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Subtitle extraction fails #7955

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opened 2026-02-07 05:31:04 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-07 05:31:04 +03:00
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Originally created by @jacekowski on GitHub (Dec 28, 2025).

Description of the bug

Subtitle extraction failed, when i ran the ffmpeg comand manually it returned an error
[srt @ 0x7f0e95cb6d80] Unsupported subtitles codec: hdmv_pgs_subtitle
[out#2/srt @ 0x7f0e95a41000] Could not write header (incorrect codec parameters ?): Invalid argument

I suspect the issue might be related to stream numbers being out of order and missing some IDs.

The command that jellyfin runs to extract the subtitles:
"/usr/lib/jellyfin-ffmpeg/ffmpeg" "-i file:"/video/Filmy/Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES/Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES.mkv" -copyts -map 0:2 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/2.srt" -map 0:3 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/3.srt" -map 0:4 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/6.srt" -map 0:5 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/7.srt" -map 0:6 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/9.srt" -map 0:7 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/11.srt" -map 0:8 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/12.srt" -map 0:9 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/13.srt" -map 0:10 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/15.srt" -map 0:11 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/16.srt" -map 0:12 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/18.srt" -map 0:13 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/19.srt" -map 0:14 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/22.srt" -map 0:15 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/23.srt" -map 0:16 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/25.srt" -map 0:17 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/26.srt" -map 0:18 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/28.srt" -map 0:19 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/29.srt" -map 0:20 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/31.srt" -map 0:21 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/33.srt" -map 0:22 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/34.srt" -map 0:23 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/36.srt" -map 0:24 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/38.srt" -map 0:25 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/39.srt" -map 0:26 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/41.srt" -map 0:27 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/43.srt" -map 0:28 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/45.srt" -map 0:29 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/47.srt""

mediainfo:


General
Unique ID                                : 197574762317610826003070527607297324324 (0x94A383DD9C742C3FD21231AAE43CB524)
Complete name                            : Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 78.9 GiB
Duration                                 : 2 h 51 min
Overall bit rate mode                    : Variable
Overall bit rate                         : 65.7 Mb/s
Frame rate                               : 23.976 FPS
Title                                    : Cloud Atlas (2012)
Encoded date                             : 2025-12-16 23:19:07 UTC
Writing application                      : mkvmerge 96.0 ('It's My Life') 64-bit
Writing library                          : libebml v1.4.5 + libmatroska v1.7.1
IMDB                                     : tt1371111
TMDB                                     : movie/83542

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@High
HDR format                               : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 2 h 51 min
Bit rate                                 : 61.2 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.308
Time code of first frame                 : 00:00:00:00
Stream size                              : 73.5 GiB (93%)
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0001 cd/m2, max: 1000 cd/m2
Maximum Content Light Level              : 266 cd/m2
Maximum Frame-Average Light Level        : 207 cd/m2
Source                                   : Shout! Factory USA UHD Blu-ray (2025)

Audio
ID                                       : 2
Format                                   : DTS XLL
Format/Info                              : Digital Theater Systems
Commercial name                          : DTS-HD Master Audio
Codec ID                                 : A_DTS
Duration                                 : 2 h 51 min
Bit rate mode                            : Variable
Bit rate                                 : 3 911 kb/s
Channel(s)                               : 6 channels
Channel layout                           : C L R Ls Rs LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 93.750 FPS (512 SPF)
Bit depth                                : 24 bits
Compression mode                         : Lossless
Delay relative to video                  : 1 ms
Stream size                              : 4.70 GiB (6%)
Language                                 : English
Default                                  : Yes
Forced                                   : No
Source                                   : Warner Bros. USA Blu-ray (2013)

Text #1
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 58 b/s
Frame rate                               : 0.198 FPS
Count of elements                        : 1923
Stream size                              : 68.7 KiB (0%)
Language                                 : English
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. USA Blu-ray (2013)

Text #2
ID                                       : 4
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 63 b/s
Frame rate                               : 0.223 FPS
Count of elements                        : 2159
Stream size                              : 75.2 KiB (0%)
Title                                    : SDH
Language                                 : English
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. USA Blu-ray (2013)

Text #3
ID                                       : 5
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 32.2 kb/s
Frame rate                               : 0.420 FPS
Count of elements                        : 4320
Stream size                              : 39.5 MiB (0%)
Title                                    : SDH / PGS
Language                                 : English
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. USA Blu-ray (2013)

