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Helm Install CrashLoopBackOff Errors #497

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opened 2026-02-04 19:56:35 +03:00 by OVERLORD · 7 comments
OVERLORD commented 2026-02-04 19:56:35 +03:00
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Originally created by @PMcLeanGLX on GitHub (May 3, 2024).

@Chris-Greaves

I am getting the following errors when trying to deploy via Helm Chart

"Back-off restarting failed container planka in pod planka-564745db54-n4xq2_default(c1078e9b-507c-4a92-9449-25555cbf9351)"
Readiness probe failed: Get "http://10.1.99.104:1337/": dial tcp 10.1.99.104:1337: connect: connection refused

Originally created by @PMcLeanGLX on GitHub (May 3, 2024). @Chris-Greaves I am getting the following errors when trying to deploy via Helm Chart "Back-off restarting failed container planka in pod planka-564745db54-n4xq2_default(c1078e9b-507c-4a92-9449-25555cbf9351)" Readiness probe failed: Get "http://10.1.99.104:1337/": dial tcp 10.1.99.104:1337: connect: connection refused
OVERLORD commented 2026-02-04 19:56:47 +03:00
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@PMcLeanGLX commented on GitHub (May 3, 2024):

This is the log:

/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:283
        const message = name === 'notice' ? new messages_1.NoticeMessage(length, messageValue) : new messages_1.DatabaseError(messageValue, length, name);
                                                                                                 ^

error: password authentication failed for user "planka"
    at Parser.parseErrorMessage (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:283:98)
    at Parser.handlePacket (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:122:29)
    at Parser.parse (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:35:38)
    at Socket.<anonymous> (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/index.js:11:42)
    at Socket.emit (node:events:517:28)
    at addChunk (node:internal/streams/readable:368:12)
    at readableAddChunk (node:internal/streams/readable:341:9)
    at Readable.push (node:internal/streams/readable:278:10)
    at TCP.onStreamRead (node:internal/stream_base_commons:190:23) {
  length: 102,
  severity: 'FATAL',
  code: '28P01',
  detail: undefined,
  hint: undefined,
  position: undefined,
  internalPosition: undefined,
  internalQuery: undefined,
  where: undefined,
  schema: undefined,
  table: undefined,
  column: undefined,
  dataType: undefined,
  constraint: undefined,
  file: 'auth.c',
  line: '326',
  routine: 'auth_failed'
}

Node.js v18.20.2
@PMcLeanGLX commented on GitHub (May 3, 2024): This is the log: ``` /app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:283 const message = name === 'notice' ? new messages_1.NoticeMessage(length, messageValue) : new messages_1.DatabaseError(messageValue, length, name); ^ error: password authentication failed for user "planka" at Parser.parseErrorMessage (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:283:98) at Parser.handlePacket (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:122:29) at Parser.parse (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/parser.js:35:38) at Socket.<anonymous> (/app/node_modules/.pnpm/pg-protocol@1.6.1/node_modules/pg-protocol/dist/index.js:11:42) at Socket.emit (node:events:517:28) at addChunk (node:internal/streams/readable:368:12) at readableAddChunk (node:internal/streams/readable:341:9) at Readable.push (node:internal/streams/readable:278:10) at TCP.onStreamRead (node:internal/stream_base_commons:190:23) { length: 102, severity: 'FATAL', code: '28P01', detail: undefined, hint: undefined, position: undefined, internalPosition: undefined, internalQuery: undefined, where: undefined, schema: undefined, table: undefined, column: undefined, dataType: undefined, constraint: undefined, file: 'auth.c', line: '326', routine: 'auth_failed' } Node.js v18.20.2 ```
OVERLORD commented 2026-02-04 19:56:51 +03:00
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@Chris-Greaves commented on GitHub (May 5, 2024):

Hey @PMcLeanGLX, sorry you are having issues with the chart.

I will try and have a look on the next few days. In the mean time, check the values.yaml files for any properties you may have missed, or settings that need enabled.

@Chris-Greaves commented on GitHub (May 5, 2024): Hey @PMcLeanGLX, sorry you are having issues with the chart. I will try and have a look on the next few days. In the mean time, check the values.yaml files for any properties you may have missed, or settings that need enabled.
OVERLORD commented 2026-02-04 19:57:13 +03:00
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@PMcLeanGLX commented on GitHub (May 6, 2024):

I've gotten it working today, but accessing the webui is just a blank white screen. Doing a curl to the ip shows "you need to enable javascript to run this app"

And for some reason the image points to mattermost/focalboard...

