Is it possible to get mail notifications on tickets? #127

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opened 2026-02-04 17:19:13 +03:00 by OVERLORD · 26 comments
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Originally created by @scepterus on GitHub (Aug 27, 2021).

hi, is it possible now to add smtp capabilities to the docker image to get notified when a change is made?
if not could you change this to a feature request?
thanks

Originally created by @scepterus on GitHub (Aug 27, 2021). hi, is it possible now to add smtp capabilities to the docker image to get notified when a change is made? if not could you change this to a feature request? thanks
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@EmmanuelZapata commented on GitHub (Aug 31, 2021):

I haven't gotten notifications to work on the app... have you? Love the app though!!

@EmmanuelZapata commented on GitHub (Aug 31, 2021): I haven't gotten notifications to work on the app... have you? Love the app though!!
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@scepterus commented on GitHub (Aug 31, 2021):

Nope, that's why I opened this ticket to see if someone has any documentation on how to enable those.

@scepterus commented on GitHub (Aug 31, 2021): Nope, that's why I opened this ticket to see if someone has any documentation on how to enable those.
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@nickbe commented on GitHub (Aug 31, 2021):

As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.

@nickbe commented on GitHub (Aug 31, 2021): As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.
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@EmmanuelZapata commented on GitHub (Aug 31, 2021):

Thank you!

On Tue, Aug 31, 2021 at 12:48 PM Nick @.***> wrote:

As mentioned in other threads the notifications are due for the next
releases. Currently this is not working yet.


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@EmmanuelZapata commented on GitHub (Aug 31, 2021): Thank you! On Tue, Aug 31, 2021 at 12:48 PM Nick ***@***.***> wrote: > As mentioned in other threads the notifications are due for the next > releases. Currently this is not working yet. > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > <https://github.com/plankanban/planka/issues/155#issuecomment-909454326>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/ALOFEWD4VHQRDFK6IOOWLF3T7UIWLANCNFSM5C44MWLA> > . > Triage notifications on the go with GitHub Mobile for iOS > <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> > or Android > <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. > >
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@scepterus commented on GitHub (Sep 1, 2021):

As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.

thanks for the reply, is there a public road map that isn't the one on the readme file? because that one seems slim on the details and dates and looks out of date.

@scepterus commented on GitHub (Sep 1, 2021): > As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet. thanks for the reply, is there a public road map that isn't the one on the readme file? because that one seems slim on the details and dates and looks out of date.
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@nickbe commented on GitHub (Sep 6, 2021):

Not currently I'm afraid. Also Maks is working on multiple projects currently and his workload is higher than usual. So please be patient - there will be updates - jJust not as fast as you might wish for.

@nickbe commented on GitHub (Sep 6, 2021): Not currently I'm afraid. Also Maks is working on multiple projects currently and his workload is higher than usual. So please be patient - there will be updates - jJust not as fast as you might wish for.
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@felix-wag commented on GitHub (Feb 16, 2022):

hey, is there already a way to add mail notifications?

@felix-wag commented on GitHub (Feb 16, 2022): hey, is there already a way to add mail notifications?
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@upuldi commented on GitHub (Apr 9, 2022):

Would like to know the current status of the this ?

@upuldi commented on GitHub (Apr 9, 2022): Would like to know the current status of the this ?
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@wahshibinharb commented on GitHub (Apr 26, 2022):

any update ?

@wahshibinharb commented on GitHub (Apr 26, 2022): any update ?
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@nickbe commented on GitHub (Apr 26, 2022):

There will be notification mechanisms although we are not yet sure what exactly.

@nickbe commented on GitHub (Apr 26, 2022): There will be notification mechanisms although we are not yet sure what exactly.
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@Yehuda-Bergstein commented on GitHub (Nov 14, 2022):

Hey! is it possible to receive notifications?

@Yehuda-Bergstein commented on GitHub (Nov 14, 2022): Hey! is it possible to receive notifications?
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@wahshibinharb commented on GitHub (Nov 15, 2022):

Hey! is it possible to receive notifications?

Well on my end planka for me and my team without notifications is just a mute. i just gave up using planka, nobody has time for notification update..