Text #4
ID                                       : 6
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 24.0 kb/s
Frame rate                               : 0.381 FPS
Count of elements                        : 3914
Stream size                              : 29.3 MiB (0%)
Title                                    : Simplified / PGS
Language                                 : Chinese (Simplified)
Default                                  : No
Forced                                   : No
Source                                   : MegaStar HKG Blu-ray (2013)

Text #5
ID                                       : 7
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 51 min
Bit rate                                 : 45 b/s
Frame rate                               : 0.192 FPS
Count of elements                        : 1968
Stream size                              : 57.5 KiB (0%)
Title                                    : Simplified / Alternate
Language                                 : Chinese (Simplified)
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #6
ID                                       : 8
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 51 min
Bit rate                                 : 41 b/s
Frame rate                               : 0.187 FPS
Count of elements                        : 1925
Stream size                              : 51.6 KiB (0%)
Title                                    : Traditional
Language                                 : Chinese (Traditional)
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #7
ID                                       : 9
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 26.2 kb/s
Frame rate                               : 0.381 FPS
Count of elements                        : 3914
Stream size                              : 32.0 MiB (0%)
Title                                    : Traditional / PGS
Language                                 : Chinese (Traditional)
Default                                  : No
Forced                                   : No
Source                                   : MegaStar HKG Blu-ray (2013)

Text #8
ID                                       : 10
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 51 min
Bit rate                                 : 45 b/s
Frame rate                               : 0.192 FPS
Count of elements                        : 1967
Stream size                              : 57.5 KiB (0%)
Title                                    : Traditional / Alternate
Language                                 : Chinese (Traditional)
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #9
ID                                       : 11
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 26.1 kb/s
Frame rate                               : 0.332 FPS
Count of elements                        : 3410
Stream size                              : 32.0 MiB (0%)
Title                                    : PGS
Language                                 : Czech
Default                                  : No
Forced                                   : No
Source                                   : Magic Box CEE Blu-ray (2013)

Text #10
ID                                       : 12
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 42 min
Bit rate                                 : 53 b/s
Frame rate                               : 0.155 FPS
Count of elements                        : 1511
Stream size                              : 62.9 KiB (0%)
Language                                 : Danish
Default                                  : No
Forced                                   : No
Source                                   : Amazon Prime WEB-DL

Text #11
ID                                       : 13
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 55 b/s
Frame rate                               : 0.193 FPS
Count of elements                        : 1872
Stream size                              : 65.8 KiB (0%)
Title                                    : Alternate / Warner Bros.
Language                                 : Danish
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #12
ID                                       : 14
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 42 min
Bit rate                                 : 48 b/s
Frame rate                               : 0.157 FPS
Count of elements                        : 1530
Stream size                              : 57.3 KiB (0%)
Language                                 : Dutch
Default                                  : No
Forced                                   : No
Source                                   : MUBI WEB-DL

Text #13
ID                                       : 15
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 42 min
Bit rate                                 : 30.3 kb/s
Frame rate                               : 0.313 FPS
Count of elements                        : 3048
Stream size                              : 35.1 MiB (0%)
Title                                    : PGS
Language                                 : Dutch
Default                                  : No
Forced                                   : No
Source                                   : Dutch FilmWorks NLD Blu-ray (2013)

Text #14
ID                                       : 16
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 53 b/s
Frame rate                               : 0.186 FPS
Count of elements                        : 1805
Stream size                              : 63.4 KiB (0%)
Title                                    : Alternate / Warner Bros.
Language                                 : Dutch
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #15
ID                                       : 17
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 42 min
Bit rate                                 : 45 b/s
Frame rate                               : 0.168 FPS
Count of elements                        : 1646
Stream size                              : 54.4 KiB (0%)
Language                                 : Finnish
Default                                  : No
Forced                                   : No
Source                                   : Cineasterna WEB-DL

Text #16
ID                                       : 18
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 42 min
Bit rate                                 : 28.1 kb/s
Frame rate                               : 0.337 FPS
Count of elements                        : 3292
Stream size                              : 32.8 MiB (0%)
Title                                    : PGS
Language                                 : Finnish
Default                                  : No
Forced                                   : No
Source                                   : Star Media NOR Blu-ray (2013)

