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Error sending verify_email InvalidUser #1217

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opened 2025-10-09 17:07:57 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2025-10-09 17:07:57 +03:00
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Originally created by @jalbstmeijer on GitHub.

Subject of the issue

Outgoing VERIFY EMAIL not working. Whereby gui does not detect any issue and log is not helping pinpoint the issue even with SMTP_DEBUG enabled.

The outgoing smtp server allows relaying mail based on ip of the vaultwarden server.

Deployment environment

  • Vaultwarden version: v1.23.1
  • Web-vault version: v2.25.0
  • Running within Docker: true (Base: Debian)
  • Environment settings overridden: false
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.35.4
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**.********.**",
  "domain_origin": "*****://**.********.**",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 5 * * * *",
  "emergency_request_timeout_schedule": "0 5 * * * *",
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/bitwarden.log",
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": true,
  "smtp_explicit_tls": false,
  "smtp_from": "\"***********@********.**\"",
  "smtp_from_name": "\"VaultWarden\"",
  "smtp_host": "\"***.***.*.**\"",
  "smtp_password": null,
  "smtp_port": 25,
  "smtp_ssl": false,
  "smtp_timeout": 15,
  "smtp_username": null,
  "templates_folder": "data/templates",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": false,
  "websocket_port": 3012,
  "yubico_client_id": "43734",
  "yubico_secret_key": "***",
  "yubico_server": null
}
  • Install method: Docker image,
  • Clients used: Chrome browser

Steps to reproduce

Click on "Send email" of VERIFY EMAIL

Expected behaviour

Receive a verification mail or a gui error.

Actual behaviour

No error on gui, only this message in the log;

[WARNING] SMTP Debugging is enabled (SMTP_DEBUG=true). Sensitive information could be disclosed via logs!
[WARNING] Only enable SMTP_DEBUG during troubleshooting!

[2022-01-19 11:06:47.937][request][INFO] POST /api/accounts/verify-email
[2022-01-19 11:06:47.940][vaultwarden::api::core::accounts][ERROR] Error sending verify_email email: Address. [CAUSE] InvalidUser
[2022-01-19 11:06:47.940][response][INFO] POST /api/accounts/verify-email (post_verify_email) => 200 OK

Originally created by @jalbstmeijer on GitHub. ### Subject of the issue Outgoing VERIFY EMAIL not working. Whereby gui does not detect any issue and log is not helping pinpoint the issue even with SMTP_DEBUG enabled. The outgoing smtp server allows relaying mail based on ip of the vaultwarden server. ### Deployment environment * Vaultwarden version: v1.23.1 * Web-vault version: v2.25.0 * Running within Docker: true (Base: Debian) * Environment settings overridden: false * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://**.********.**", "domain_origin": "*****://**.********.**", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 5 * * * *", "emergency_request_timeout_schedule": "0 5 * * * *", "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/bitwarden.log", "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": true, "smtp_explicit_tls": false, "smtp_from": "\"***********@********.**\"", "smtp_from_name": "\"VaultWarden\"", "smtp_host": "\"***.***.*.**\"", "smtp_password": null, "smtp_port": 25, "smtp_ssl": false, "smtp_timeout": 15, "smtp_username": null, "templates_folder": "data/templates", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": false, "websocket_port": 3012, "yubico_client_id": "43734", "yubico_secret_key": "***", "yubico_server": null } ``` </details> * Install method: Docker image, * Clients used: Chrome browser ### Steps to reproduce Click on "Send email" of VERIFY EMAIL ### Expected behaviour Receive a verification mail or a gui error. ### Actual behaviour No error on gui, only this message in the log; [WARNING] SMTP Debugging is enabled (SMTP_DEBUG=true). Sensitive information could be disclosed via logs! [WARNING] Only enable SMTP_DEBUG during troubleshooting! [2022-01-19 11:06:47.937][request][INFO] POST /api/accounts/verify-email [2022-01-19 11:06:47.940][vaultwarden::api::core::accounts][ERROR] Error sending verify_email email: Address. [CAUSE] InvalidUser [2022-01-19 11:06:47.940][response][INFO] POST /api/accounts/verify-email (post_verify_email) => 200 OK
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Reference: starred/vaultwarden#1217
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