA_REMEMBER, AUTHENTICATOR_DISABLE_TIME_DRIFT, LOG_TIMESTAMP_FORMAT, YUBICO_CLIENT_ID, YUBICO_SECRET_KEY, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_AUTH_MECHANISM, EMAIL_EXPIRATION_TIME, EMAIL_ATTEMPTS_LIMIT ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "*****://***************************************************", "db_connection_retries": 10, "disable_2fa_remember": true, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://****************", "domain_origin": "*****://****************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": false, "enable_websocket": true, "enforce_single_org_with_reset_pw_policy": false, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": "***", "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Bitwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/bitwarden.log", "log_level": "debug", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": 20480, "org_creation_users": "***", "org_events_enabled": true, "org_groups_enabled": true, "password_hints_allowed": false, "password_iterations": 600000, "push_enabled": true, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "******,******************", "signups_verify": true, "signups_verify_resend_limit": 3, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": "Login", "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "****************", "smtp_from_name": "Vaultwarden", "smtp_host": "******************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "****************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": 60, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": 5121, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": "61202", "yubico_secret_key": "***", "yubico_server": null } ``` </details> ### Vaultwarden Build Version 1.32.5-96813b13 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy Apache ### Host/Server Operating System Linux ### Operating System Version Windows, Linux, Browser-Extension ### Clients Web Vault, Browser Extension, Desktop, iOS ### Client Version _No response_ ### Steps To Reproduce 1. Open Web-Vault or try to Login via Browser Extension. 2. Enter Password (and 2FA if set) 3. Extension/Web-Vault loads for a few minutes. Than just says "An unexpected error has occured". ### Expected Result User gets to login. ### Actual Result An unexpected error has occured ### Logs ```text An unexpected error has occured ``` ### Screenshots or Videos _No response_ ### Additional Context Problem was noticed on "latest" image. "testing" image brought no changes. Problem is occuring with every user. Login via Desktop-App is possible. Login with Browser that previously had a session is possible. Different browser or private tab don´t work. Set Log to debug but found nothing special there.
OVERLORD added the bug label 2025-10-09 16:22:13 +03:00
Author
Owner

@BlackDex commented on GitHub:

Check your disk usage. If you're disk is full databases tends to not be able to write anymore, and that causes these login issues probably.

@BlackDex commented on GitHub: Check your disk usage. If you're disk is full databases tends to not be able to write anymore, and that causes these login issues probably.
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Reference: starred/vaultwarden#311