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[Bug]: Infinite loading circle after login screen #833

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opened 2026-02-04 21:27:25 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 21:27:25 +03:00
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Originally created by @Shajirr on GitHub (Oct 11, 2025).

Where is the problem occurring?

I encountered the problem while using the application (Frontend)

What browsers are you seeing the problem on?

Microsoft Edge, Firefox

Current behavior

Planka was installed via Docker following instructions:
https://docs.planka.cloud/docs/installation/docker/production-version/
Docker is using WSL with Debian

Logs for postgres-1 container show that the Postgres database is up and running,
while planka-1 container is shown as running but has no logs whatsoever.

It is accessible on localhost:3000 (but not on the name I specified in the config file),
I saw the login page once, and when I used the previously specified login credentials to log in,
it only shows the loading circle, infinitely.
Restarting the container doesn't help.

Desired behavior

program should work

Steps to reproduce

  1. Install Planka production release via Docker following instructions:
    https://docs.planka.cloud/docs/installation/docker/production-version/
  2. Attempt to login with previously specified credentials

Other information

OS: Windows 10 LTSC 21H2 19044.6332
Docker: Version 4.48.0 (207573)
Planka: planka:2.0.0-rc.4

Originally created by @Shajirr on GitHub (Oct 11, 2025). ### Where is the problem occurring? I encountered the problem while using the application (Frontend) ### What browsers are you seeing the problem on? Microsoft Edge, Firefox ### Current behavior Planka was installed via Docker following instructions: https://docs.planka.cloud/docs/installation/docker/production-version/ Docker is using WSL with Debian Logs for postgres-1 container show that the Postgres database is up and running, while planka-1 container is shown as running but has no logs whatsoever. It is accessible on localhost:3000 (but not on the name I specified in the config file), I saw the login page once, and when I used the previously specified login credentials to log in, it only shows the loading circle, infinitely. Restarting the container doesn't help. ### Desired behavior program should work ### Steps to reproduce 1) Install Planka production release via Docker following instructions: https://docs.planka.cloud/docs/installation/docker/production-version/ 2) Attempt to login with previously specified credentials ### Other information OS: Windows 10 LTSC 21H2 19044.6332 Docker: Version 4.48.0 (207573) Planka: planka:2.0.0-rc.4
OVERLORD commented 2026-02-04 21:27:29 +03:00
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@AndreiDrang commented on GitHub (Oct 11, 2025):

Hi
Did u use any reverse proxy (like nginx)? Can u check browser console logs output?
I recently installed Planka on a server (Cloudflare + Nginx + Docker Compose) and ran into a similar problem. I had an error in the WSS endpoint; it needed to be configured separately in Nginx.

@AndreiDrang commented on GitHub (Oct 11, 2025): Hi Did u use any reverse proxy (like nginx)? Can u check browser console logs output? I recently installed Planka on a server (Cloudflare + Nginx + Docker Compose) and ran into a similar problem. I had an error in the WSS endpoint; it needed to be configured separately in Nginx.
OVERLORD commented 2026-02-04 21:27:32 +03:00
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@Shajirr commented on GitHub (Oct 12, 2025):

Did u use any reverse proxy

not using any

and browser console displays connection error (repeatedly):

index-DWjGvHqQ.js:464 WebSocket connection to 'ws://localhost:3000/socket.io/?__sails_io_sdk_version=1.2.1&__sails_io_sdk_platform=node&__sails_io_sdk_language=javascript&EIO=3&transport=websocket' failed: 
G.doOpen @ index-DWjGvHqQ.js:464
w.open @ index-DWjGvHqQ.js:463
z.open @ index-DWjGvHqQ.js:464
z @ index-DWjGvHqQ.js:464
z @ index-DWjGvHqQ.js:464
Q.open.Q.connect @ index-DWjGvHqQ.js:464
(anonymous) @ index-DWjGvHqQ.js:464
@Shajirr commented on GitHub (Oct 12, 2025): > Did u use any reverse proxy not using any and browser console displays connection error (repeatedly): ``` index-DWjGvHqQ.js:464 WebSocket connection to 'ws://localhost:3000/socket.io/?__sails_io_sdk_version=1.2.1&__sails_io_sdk_platform=node&__sails_io_sdk_language=javascript&EIO=3&transport=websocket' failed: G.doOpen @ index-DWjGvHqQ.js:464 w.open @ index-DWjGvHqQ.js:463 z.open @ index-DWjGvHqQ.js:464 z @ index-DWjGvHqQ.js:464 z @ index-DWjGvHqQ.js:464 Q.open.Q.connect @ index-DWjGvHqQ.js:464 (anonymous) @ index-DWjGvHqQ.js:464 ```
OVERLORD commented 2026-02-04 21:27:35 +03:00
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@AndreiDrang commented on GitHub (Oct 12, 2025):

/socket.io/

Yep

Just now creating new compose with 3 services and successfully open Planka and creating project.

Here is minimal working version for me - https://gist.github.com/AndreiDrang/e59bb0cc2226a34ffa7998ebcfa129ef

@AndreiDrang commented on GitHub (Oct 12, 2025): > /socket.io/ Yep Just now creating new compose with 3 services and successfully open Planka and creating project. Here is minimal working version for me - https://gist.github.com/AndreiDrang/e59bb0cc2226a34ffa7998ebcfa129ef
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