Text #17
ID                                       : 19
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 54 b/s
Frame rate                               : 0.190 FPS
Count of elements                        : 1846
Stream size                              : 64.9 KiB (0%)
Title                                    : Alternate / Warner Bros.
Language                                 : Finnish
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #18
ID                                       : 20
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 50 b/s
Frame rate                               : 0.205 FPS
Count of elements                        : 1987
Stream size                              : 59.9 KiB (0%)
Language                                 : French
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #19
ID                                       : 21
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 25.7 kb/s
Frame rate                               : 0.410 FPS
Count of elements                        : 3974
Stream size                              : 29.7 MiB (0%)
Title                                    : PGS
Language                                 : French
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. GBR Blu-ray (2013)

Text #20
ID                                       : 22
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 42 min
Bit rate                                 : 29.9 kb/s
Frame rate                               : 0.334 FPS
Count of elements                        : 3246
Stream size                              : 34.7 MiB (0%)
Title                                    : Alternate / Dutch FilmWorks / PGS
Language                                 : French
Default                                  : No
Forced                                   : No
Source                                   : Dutch FilmWorks NLD Blu-ray (2013)

Text #21
ID                                       : 23
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 51 min
Bit rate                                 : 52 b/s
Frame rate                               : 0.181 FPS
Count of elements                        : 1862
Stream size                              : 66.3 KiB (0%)
Title                                    : Alternate / Amazon
Language                                 : French
Default                                  : No
Forced                                   : No
Source                                   : Amazon Prime WEB-DL

Text #22
ID                                       : 24
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 63 b/s
Frame rate                               : 0.197 FPS
Count of elements                        : 1910
Stream size                              : 75.4 KiB (0%)
Language                                 : German
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #23
ID                                       : 25
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 29.4 kb/s
Frame rate                               : 0.358 FPS
Count of elements                        : 3472
Stream size                              : 34.0 MiB (0%)
Title                                    : PGS
Language                                 : German
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. GER Blu-ray (2013)

Text #24
ID                                       : 26
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 97 b/s
Frame rate                               : 0.196 FPS
Count of elements                        : 1905
Stream size                              : 115 KiB (0%)
Language                                 : Greek
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #25
ID                                       : 27
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 44 min
Bit rate                                 : 77 b/s
Frame rate                               : 0.189 FPS
Count of elements                        : 1870
Stream size                              : 93.9 KiB (0%)
Language                                 : Hebrew
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #26
ID                                       : 28
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 31.4 kb/s
Frame rate                               : 0.318 FPS
Count of elements                        : 3268
Stream size                              : 38.4 MiB (0%)
Title                                    : PGS
Language                                 : Hungarian
Default                                  : No
Forced                                   : No
Source                                   : Magic Box CEE Blu-ray (2013)

Text #27
ID                                       : 29
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 64 b/s
Frame rate                               : 0.197 FPS
Count of elements                        : 1909
Stream size                              : 75.9 KiB (0%)
Language                                 : Italian
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #28
ID                                       : 30
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 43 b/s
Frame rate                               : 0.175 FPS
Count of elements                        : 1700
Stream size                              : 52.1 KiB (0%)
Language                                 : Japanese
Default                                  : No
Forced                                   : No
Source                                   : Hulu Japan WEB-DL

Text #29
ID                                       : 31
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 21.9 kb/s
Frame rate                               : 0.362 FPS
Count of elements                        : 3513
Stream size                              : 25.3 MiB (0%)
Title                                    : PGS
Language                                 : Japanese
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. GBR Blu-ray (2013)

Text #30
ID                                       : 32
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 42 min
Bit rate                                 : 51 b/s
Frame rate                               : 0.161 FPS
Count of elements                        : 1571
Stream size                              : 61.3 KiB (0%)
Language                                 : Norwegian
Default                                  : No
Forced                                   : No
Source                                   : Cineasterna WEB-DL

Text #31
ID                                       : 33
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 37.3 kb/s
Frame rate                               : 0.283 FPS
Count of elements                        : 2748
Stream size                              : 43.2 MiB (0%)
Title                                    : PGS
Language                                 : Norwegian
Default                                  : No
Forced                                   : No
Source                                   : Star Media NOR Blu-ray (2013)

