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Exception message: The Internet connection appears to be offline #1308

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opened 2025-10-09 17:10:55 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2025-10-09 17:10:55 +03:00
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Originally created by @travisboss on GitHub.

Subject of the issue

Trying to login to my local hosted environment on my iphone 12 pro max on ios 14.7.1, when inputting my server location *****.duckdns.org and proceeding to input my username and password I get the error above Exception message: The Internet connection appears to be offline if I try again the app simply closes on me with no error, in checking my logs I do not see a connection being made sudo docker logs -f bitwarden

Deployment environment

OpenMediaVault using docker and upgraded to vaultwarden/server:latest

  • vaultwarden version: 1.22.1

  • Install method: Docker image

  • Clients used: iOS

  • Reverse proxy and version: using linuxserver/swag

  • MySQL/MariaDB or PostgreSQL version: Using what is built in to vaultwarden, do I need to change this, cannot seem to find a guide on using my own MariaDB(which I have setup already for nextcloud).

  • Other relevant details:

Steps to reproduce

Trying to login to my local hosted environment on my iphone 12 pro max on ios 14.7.1, when inputting my server location *****.duckdns.org and proceeding to input my username and password I get the error above Exception message: The Internet connection appears to be offline if I try again the app simply closes on me with no error, in checking my logs I do not see a connection being made sudo docker logs -f bitwarden

Expected behaviour

Login to vaultwarden

Actual behaviour

Application closes

Troubleshooting data

Originally created by @travisboss on GitHub. <!-- # ### NOTE: Please update to the latest version of vaultwarden before reporting an issue! This saves you and us a lot of time and troubleshooting. See: * https://github.com/dani-garcia/vaultwarden/issues/1180 * https://github.com/dani-garcia/vaultwarden/wiki/Updating-the-vaultwarden-image # ### --> <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/redact personal or confidential information, such as passwords, IP addresses, and DNS names as appropriate. --> ### Subject of the issue <!-- Describe your issue here. --> Trying to login to my local hosted environment on my iphone 12 pro max on ios 14.7.1, when inputting my server location *****.duckdns.org and proceeding to input my username and password I get the error above `Exception message: The Internet connection appears to be offline` if I try again the app simply closes on me with no error, in checking my logs I do not see a connection being made `sudo docker logs -f bitwarden` ### Deployment environment OpenMediaVault using docker and upgraded to `vaultwarden/server:latest` <!-- ========================================================================================= Preferably, use the `Generate Support String` button on the admin page's Diagnostics tab. That will auto-generate most of the info requested in this section. I cannot find this option, please let me know how I can find this? ========================================================================================= --> <!-- The version number, obtained from the logs (at startup) or the admin diagnostics page --> <!-- This is NOT the version number shown on the web vault, which is versioned separately from vaultwarden --> <!-- Remember to check if your issue exists on the latest version first! --> * vaultwarden version: 1.22.1 <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: Docker image * Clients used: <!-- web vault, desktop, Android, iOS, etc. (if applicable) --> iOS * Reverse proxy and version: <!-- if applicable --> using linuxserver/swag * MySQL/MariaDB or PostgreSQL version: <!-- if applicable --> Using what is built in to vaultwarden, do I need to change this, cannot seem to find a guide on using my own MariaDB(which I have setup already for nextcloud). * Other relevant details: ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start vaultwarden? --> Trying to login to my local hosted environment on my iphone 12 pro max on ios 14.7.1, when inputting my server location *****.duckdns.org and proceeding to input my username and password I get the error above `Exception message: The Internet connection appears to be offline` if I try again the app simply closes on me with no error, in checking my logs I do not see a connection being made `sudo docker logs -f bitwarden` ### Expected behaviour <!-- Tell us what you expected to happen --> Login to vaultwarden ### Actual behaviour <!-- Tell us what actually happened --> Application closes ### Troubleshooting data <!-- Share any log files, screenshots, or other relevant troubleshooting data -->
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Reference: starred/vaultwarden#1308
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