One account (with admin rights) lost access to every project #233

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OVERLORD · 2026-02-04T18:00:28+03:00

OVERLORD commented

2026-02-04 18:00:28 +03:00

Originally created by @ogmor on GitHub (Sep 21, 2022).

Hi everyone,

We've been using Planka with a few users, my account has the admin rights and I created all projects, so I had access to everything.
It worked very well for a good 4 months, I didn't change anything on the docker-compose.
I'm quite new in this, I'm not sure how to check which version I am using. I used the latest version in May 2022.

Since this morning, I get an empty black page when I log in.
Other users have access to their usual projects.

I can log in using another admin account (created for some tests), but it doesn't have access to any project.
I gave the admin rights to one user, he then removed my main account from the project and added me again, but I still have a black page.

There's nothing abnormal in the logs.

Would anyone have encountered the same issue, or would have some ideas about how to fix that?

Thank you very much.

Originally created by @ogmor on GitHub (Sep 21, 2022). Hi everyone, We've been using Planka with a few users, my account has the admin rights and I created all projects, so I had access to everything. It worked very well for a good 4 months, I didn't change anything on the docker-compose. I'm quite new in this, I'm not sure how to check which version I am using. I used the latest version in May 2022. Since this morning, I get an empty black page when I log in. Other users have access to their usual projects. I can log in using another admin account (created for some tests), but it doesn't have access to any project. I gave the admin rights to one user, he then removed my main account from the project and added me again, but I still have a black page. There's nothing abnormal in the logs. Would anyone have encountered the same issue, or would have some ideas about how to fix that? Thank you very much.

OVERLORD closed this issue

2026-02-04 18:00:32 +03:00

OVERLORD commented

2026-02-04 18:00:39 +03:00

@meltyshev commented on GitHub (Sep 26, 2022):

Hi! Could you open the console in your browser and see if there is any error? It looks like an error when loading...
To open the console: F12 and switch to the console tab.

@meltyshev commented on GitHub (Sep 26, 2022): Hi! Could you open the console in your browser and see if there is any error? It looks like an error when loading... To open the console: F12 and switch to the console tab.

OVERLORD commented

2026-02-04 18:00:42 +03:00

@ogmor commented on GitHub (Sep 27, 2022):

Hi, thank you for your reply.

Here's what I have in the console

Cheers

@ogmor commented on GitHub (Sep 27, 2022): Hi, thank you for your reply. Here's what I have in the console ![Console_blackpage](https://user-images.githubusercontent.com/85091645/192400407-56f4fb3d-1463-40dd-8a6f-7d39b14d7c8b.jpg) Cheers

OVERLORD commented

2026-02-04 18:00:54 +03:00

@meltyshev commented on GitHub (Sep 27, 2022):

It seems that you have a very old version of Planka. This is due to an old bug when deleted users would not load.
The best way to fix this is to update to the latest version. Or it could be fixed in a similar way to 3cdb614b57.

@meltyshev commented on GitHub (Sep 27, 2022): It seems that you have a very old version of Planka. This is due to an old bug when deleted users would not load. The best way to fix this is to update to the latest version. Or it could be fixed in a similar way to https://github.com/plankanban/planka/commit/3cdb614b57f632cea4690412b359fe963d27832b.

OVERLORD commented

2026-02-04 18:01:04 +03:00

@ogmor commented on GitHub (Sep 28, 2022):

I successfully migrated to 1.8.1, thank you very much !

@ogmor commented on GitHub (Sep 28, 2022): I successfully migrated to 1.8.1, thank you very much !

OVERLORD referenced this issue

2026-02-04 21:41:05 +03:00

[PR #233] [CLOSED] Bump ejs from 3.1.6 to 3.1.7 in /client #962

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