Text #32
ID                                       : 34
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 53 b/s
Frame rate                               : 0.195 FPS
Count of elements                        : 1893
Stream size                              : 63.4 KiB (0%)
Title                                    : Alternate / Warner Bros.
Language                                 : Norwegian
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #33
ID                                       : 35
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 43 min
Bit rate                                 : 48 b/s
Frame rate                               : 0.169 FPS
Count of elements                        : 1661
Stream size                              : 57.8 KiB (0%)
Language                                 : Polish
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #34
ID                                       : 36
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 43 min
Bit rate                                 : 29.3 kb/s
Frame rate                               : 0.339 FPS
Count of elements                        : 3321
Stream size                              : 34.2 MiB (0%)
Title                                    : PGS
Language                                 : Polish
Default                                  : No
Forced                                   : No
Source                                   : Magic Box CEE Blu-ray (2013)

Text #35
ID                                       : 37
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 55 b/s
Frame rate                               : 0.191 FPS
Count of elements                        : 1848
Stream size                              : 66.1 KiB (0%)
Title                                    : Brazilian
Language                                 : Portuguese (BR)
Default                                  : No
Forced                                   : No
Source                                   : Amazon Prime WEB-DL

Text #36
ID                                       : 38
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 30.6 kb/s
Frame rate                               : 0.311 FPS
Count of elements                        : 3194
Stream size                              : 37.4 MiB (0%)
Title                                    : Brazilian / PGS
Language                                 : Portuguese (BR)
Default                                  : No
Forced                                   : No
Source                                   : Imagem Filmes BRA Blu-ray (2013)

Text #37
ID                                       : 39
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 59 b/s
Frame rate                               : 0.197 FPS
Count of elements                        : 1908
Stream size                              : 70.1 KiB (0%)
Title                                    : European
Language                                 : Portuguese (PT)
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #38
ID                                       : 40
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 88 b/s
Frame rate                               : 0.185 FPS
Count of elements                        : 1798
Stream size                              : 104 KiB (0%)
Language                                 : Russian
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #39
ID                                       : 41
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 30.5 kb/s
Frame rate                               : 0.371 FPS
Count of elements                        : 3602
Stream size                              : 35.3 MiB (0%)
Title                                    : PGS
Language                                 : Russian
Default                                  : No
Forced                                   : No
Source                                   : New Disc RUS Blu-ray (2013)

Text #40
ID                                       : 42
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 58 b/s
Frame rate                               : 0.217 FPS
Count of elements                        : 2105
Stream size                              : 69.6 KiB (0%)
Title                                    : Latin American
Language                                 : Spanish (Latin America)
Default                                  : No
Forced                                   : No
Source                                   : Amazon Prime WEB-DL

Text #41
ID                                       : 43
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 51 min
Bit rate                                 : 28.9 kb/s
Frame rate                               : 0.375 FPS
Count of elements                        : 3850
Stream size                              : 35.4 MiB (0%)
Title                                    : Latin American / PGS
Language                                 : Spanish (Latin America)
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. USA Blu-ray (2013)

Text #42
ID                                       : 44
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 51 min
Bit rate                                 : 54 b/s
Frame rate                               : 0.199 FPS
Count of elements                        : 2041
Stream size                              : 68.2 KiB (0%)
Title                                    : Castilian
Language                                 : Spanish (ES)
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Text #43
ID                                       : 45
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 41 min
Bit rate                                 : 30.2 kb/s
Frame rate                               : 0.420 FPS
Count of elements                        : 4076
Stream size                              : 34.9 MiB (0%)
Title                                    : Castilian / PGS
Language                                 : Spanish (ES)
Default                                  : No
Forced                                   : No
Source                                   : Warner Bros. GBR Blu-ray (2013)

Text #44
ID                                       : 46
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 42 min
Bit rate                                 : 51 b/s
Frame rate                               : 0.150 FPS
Count of elements                        : 1464
Stream size                              : 60.7 KiB (0%)
Language                                 : Swedish
Default                                  : No
Forced                                   : No
Source                                   : Cineasterna WEB-DL

Text #45
ID                                       : 47
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 2 h 42 min
Bit rate                                 : 36.3 kb/s
Frame rate                               : 0.301 FPS
Count of elements                        : 2928
Stream size                              : 42.1 MiB (0%)
Title                                    : PGS
Language                                 : Swedish
Default                                  : No
Forced                                   : No
Source                                   : Star Media NOR Blu-ray (2013)

