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No Internet issue and random unresponsiveness from server #1408

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opened 2025-10-09 17:14:15 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2025-10-09 17:14:15 +03:00
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Originally created by @NxP4Code on GitHub.

Subject of the issue

The server becomes unresponsive after running for a little bit.
It seems the container has no access to the internet

Deployment environment

Synology Docker

Your environment (Generated via diagnostics page)

  • Bitwarden_rs version: v1.20.0
  • Web-vault version: v2.19.0
  • Running within Docker: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: false
  • Internet access via a proxy: false
  • DNS Check: false
  • Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.33.0
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*******.*******.***:****",
  "domain_origin": "*****://*******.*******.***:****",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "invitation_org_name": "nxp-bitwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": true,
  "smtp_explicit_tls": true,
  "smtp_from": "*****.**@*****.***",
  "smtp_from_name": "Bitwarden_RS",
  "smtp_host": "****.*****.***",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": "*****.**@*****.***",
  "templates_folder": "data/templates",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}
Originally created by @NxP4Code on GitHub. ### Subject of the issue The server becomes unresponsive after running for a little bit. It seems the container has no access to the internet ### Deployment environment Synology Docker ### Your environment (Generated via diagnostics page) * Bitwarden_rs version: v1.20.0 * Web-vault version: v2.19.0 * Running within Docker: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: false * Internet access via a proxy: false * DNS Check: false * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.33.0 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*******.*******.***:****", "domain_origin": "*****://*******.*******.***:****", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "invitation_org_name": "nxp-bitwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "sends_folder": "data/sends", "show_password_hint": true, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": true, "smtp_explicit_tls": true, "smtp_from": "*****.**@*****.***", "smtp_from_name": "Bitwarden_RS", "smtp_host": "****.*****.***", "smtp_password": "***", "smtp_port": 587, "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": "*****.**@*****.***", "templates_folder": "data/templates", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ```
OVERLORD commented 2025-10-09 17:14:18 +03:00
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@RealOrangeOne commented on GitHub:

This definitely sounds like an issue outside the container. Are you running any other containers which lose outbound connections? Are you able to ping from the host or inside the container?

@RealOrangeOne commented on GitHub: This definitely sounds like an issue _outside_ the container. Are you running any other containers which lose outbound connections? Are you able to `ping` from the host or inside the container?
OVERLORD commented 2025-10-09 17:14:18 +03:00
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@BlackDex commented on GitHub:

The bitwardenrs container isn't able to resolve dns or access the internet. This is either a container issue or host issue.

Maybe some firewall settings or the container has a wrong network setup. It's not something off the application.

@BlackDex commented on GitHub: The bitwardenrs container isn't able to resolve dns or access the internet. This is either a container issue or host issue. Maybe some firewall settings or the container has a wrong network setup. It's not something off the application.
OVERLORD commented 2025-10-09 17:14:18 +03:00
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@NxP4Code commented on GitHub:

I think because of this my sync is also not working automatically, I have to manually sync.. seems related?

@NxP4Code commented on GitHub: I think because of this my sync is also not working automatically, I have to manually sync.. seems related?
OVERLORD commented 2025-10-09 17:14:19 +03:00
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@NxP4Code commented on GitHub:

I have portainer and pihole both work fine. Inside the container, I don't have a ping command, but I can see in container logs that it cant reach certain sites for images.

I can ping fine from the host to container

xxx@yyyy:~/Drive$ sudo ping 172.17.0.2
PING 172.17.0.2 (172.17.0.2) 56(84) bytes of data.
64 bytes from 172.17.0.2: icmp_seq=1 ttl=64 time=0.125 ms
64 bytes from 172.17.0.2: icmp_seq=2 ttl=64 time=0.073 ms
64 bytes from 172.17.0.2: icmp_seq=3 ttl=64 time=0.088 ms
64 bytes from 172.17.0.2: icmp_seq=4 ttl=64 time=0.126 ms
64 bytes from 172.17.0.2: icmp_seq=5 ttl=64 time=0.062 ms
@NxP4Code commented on GitHub: I have portainer and pihole both work fine. Inside the container, I don't have a ping command, but I can see in container logs that it cant reach certain sites for images. I can ping fine from the host to container ``` xxx@yyyy:~/Drive$ sudo ping 172.17.0.2 PING 172.17.0.2 (172.17.0.2) 56(84) bytes of data. 64 bytes from 172.17.0.2: icmp_seq=1 ttl=64 time=0.125 ms 64 bytes from 172.17.0.2: icmp_seq=2 ttl=64 time=0.073 ms 64 bytes from 172.17.0.2: icmp_seq=3 ttl=64 time=0.088 ms 64 bytes from 172.17.0.2: icmp_seq=4 ttl=64 time=0.126 ms 64 bytes from 172.17.0.2: icmp_seq=5 ttl=64 time=0.062 ms
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Reference: starred/vaultwarden#1408
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