[Bug]: UI not loading #733

New Issue

OVERLORD · 2026-02-04T21:08:06+03:00

OVERLORD commented

2026-02-04 21:08:06 +03:00

Originally created by @ViperWriter on GitHub (Jun 9, 2025).

Where is the problem occurring?

I encountered the problem while using the application (Frontend)

What browsers are you seeing the problem on?

Chrome

Current behavior

Only loading animation appears, as I can seem no any issues with docker container.

What kind of logs do you need?

Desired behavior

No response

Steps to reproduce

Restarted the container
Issue appeared

Other information

No response

Originally created by @ViperWriter on GitHub (Jun 9, 2025). ### Where is the problem occurring? I encountered the problem while using the application (Frontend) ### What browsers are you seeing the problem on? Chrome ### Current behavior <img width="1294" alt="Image" src="https://github.com/user-attachments/assets/b6508fb6-95db-47b0-9001-cc9143d51df6" /> Only loading animation appears, as I can seem no any issues with docker container. What kind of logs do you need? ### Desired behavior _No response_ ### Steps to reproduce 1) Restarted the container 2) Issue appeared ### Other information _No response_

OVERLORD commented

2026-02-04 21:08:12 +03:00

@meltyshev commented on GitHub (Jun 10, 2025):

Hi! To understand what might be wrong, we need to know your configuration - specifically, which installation method you used and what BASE_URL you specified. You can also try checking the browser console for errors by pressing F12.

@meltyshev commented on GitHub (Jun 10, 2025): Hi! To understand what might be wrong, we need to know your configuration - specifically, which installation method you used and what `BASE_URL` you specified. You can also try checking the browser console for errors by pressing F12.

OVERLORD commented

2026-02-04 21:08:17 +03:00

@Acider commented on GitHub (Jun 10, 2025):

I had the same problem.
Planka is installed via Docker. Used nginx reverse proxy.
Fixed it with correct Nginx configuration.
https://docs.planka.cloud/docs/configuration/reverse-proxy/nginx
I was missing section location ~* \.io {}

@Acider commented on GitHub (Jun 10, 2025): I had the same problem. Planka is installed via Docker. Used nginx reverse proxy. Fixed it with correct Nginx configuration. https://docs.planka.cloud/docs/configuration/reverse-proxy/nginx I was missing section `location ~* \.io {}`

OVERLORD commented

2026-02-04 21:08:31 +03:00

@cheesetosti commented on GitHub (Jun 11, 2025):

Thanks, that fixed it for me too.
PS: might be worth checking if TRUST_PROXY=true is put in your environment stuff

@cheesetosti commented on GitHub (Jun 11, 2025): Thanks, that fixed it for me too. PS: might be worth checking if TRUST_PROXY=true is put in your environment stuff

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Reference: starred/planka#733