Adding new user results in "unknown error" #228

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opened 2026-02-04 17:57:50 +03:00 by OVERLORD · 3 comments
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Originally created by @justinmayer on GitHub (Sep 2, 2022).

I originally installed an earlier version of Planka (maybe 1.5) via Docker Compose and was able to add new users without any problems. Today, on the latest Planka 1.7.4, I tried to add a new user and see the following error in the browser: Unknown error, try again later

I don't see any errors or other related output in the Docker logs, nor are there any errors in the browser console. I tested on Chromium 104.0.5112.102 and Safari 15.6 on MacOS 12.5.

Do you have any ideas regarding how to troubleshoot and resolve this problem?

Originally created by @justinmayer on GitHub (Sep 2, 2022). I originally installed an earlier version of Planka (maybe 1.5) via Docker Compose and was able to add new users without any problems. Today, on the latest Planka 1.7.4, I tried to add a new user and see the following error in the browser: `Unknown error, try again later` I don't see any errors or other related output in the Docker logs, nor are there any errors in the browser console. I tested on Chromium 104.0.5112.102 and Safari 15.6 on MacOS 12.5. Do you have any ideas regarding how to troubleshoot and resolve this problem?
OVERLORD added the bug label 2026-02-04 17:57:50 +03:00
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@FreeSst commented on GitHub (Sep 2, 2022):

It seems there is some sort of password check for length or included symbols. Try to add more symbols and something special * for example. It helps me.

@FreeSst commented on GitHub (Sep 2, 2022): It seems there is some sort of password check for length or included symbols. Try to add more symbols and something special * for example. It helps me.
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@meltyshev commented on GitHub (Sep 2, 2022):

I made a mistake in checking password length on the client and I forgot to add the password requirements when creating a new user. Will be fixed soon 👌

@meltyshev commented on GitHub (Sep 2, 2022): I made a mistake in checking password length on the client and I forgot to add the password requirements when creating a new user. Will be fixed soon 👌
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@justinmayer commented on GitHub (Sep 2, 2022):

@FreeSst & @meltyshev: Many thanks to you both for responding so quickly. Much appreciated!

I can confirm that the issue has been resolved in v1.7.6.

Last but not, bravo to @meltyshev for all the steady and fast releases. As a project maintainer myself, I deeply appreciate that level of commitment to frequent releases. Well done! 👏

@justinmayer commented on GitHub (Sep 2, 2022): @FreeSst & @meltyshev: Many thanks to you both for responding so quickly. Much appreciated! I can confirm that the issue has been resolved in v1.7.6. Last but not, bravo to @meltyshev for all the steady and fast releases. As a project maintainer myself, I deeply appreciate that level of commitment to frequent releases. Well done! 👏
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Reference: starred/planka#228