@wahshibinharb commented on GitHub (Nov 15, 2022): > Hey! is it possible to receive notifications? Well on my end planka for me and my team without notifications is just a mute. i just gave up using planka, nobody has time for notification update..
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@tikok974 commented on GitHub (Nov 16, 2022):

Hi everybody,
It is a very good idea to be notified when an action is done (creation of a new card, a new dashboard, end of a task, etc). Ideally, we would like to be able to check the type of notification (creation of a new chart, tasks, etc) that we would like to receive in our profile.
On the administrator's side, being able to set up an SMPT server and being able to test the email sending in Planka's settings would be great ;)

@tikok974 commented on GitHub (Nov 16, 2022): Hi everybody, It is a very good idea to be notified when an action is done (creation of a new card, a new dashboard, end of a task, etc). Ideally, we would like to be able to check the type of notification (creation of a new chart, tasks, etc) that we would like to receive in our profile. On the administrator's side, being able to set up an SMPT server and being able to test the email sending in Planka's settings would be great ;)
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@danielbarankin commented on GitHub (Jan 12, 2023):

Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work

@danielbarankin commented on GitHub (Jan 12, 2023): Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work
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@ItsNoted commented on GitHub (Mar 19, 2023):

Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work

So many people keep saying this but never do it lol. This is the only reason I don't use Planka. No way to get notifications on tasks via email or push.

@ItsNoted commented on GitHub (Mar 19, 2023): > Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work So many people keep saying this but never do it lol. This is the only reason I don't use Planka. No way to get notifications on tasks via email or push.
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@saschafoerster commented on GitHub (Mar 19, 2023):

@ItsNoted Same here. I have so many problems with Wekan, so many bugs and everyone is just complaining, including me. So this is the only thing missing from using it as an alternative next to Wekan. Only with working notifications I can rely on it enough to know, when someone else changed something about it.
I know, it's annoying for @nickbe to be asked again and again. But maybe you can give us impatient people give a hint, where the roadmap is probably maybe going to in the future?

@saschafoerster commented on GitHub (Mar 19, 2023): @ItsNoted Same here. I have so many problems with Wekan, so many bugs and everyone is just complaining, including me. So this is the only thing missing from using it as an alternative next to Wekan. Only with working notifications I can rely on it enough to know, when someone else changed something about it. I know, it's annoying for @nickbe to be asked again and again. But maybe you can give us impatient people give a hint, where the roadmap is probably maybe going to in the future?
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@nickbe commented on GitHub (Mar 19, 2023):

We are very busy with other things right now. Indeed we also want to have notifications. But so far we couldn't decide which method would be best.

But any pull request are of course welcome.

@nickbe commented on GitHub (Mar 19, 2023): We are very busy with other things right now. Indeed we also want to have notifications. But so far we couldn't decide which method would be best. But any pull request are of course welcome.
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@matbgn commented on GitHub (Mar 27, 2023):

What do you think about a solution like Apprise with a REST endpoint so everyone could multiplex notifications to its favorite platform (Mail, Slack, Rocket Chat, SMS, and so on)? On hosts I use PingMe CLI and it's awesome for liberty as everyone wants something special.

@matbgn commented on GitHub (Mar 27, 2023): What do you think about a solution like Apprise with a REST endpoint so everyone could multiplex notifications to its favorite platform (Mail, Slack, Rocket Chat, SMS, and so on)? On hosts I use PingMe CLI and it's awesome for liberty as everyone wants something special.
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@nickbe commented on GitHub (Mar 27, 2023):

The problem right now is not so much the how, but the when.
If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought.....

There are many issues to adress here and we want to find a solution which is near perfect :)

@nickbe commented on GitHub (Mar 27, 2023): The problem right now is not so much the how, but the when. If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought..... There are many issues to adress here and we want to find a solution which is near perfect :)
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@matbgn commented on GitHub (Mar 28, 2023):

I mean the idea is to start somewhere (I guess like YOU want) and improve it by settings options to adapt to others needs via PR, but we could start with really simple use case for example user creation.

For the notifications there is already a mechanism in place in-App, why not give the ability to mirror it by opt-in/opt-out it will be a first step in the "right" direction noop?

@matbgn commented on GitHub (Mar 28, 2023): I mean the idea is to start somewhere (I guess like YOU want) and improve it by settings options to adapt to others needs via PR, but we could start with really simple use case for example user creation. For the notifications there is already a mechanism in place in-App, why not give the ability to mirror it by opt-in/opt-out it will be a first step in the "right" direction noop?
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@aadityabhatia commented on GitHub (Aug 1, 2023):

#70 is a likely duplicate

@aadityabhatia commented on GitHub (Aug 1, 2023): #70 is a likely duplicate
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@aadityabhatia commented on GitHub (Aug 1, 2023):

UnifiedPush

I would recommend supporting notifications through other services like ntfy or anything that implements UnifiedPush. This allows push notifications and some of the downstream services (e.g. ntfy) already provide SMTP forwarding for notifications.

