OIDC failed, where to find more logs on what is the reason behind the possible timeout. #590

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opened 2026-02-04 20:28:13 +03:00 by OVERLORD · 2 comments
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Originally created by @FWPHVRS on GitHub (Oct 25, 2024).

Hi. I am trying to switch OIDC provider. But with the new one I get the following message.. but cannot seem to find any additional logging of what could be the issue.

2024-10-25 13:10:19 [E] A hook (oidc) failed to load!
2024-10-25 13:10:19 [E] Failed to lift app: outgoing request timed out after 3500ms

Originally created by @FWPHVRS on GitHub (Oct 25, 2024). Hi. I am trying to switch OIDC provider. But with the new one I get the following message.. but cannot seem to find any additional logging of what could be the issue. 2024-10-25 13:10:19 [E] A hook (`oidc`) failed to load! 2024-10-25 13:10:19 [E] Failed to lift app: outgoing request timed out after 3500ms
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@meltyshev commented on GitHub (Oct 27, 2024):

Hi! It seems the new OIDC provider isn’t responding at the specified address. Diagnosing the issue is a bit challenging without a complete view of the settings and hosting setup.

UPD: you can try pinging your OIDC provider from the console (if you're hosting via Docker, connect to the container first) and check if you receive a response.

@meltyshev commented on GitHub (Oct 27, 2024): Hi! It seems the new OIDC provider isn’t responding at the specified address. Diagnosing the issue is a bit challenging without a complete view of the settings and hosting setup. UPD: you can try pinging your OIDC provider from the console (if you're hosting via Docker, connect to the container first) and check if you receive a response.
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@FWPHVRS commented on GitHub (Oct 28, 2024):

Hi. Thanks for the reply. Many variables indeed. However I found an issue that might be causing it. I'm taking that up without our infrastructure provider. Hopefully this will resolve the issue. I'll close this issue for now.

@FWPHVRS commented on GitHub (Oct 28, 2024): Hi. Thanks for the reply. Many variables indeed. However I found an issue that might be causing it. I'm taking that up without our infrastructure provider. Hopefully this will resolve the issue. I'll close this issue for now.
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Reference: starred/planka#590