@PMcLeanGLX commented on GitHub (May 6, 2024): I've gotten it working today, but accessing the webui is just a blank white screen. Doing a curl to the ip shows "you need to enable javascript to run this app" And for some reason the image points to mattermost/focalboard...
OVERLORD commented 2026-02-04 19:57:20 +03:00
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@Chris-Greaves commented on GitHub (May 15, 2024):

Apologies for the delay, life and work got busy.

Just trying to understand the error you are getting. You say you get a white screen, sounds like it's loading the HTML but not any linked assets (images, scripts, etc). Maybe try opening devtools in the browser before opening the page, see if that gives any hints on what is failing.

And for some reason the image points to mattermost/focalboard

Most likely, planka uses a fork of this repo to do it's Kanban boards. https://github.com/mattermost/focalboard

@Chris-Greaves commented on GitHub (May 15, 2024): Apologies for the delay, life and work got busy. Just trying to understand the error you are getting. You say you get a white screen, sounds like it's loading the HTML but not any linked assets (images, scripts, etc). Maybe try opening devtools in the browser before opening the page, see if that gives any hints on what is failing. > And for some reason the image points to mattermost/focalboard Most likely, planka uses a fork of this repo to do it's Kanban boards. https://github.com/mattermost/focalboard
OVERLORD commented 2026-02-04 19:57:25 +03:00
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@Chris-Greaves commented on GitHub (Jun 3, 2024):

@PMcLeanGLX You still having issues, anything I can help with?

@Chris-Greaves commented on GitHub (Jun 3, 2024): @PMcLeanGLX You still having issues, anything I can help with?
OVERLORD commented 2026-02-04 19:57:31 +03:00
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@PMcLeanGLX commented on GitHub (Jun 3, 2024):

I gave up on Planka for the time being but may revisit it.

Patrick McLean

Senior IT Specialist

@.@.>

www.galaxiebrands.comhttp://www.galaxiebrands.com

O: (226) 486-0369 x501

M: (226) 789-6301

[cid:617eb9b7-13be-4282-8576-85a40cb4caec] http://www.galaxiebrands.com

From: Christopher Greaves @.>
Sent: Monday, June 3, 2024 12:42 PM
To: plankanban/planka @.>
Cc: Patrick McLean @.>; Mention @.>
Subject: Re: [plankanban/planka] Helm Install CrashLoopBackOff Errors (Issue #741)

@PMcLeanGLXhttps://github.com/PMcLeanGLX You still having issues, anything I can help with?

—
Reply to this email directly, view it on GitHubhttps://github.com/plankanban/planka/issues/741#issuecomment-2145671113, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BIIHLL664PDAYQZODC4KEFTZFSMFTAVCNFSM6AAAAABHGD4Q6SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNBVGY3TCMJRGM.
You are receiving this because you were mentioned.Message ID: @.***>

@PMcLeanGLX commented on GitHub (Jun 3, 2024): I gave up on Planka for the time being but may revisit it. Patrick McLean Senior IT Specialist ***@***.******@***.***> www.galaxiebrands.com<http://www.galaxiebrands.com> O: (226) 486-0369 x501 M: (226) 789-6301 [cid:617eb9b7-13be-4282-8576-85a40cb4caec] <http://www.galaxiebrands.com> ________________________________ From: Christopher Greaves ***@***.***> Sent: Monday, June 3, 2024 12:42 PM To: plankanban/planka ***@***.***> Cc: Patrick McLean ***@***.***>; Mention ***@***.***> Subject: Re: [plankanban/planka] Helm Install CrashLoopBackOff Errors (Issue #741) @PMcLeanGLX<https://github.com/PMcLeanGLX> You still having issues, anything I can help with? — Reply to this email directly, view it on GitHub<https://github.com/plankanban/planka/issues/741#issuecomment-2145671113>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BIIHLL664PDAYQZODC4KEFTZFSMFTAVCNFSM6AAAAABHGD4Q6SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNBVGY3TCMJRGM>. You are receiving this because you were mentioned.Message ID: ***@***.***>
OVERLORD commented 2026-02-04 19:57:36 +03:00
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@Chris-Greaves commented on GitHub (Jun 3, 2024):

Ah okay, sorry to hear that. Maybe close this ticket and if you decide to try again in the future and run into issues, feel free to create a new one and tag me again.

@Chris-Greaves commented on GitHub (Jun 3, 2024): Ah okay, sorry to hear that. Maybe close this ticket and if you decide to try again in the future and run into issues, feel free to create a new one and tag me again.
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