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[Bug]: "Planka was not startet correctly ;(" when using automatic installer on Raspberry Pi 3 #595

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opened 2026-02-04 20:29:21 +03:00 by OVERLORD · 6 comments
OVERLORD commented 2026-02-04 20:29:21 +03:00
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Originally created by @0c3 on GitHub (Nov 4, 2024).

Where is the problem occurring?

I encountered the problem while interacting with the server (Backend)

Current behaviour

image

I run the automatic installer on my Raspberry Pi 3 according to the instructions at https://docs.planka.cloud/docs/installation/automated_installation/getting_started

Since I'm trying to run it locally on my raspberry pi to use it through LAN, and I don't have a domain, I give it "localhost:1337" as the domain. I've also tried "localhost", the IP address of the Raspberry Pi with and without a port, and entering nothing at all. All give the same end result, "planka was not startet correctly ;(".

Regardless of whether I select "Install complete package" or "Install complete package without SSL", the outcome is the screenshot I posted. When I try to run the installer again and select either of the above options, it tells me "ERROR...Planka is already installed"

Desired behaviour

Work

Actual behavior

Doesn't work

Steps to reproduce

  1. Follow instructions for running installer at https://docs.planka.cloud/docs/installation/automated_installation/getting_started
  2. Select "Install complete package" or "Install complete package without SSL"
  3. Follow installer
  4. Gives you "Planka was not startet correctly ;(" error
Originally created by @0c3 on GitHub (Nov 4, 2024). ### Where is the problem occurring? I encountered the problem while interacting with the server (Backend) ### Current behaviour ![image](https://github.com/user-attachments/assets/478bc56f-4097-4105-badc-e6838f0603d6) I run the automatic installer on my Raspberry Pi 3 according to the instructions at https://docs.planka.cloud/docs/installation/automated_installation/getting_started Since I'm trying to run it locally on my raspberry pi to use it through LAN, and I don't have a domain, I give it "localhost:1337" as the domain. I've also tried "localhost", the IP address of the Raspberry Pi with and without a port, and entering nothing at all. All give the same end result, "planka was not startet correctly ;(". Regardless of whether I select "Install complete package" or "Install complete package without SSL", the outcome is the screenshot I posted. When I try to run the installer again and select either of the above options, it tells me "ERROR...Planka is already installed" ### Desired behaviour Work ### Actual behavior Doesn't work ### Steps to reproduce 1. Follow instructions for running installer at https://docs.planka.cloud/docs/installation/automated_installation/getting_started 2. Select "Install complete package" or "Install complete package without SSL" 3. Follow installer 4. Gives you "Planka was not startet correctly ;(" error
OVERLORD added the help wanted label 2026-02-04 20:29:21 +03:00
OVERLORD commented 2026-02-04 20:29:28 +03:00
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@meltyshev commented on GitHub (Nov 6, 2024):

Hi! Thanks for reporting this, we'll check it.

@meltyshev commented on GitHub (Nov 6, 2024): Hi! Thanks for reporting this, we'll check it.
OVERLORD commented 2026-02-04 20:29:31 +03:00
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@daniel-hiller commented on GitHub (Nov 6, 2024):

Hi,
i never tested the installer on a raspberry pi,
please go to /opt/planka and run docker compose up -d

cd /opt/planka

docker compose up -d

Please check the output and post it here

@daniel-hiller commented on GitHub (Nov 6, 2024): Hi, i never tested the installer on a raspberry pi, please go to /opt/planka and run docker compose up -d `cd /opt/planka` `docker compose up -d` Please check the output and post it here
OVERLORD commented 2026-02-04 20:29:37 +03:00
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@0c3 commented on GitHub (Nov 7, 2024):

Hi, i never tested the installer on a raspberry pi, please go to /opt/planka and run docker compose up -d

cd /opt/planka

docker compose up -d

Please check the output and post it here

user@raspberrypi:/opt/planka $ sudo docker compose up -d
[+] Running 2/2
 ✘ postgres Error context canceled                                                                                                                                  0.8s
 ✘ planka Error   Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io on 192.168.20.1:53: no such host                                                              0.8s
Error response from daemon: Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io on 192.168.20.1:53: no such host
user@raspberrypi:/opt/planka $
@0c3 commented on GitHub (Nov 7, 2024): > Hi, i never tested the installer on a raspberry pi, please go to /opt/planka and run docker compose up -d > > `cd /opt/planka` > > `docker compose up -d` > > Please check the output and post it here ``` user@raspberrypi:/opt/planka $ sudo docker compose up -d [+] Running 2/2 ✘ postgres Error context canceled 0.8s ✘ planka Error Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io on 192.168.20.1:53: no such host 0.8s Error response from daemon: Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io on 192.168.20.1:53: no such host user@raspberrypi:/opt/planka $ ```
OVERLORD commented 2026-02-04 20:29:39 +03:00
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@0c3 commented on GitHub (Nov 11, 2024):

Bump

@0c3 commented on GitHub (Nov 11, 2024): Bump
OVERLORD commented 2026-02-04 20:29:45 +03:00
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@daniel-hiller commented on GitHub (Nov 14, 2024):

Hi
It looks like your pi has problems reaching the GitHub container registry

Please try to ping it

Ping ghcr.io

@daniel-hiller commented on GitHub (Nov 14, 2024): Hi It looks like your pi has problems reaching the GitHub container registry Please try to ping it Ping ghcr.io
OVERLORD commented 2026-02-04 20:29:49 +03:00
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@0c3 commented on GitHub (Nov 16, 2024):

Ahh yep, that seems to have been it.
Installed it on a mobile hotspot rather than my WiFi network and it worked fine. Not sure why it didn't work with my WiFi network but the issue isn't on planka's end.

@0c3 commented on GitHub (Nov 16, 2024): Ahh yep, that seems to have been it. Installed it on a mobile hotspot rather than my WiFi network and it worked fine. Not sure why it didn't work with my WiFi network but the issue isn't on planka's end.
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