Implementation is simple- just need to make POST requests to a configured address.

@aadityabhatia commented on GitHub (Aug 1, 2023): ### UnifiedPush I would recommend supporting notifications through other services like [ntfy](https://ntfy.sh/) or anything that implements [UnifiedPush](https://unifiedpush.org/). This allows push notifications and some of the downstream services (e.g. ntfy) already provide SMTP forwarding for notifications. Implementation is simple- just need to make POST requests to a configured address.
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@Core2DuoKing commented on GitHub (Nov 3, 2023):

The problem right now is not so much the how, but the when. If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought.....

There are many issues to adress here and we want to find a solution which is near perfect :)

This is a big issue with all other kanban apps too. I think the best solution would be to give the user options on how in-depth they want to go with notifications. Most other apps let you "watch" boards/lists/cards, which makes the system send you notifications on every little change that happens for those items. I think Planka calls this subscribing. Some people would like separate e-mails when those changes happen (as they are easier to read, and in some situations there's not a lot of activity happening on a daily basis so it's doable), A lot of other apps use the aggregation method of showing all update to items you are watching per x minutes like you say. The issue with this is that some apps have confusingly formatted e-mail notifications. I think this is the key of having a solid notification feature. If you can format an e-mail that has 10s or 100s of changes on it, and make it easily digestible, and let you view the information you really want quickly, that would be the best. Perhaps doing this by having HTML nested lists that you can expand to show board, lists, cards, with the changes done inside.

So adding in options to get granular notifications, aggregated notifications, etc. I think would be best, alongside top tier formatting.

So far in my testing, the formatting, UI/UX of Planka, and it's simplicity is its biggest strengths compared to other self-hosted apps, which is great. So if anybody can do notifications right, Planka has the best shot.

@Core2DuoKing commented on GitHub (Nov 3, 2023): > The problem right now is not so much the how, but the when. If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought..... > > There are many issues to adress here and we want to find a solution which is near perfect :) This is a big issue with all other kanban apps too. I think the best solution would be to give the user options on how in-depth they want to go with notifications. Most other apps let you "watch" boards/lists/cards, which makes the system send you notifications on every little change that happens for those items. I think Planka calls this subscribing. Some people would like separate e-mails when those changes happen (as they are easier to read, and in some situations there's not a lot of activity happening on a daily basis so it's doable), A lot of other apps use the aggregation method of showing all update to items you are watching per x minutes like you say. The issue with this is that some apps have confusingly formatted e-mail notifications. I think this is the key of having a solid notification feature. If you can format an e-mail that has 10s or 100s of changes on it, and make it easily digestible, and let you view the information you really want quickly, that would be the best. Perhaps doing this by having HTML nested lists that you can expand to show board, lists, cards, with the changes done inside. So adding in options to get granular notifications, aggregated notifications, etc. I think would be best, alongside top tier formatting. So far in my testing, the formatting, UI/UX of Planka, and it's simplicity is its biggest strengths compared to other self-hosted apps, which is great. So if anybody can do notifications right, Planka has the best shot.
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@jalibu commented on GitHub (Nov 26, 2023):

I would very much welcome this feature. In addition to a "aggregated notification collection", an instant notification after @-mentioning would also be useful.

@jalibu commented on GitHub (Nov 26, 2023): I would very much welcome this feature. In addition to a "aggregated notification collection", an instant notification after @-mentioning would also be useful.
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@vied12 commented on GitHub (Mar 17, 2024):

Hello, I made this quick PR that sends an email for each "Comment Card" notifications.

Feel free to improve with more notification types support, and configurable settings 🙏

https://github.com/plankanban/planka/pull/631

@vied12 commented on GitHub (Mar 17, 2024): Hello, I made this quick PR that sends an email for each "Comment Card" notifications. Feel free to improve with more notification types support, and configurable settings :pray: https://github.com/plankanban/planka/pull/631
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@meltyshev commented on GitHub (Mar 22, 2024):

PR https://github.com/plankanban/planka/pull/631 with SMTP integration has been accepted. I'm closing all related issues, but will leave https://github.com/plankanban/planka/issues/70 as we still need to add other notification types and improve the templates.

@meltyshev commented on GitHub (Mar 22, 2024): PR https://github.com/plankanban/planka/pull/631 with SMTP integration has been accepted. I'm closing all related issues, but will leave https://github.com/plankanban/planka/issues/70 as we still need to add other notification types and improve the templates.
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Reference: starred/planka#127