[Bug]: For one specific trello JSON file, titles and descriptions are imported without comments #526

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opened 2026-02-04 20:12:25 +03:00 by OVERLORD · 6 comments
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Originally created by @michaeledi on GitHub (Jun 14, 2024).

Where is the problem occurring?

I encountered the problem while using the application (Frontend)

What browsers are you seeing the problem on?

No response

Current behaviour

I imported several Trello board JSONs, most of them went well except for the one that has the most content inside, the file size of the JSON is 4.46MB while others are less than 3MB. After importing, only titles and descriptions are preserved, I tried multiple times, even regenerated the JSON files, but only that file didn't work well.

Desired behaviour

No response

Steps to reproduce

Upload the specific JSON file I exported from Trello then import it to Planka board.

Other information

No response

Originally created by @michaeledi on GitHub (Jun 14, 2024). ### Where is the problem occurring? I encountered the problem while using the application (Frontend) ### What browsers are you seeing the problem on? _No response_ ### Current behaviour I imported several Trello board JSONs, most of them went well except for the one that has the most content inside, the file size of the JSON is 4.46MB while others are less than 3MB. After importing, only titles and descriptions are preserved, I tried multiple times, even regenerated the JSON files, but only that file didn't work well. ### Desired behaviour _No response_ ### Steps to reproduce Upload the specific JSON file I exported from Trello then import it to Planka board. ### Other information _No response_
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@michaeledi commented on GitHub (Jun 14, 2024):

I can provide the JSON file for bug reproduction if necessary, thanks in advance for the great Planka app!

@michaeledi commented on GitHub (Jun 14, 2024): I can provide the JSON file for bug reproduction if necessary, thanks in advance for the great Planka app!
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@meltyshev commented on GitHub (Jun 14, 2024):

Hi! Thanks for noticing that. It would be great if you could provide a JSON file and I'll check what exactly is wrong. But please remove all important data from this file.

@meltyshev commented on GitHub (Jun 14, 2024): Hi! Thanks for noticing that. It would be great if you could provide a JSON file and I'll check what exactly is wrong. But please remove all important data from this file.
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@michaeledi commented on GitHub (Jun 16, 2024):

Hi! Thanks for noticing that. It would be great if you could provide a JSON file and I'll check what exactly is wrong. But please remove all important data from this file.

Thanks, I've emailed you the JSON file, please kindly check it :)

@michaeledi commented on GitHub (Jun 16, 2024): > Hi! Thanks for noticing that. It would be great if you could provide a JSON file and I'll check what exactly is wrong. But please remove all important data from this file. Thanks, I've emailed you the JSON file, please kindly check it :)
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@meltyshev commented on GitHub (Jun 18, 2024):

Thanks for sending the JSON file! I'd like to clarify what data was not imported? By the way, we still don't have support for importing card members and attachments. Also, only used labels are imported, but it seems that it's not good and we should import all labels...

@meltyshev commented on GitHub (Jun 18, 2024): Thanks for sending the JSON file! I'd like to clarify what data was not imported? By the way, we still don't have support for importing card members and attachments. Also, only used labels are imported, but it seems that it's not good and we should import all labels...
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Owner

@HannesOberreiter commented on GitHub (Jun 19, 2024):

@michaeledi, it seems your export might be incomplete. The default export from Trello supports only up to 1,000 actions. Given the size and age of your board, it's likely that not all actions were included in the export.

To generate a full export from Trello, you'll need to use the REST API, which requires a Power-Up Access Key. You can find more details here: Trello REST API Guide.

(In our case with a big board we deleted all archived items, as they also count to the limit and will be exported.)

Cheers,
Hannes

@HannesOberreiter commented on GitHub (Jun 19, 2024): @michaeledi, it seems your export might be incomplete. The default export from Trello supports only up to 1,000 actions. Given the size and age of your board, it's likely that not all actions were included in the export. To generate a full export from Trello, you'll need to use the REST API, which requires a Power-Up Access Key. You can find more details here: [Trello REST API Guide](https://developer.atlassian.com/cloud/trello/guides/rest-api/nested-resources/). (In our case with a big board we deleted all archived items, as they also count to the limit and will be exported.) Cheers, Hannes
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@michaeledi commented on GitHub (Jun 24, 2024):

Thanks for the tips @HannesOberreiter :) I will do that instead :)

@michaeledi commented on GitHub (Jun 24, 2024): Thanks for the tips @HannesOberreiter :) I will do that instead :)
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Reference: starred/planka#526