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TVDB plugin - Can't fetch some informations/images (Forbidden access) #820
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Originally created by @olibet on GitHub (Jul 31, 2019).
Describe the bug
Hi,
I created a new TV shows library called "Séries FR", with 2 series of one season inside.
Series are correctly identified. Episodes for the first on are correctly processed, not for the other.
When I check the logs, whenever I choose on of the two series I see an error starting with a " 403 Forbidden" from Nginx, I don't know where it comes from.
I tried to change preferred languages from French to English, still the same.
I tried recreating the libray with a different name (no accent), still the same.
TheTVDb and OpenMovieDb areused to fetch informations
The other libraries are not impacted, some are set in French, other in English.
Any help ?
Thanks
Logs
System (please complete the following information):
@bjoern-vh commented on GitHub (Jul 31, 2019):
I can confirm that. I have exactly the same problems since today.
OS: Ubuntu 18.04 LTS 64-Bit
Jellyfin: 10.3.7.0
@olibet commented on GitHub (Aug 1, 2019):
More informations :
I've the same error with every new show I had, even in older libraries.
If I add an episode to an already existing show, no error.
@oddstr13 commented on GitHub (Aug 1, 2019):
Looks like one of the image fetchers are getting denied by the source website.
Can you go to the library settings, enable advanced, then disable one of them at a time and test inbetween?
Then report back here which one is causing the problem.
@olibet commented on GitHub (Aug 1, 2019):
Well, it's gone.
I think that TheTVDB was causing the problem, because I didin't see the same errors with movies.
But right now, everything is back in order. I'll continue checking for the next few days (I do check my logs, anyway x))
Maybe a change/problem on their (TheTVDB) side ?
@olibet commented on GitHub (Aug 1, 2019):
So, I checked on The TVDB's forums & site, a new version af the API has been released 2 days ago :
https://www.thetvdb.com/blog/something_new
And some people reported having search and images problems :
https://forums.thetvdb.com/viewforum.php?f=118&sid=bbfc965451474dd083b696365e2574a2
Thanks everyone for the help, I think we can close this :)
@olibet commented on GitHub (Aug 2, 2019):
My Bad, I closed the subject a bit too fast.
The issue is still present, only when TheTVDB is set as fetcher.
The new API version must be the cause
@anthonylavado commented on GitHub (Aug 3, 2019):
They have informed us that they are rolling back, so we’ll keep an eye on it.
@onny commented on GitHub (Aug 8, 2019):
@olibet Could you please rename the title of the issue to reflect the this is an issue of the tvdb plugin?
Thanks and best reggards,
Jonas
@cvium commented on GitHub (Aug 15, 2019):
If this persists, let us know. Closing this for now as it seems related to the v3 rollout.