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Error when trying to export unencrypted organization vault via web interface #1365

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opened 2026-02-05 00:42:54 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-05 00:42:54 +03:00
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Originally created by @f1d094 on GitHub (Sep 24, 2022).

Subject of the issue

Plaintext export of personal vault data works as expected. It is also possible to create an encrypted_json export of organization data. Plaintext exports of Organization vaults fail for both .csv and .json.

Encrypted exports are not useful for disaster recovery, where it is entirely possible the encryption key may be lost, preventing re-import of an encrypted .json file.

Unencrypted exports are essential for proper backups

Deployment environment

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.25.2-9c891baa
  • Web-vault version: v2022.9.0
  • Running within Docker: true (Base: Debian)
  • Environment settings overridden: false
  • Uses a reverse proxy: true
  • IP Header check: true (X-Forwarded-For)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.35.4
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": true,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://******.******.**:*****",
  "domain_origin": "*****://******.******.**:*****",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 5 * * * *",
  "emergency_request_timeout_schedule": "0 5 * * * *",
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Forwarded-For",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/logfile",
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "*****@******.****",
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": null,
  "smtp_from": "***********@******.**",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "***.**.**.**",
  "smtp_password": "***",
  "smtp_port": 1025,
  "smtp_security": "off",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "*******",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}
  • Install method: Docker Image

Steps to reproduce

After logging in as the Organization owner, then Organizations -> MyOrganization -> Tools -> Export Vault

Expected behaviour

Unencrypted .json file with organization vault data

Actual behaviour

Selecting File Format "Encrypted .json" and entering Master Password returns encrypted .json file.
Selecting ".json" or ".csv" produces "An unexpected error has occured" in the GUI

Troubleshooting data

With extended logging enabled and LOG_LEVEL=info, the following appears in the log

[2022-09-23 22:14:29.602][request][INFO] GET /api/organizations/********-****-****-************/export
[2022-09-23 22:14:29.603][_][WARN] Response was `None`.
[2022-09-23 22:14:29.603][_][WARN] No 404 catcher registered. Using Rocket default.
[2022-09-23 22:14:29.603][response][INFO] (web_files) GET /<p..> [10] => 404 Not Found

Setting LOG_LEVEL=debug and trying again produces identical output in the log.

Trying to do export with bw cli results in same issues as #2760

Originally created by @f1d094 on GitHub (Sep 24, 2022). <!-- # ### NOTE: Please update to the latest version of vaultwarden before reporting an issue! This saves you and us a lot of time and troubleshooting. See: * https://github.com/dani-garcia/vaultwarden/issues/1180 * https://github.com/dani-garcia/vaultwarden/wiki/Updating-the-vaultwarden-image # ### --> <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/redact personal or confidential information, such as passwords, IP addresses, and DNS names as appropriate. --> ### Subject of the issue <!-- Describe your issue here. --> Plaintext export of personal vault data works as expected. It is also possible to create an encrypted_json export of organization data. Plaintext exports of Organization vaults fail for both .csv and .json. Encrypted exports are not useful for disaster recovery, where it is entirely possible the encryption key may be lost, preventing re-import of an encrypted .json file. Unencrypted exports are essential for proper backups ### Deployment environment ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.25.2-9c891baa * Web-vault version: v2022.9.0 * Running within Docker: true (Base: Debian) * Environment settings overridden: false * Uses a reverse proxy: true * IP Header check: true (X-Forwarded-For) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": true, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://******.******.**:*****", "domain_origin": "*****://******.******.**:*****", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 5 * * * *", "emergency_request_timeout_schedule": "0 5 * * * *", "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Forwarded-For", "job_poll_interval_ms": 30000, "log_file": "/data/logfile", "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "*****@******.****", "password_hints_allowed": true, "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": null, "smtp_from": "***********@******.**", "smtp_from_name": "Vaultwarden", "smtp_host": "***.**.**.**", "smtp_password": "***", "smtp_port": 1025, "smtp_security": "off", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "*******", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> * Install method: Docker Image ### Steps to reproduce After logging in as the Organization owner, then Organizations -> MyOrganization -> Tools -> Export Vault ### Expected behaviour Unencrypted .json file with organization vault data ### Actual behaviour Selecting File Format "Encrypted .json" and entering Master Password returns encrypted .json file. Selecting ".json" or ".csv" produces "An unexpected error has occured" in the GUI ### Troubleshooting data With extended logging enabled and LOG_LEVEL=info, the following appears in the log ``` [2022-09-23 22:14:29.602][request][INFO] GET /api/organizations/********-****-****-************/export [2022-09-23 22:14:29.603][_][WARN] Response was `None`. [2022-09-23 22:14:29.603][_][WARN] No 404 catcher registered. Using Rocket default. [2022-09-23 22:14:29.603][response][INFO] (web_files) GET /<p..> [10] => 404 Not Found ``` Setting LOG_LEVEL=debug and trying again produces identical output in the log. Trying to do export with bw cli results in same issues as #2760
OVERLORD commented 2026-02-05 00:43:01 +03:00
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@BlackDex commented on GitHub (Sep 24, 2022):

Duplicate of #2760

@BlackDex commented on GitHub (Sep 24, 2022): Duplicate of #2760
OVERLORD commented 2026-02-05 00:43:06 +03:00
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@f1d094 commented on GitHub (Sep 24, 2022):

Is this the same? #2760 only speaks to cli. I am unable to create backups via GUI. This should be a bug, not an enhancement, no?

@f1d094 commented on GitHub (Sep 24, 2022): Is this the same? #2760 only speaks to cli. I am unable to create backups via GUI. This should be a bug, not an enhancement, no?
OVERLORD commented 2026-02-05 00:43:08 +03:00
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@BlackDex commented on GitHub (Sep 24, 2022):

Yes it is the same. It's the exact same endpoint (and I changed the title).
And bug or enhancement sometimes are synonyms 😉

@BlackDex commented on GitHub (Sep 24, 2022): Yes it is the same. It's the exact same endpoint (and I changed the title). And bug or enhancement sometimes are synonyms 😉
OVERLORD commented 2026-02-05 00:43:11 +03:00
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@f1d094 commented on GitHub (Sep 24, 2022):

What is the last known-good version if I wanted to roll back? This was my first effort with bitwarden/vaultwarden

@f1d094 commented on GitHub (Sep 24, 2022): What is the last known-good version if I wanted to roll back? This was my first effort with bitwarden/vaultwarden
OVERLORD commented 2026-02-05 00:43:14 +03:00
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@BlackDex commented on GitHub (Sep 24, 2022):

I would suggest to use the latest tagged images instead of testing

@BlackDex commented on GitHub (Sep 24, 2022): I would suggest to use the `latest` tagged images instead of `testing`
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Reference: starred/vaultwarden#1365
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