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Password Generator - Capitalize and Include number grayed out and disabled. #1839
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Originally created by @monteroman on GitHub (Jan 31, 2024).
Subject of the issue
Using the Windows Bitwarden client (v 2024.1.0) to talk to Vaultwarden, when you use View > Generator some options are grayed out. It is also happening on the WebUI and Browser Extensions.
Deployment environment
Config (Generated via diagnostics page)
Show Running Config
Environment settings which are overridden: ADMIN_TOKEN
Install method: Docker image
Clients used: Web Vault, Desktop Client, Browser Extension
Reverse proxy and version:
None
MySQL/MariaDB or PostgreSQL version:
Other relevant details:
Steps to reproduce
No special settings with the startup of vaultwarden. It is happening globally across the platform. Launch the password generator and try to include CAPS and Numbers in the password. The options are unavailable and disabled.
Expected behaviour
Ability to set the options when generating passwords. They used to work before the last Windows desktop client update and the WebUI was working fine until the latest update.
Actual behaviour
The options are disabled and grayed out so you can't change them.
Troubleshooting data
When switching to the Bitwarden.com servers, These options work fine.
The Vaultwarden WebUI appears to be also affected.
@stefan0xC commented on GitHub (Jan 31, 2024):
Not sure what those are on your systems but you should probably check them.
@monteroman commented on GitHub (Jan 31, 2024):
That's the thing. I can't enable them. They are grayed out so I am unable to turn them on.
@monteroman commented on GitHub (Jan 31, 2024):
Also, the policy is to have them turned on.

@stefan0xC commented on GitHub (Jan 31, 2024):
Check your Organizations -> Settings -> Policies if you have enabled the "Password generator" policy

@stefan0xC commented on GitHub (Jan 31, 2024):
Also in Vaultwarden?
@monteroman commented on GitHub (Jan 31, 2024):
Yes. The policy in Vaultwarden is to have them turned on, but the Vaultwarden web UI isn't showing them enabled and are not working.
Essentially, the policy is enabled, but Vaultwarden's webUI isn't abiding by the policy.
@stefan0xC commented on GitHub (Jan 31, 2024):
Thanks. I'll take a look.
@monteroman commented on GitHub (Jan 31, 2024):
Thanks. I did also try to turn the policy off, but that still left the options grayed out and unable to turn on manually.
@BlackDex commented on GitHub (Jan 31, 2024):
Did you fully logged out and back in again?
@monteroman commented on GitHub (Jan 31, 2024):
The web client was logged out fully. I logged back in and it is still grayed out and disabled. I also tried it on a different browser (Chrome) that was not previously launched today and it is not allowing caps/numbers. I tried it from the Windows client, logged out fully and exited the client. I went back in and authenticated and it is still grayed out and disabled.
@BlackDex commented on GitHub (Feb 1, 2024):
I did some testing, and it seems to be an issue with the clients.
I tested this on a self-hosted instance and it does exactly the same.
And, there already are two tickets open which report exactly the same as here.
With that in mind, I'm going to close/move this, since it is not something we can fix on the server side except for updating the web-vault. All other clients are not something we have control of.