Text #46
ID                                       : 48
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 41 min
Bit rate                                 : 60 b/s
Frame rate                               : 0.196 FPS
Count of elements                        : 1905
Stream size                              : 71.6 KiB (0%)
Title                                    : Alternate / Warner Bros.
Language                                 : Swedish
Default                                  : No
Forced                                   : No
Source                                   : iTunes WEB-DL

Menu
00:00:00.000                             : en:Chapter 01
00:14:30.119                             : en:Chapter 02
00:30:07.556                             : en:Chapter 03
00:39:51.973                             : en:Chapter 04
00:52:31.899                             : en:Chapter 05
01:00:21.409                             : en:Chapter 06
01:14:30.591                             : en:Chapter 07
01:28:20.170                             : en:Chapter 08
01:46:29.425                             : en:Chapter 09
01:59:44.636                             : en:Chapter 10
02:10:38.914                             : en:Chapter 11
02:29:53.067                             : en:Chapter 12
02:42:34.911                             : en:End Credits

Reproduction steps

Play movie with subtitles.

What is the current bug behavior?

Subtitle extraction fails

What is the expected correct behavior?

Subtitle extraction does not fail.

Jellyfin Server version

10.11.5

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

1

Environment

- OS:
- Linux Kernel:
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- CPU Model:
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Jellyfin Data Storage & Filesystem:
- Media Storage & Filesystem:
- External Integrations:

Jellyfin logs

N/A

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @jacekowski on GitHub (Dec 28, 2025). ### Description of the bug Subtitle extraction failed, when i ran the ffmpeg comand manually it returned an error [srt @ 0x7f0e95cb6d80] Unsupported subtitles codec: hdmv_pgs_subtitle [out#2/srt @ 0x7f0e95a41000] Could not write header (incorrect codec parameters ?): Invalid argument I suspect the issue might be related to stream numbers being out of order and missing some IDs. The command that jellyfin runs to extract the subtitles: ` "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-i file:"/video/Filmy/Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES/Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES.mkv" -copyts -map 0:2 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/2.srt" -map 0:3 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/3.srt" -map 0:4 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/6.srt" -map 0:5 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/7.srt" -map 0:6 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/9.srt" -map 0:7 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/11.srt" -map 0:8 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/12.srt" -map 0:9 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/13.srt" -map 0:10 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/15.srt" -map 0:11 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/16.srt" -map 0:12 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/18.srt" -map 0:13 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/19.srt" -map 0:14 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/22.srt" -map 0:15 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/23.srt" -map 0:16 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/25.srt" -map 0:17 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/26.srt" -map 0:18 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/28.srt" -map 0:19 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/29.srt" -map 0:20 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/31.srt" -map 0:21 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/33.srt" -map 0:22 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/34.srt" -map 0:23 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/36.srt" -map 0:24 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/38.srt" -map 0:25 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/39.srt" -map 0:26 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/41.srt" -map 0:27 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/43.srt" -map 0:28 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/45.srt" -map 0:29 -an -vn -c:s copy "/config/data/subtitles/32/32462138-d187-32a9-30fa-78f0de63ad24/47.srt"" ` mediainfo: ``` General Unique ID : 197574762317610826003070527607297324324 (0x94A383DD9C742C3FD21231AAE43CB524) Complete name : Cloud.Atlas.2012.2160p.UHD.Blu-ray.Remux.DV.HDR.HEVC.DTS-HD.MA.5.1-CiNEPHiLES.mkv Format : Matroska Format version : Version 4 File size : 78.9 GiB Duration : 2 h 51 min Overall bit rate mode : Variable Overall bit rate : 65.7 Mb/s Frame rate : 23.976 FPS Title : Cloud Atlas (2012) Encoded date : 2025-12-16 23:19:07 UTC Writing application : mkvmerge 96.0 ('It's My Life') 64-bit Writing library : libebml v1.4.5 + libmatroska v1.7.1 IMDB : tt1371111 TMDB : movie/83542 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High HDR format : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 51 min Bit rate : 61.2 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.308 Time code of first frame : 00:00:00:00 Stream size : 73.5 GiB (93%) Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : Display P3 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Maximum Content Light Level : 266 cd/m2 Maximum Frame-Average Light Level : 207 cd/m2 Source : Shout! Factory USA UHD Blu-ray (2025) Audio ID : 2 Format : DTS XLL Format/Info : Digital Theater Systems Commercial name : DTS-HD Master Audio Codec ID : A_DTS Duration : 2 h 51 min Bit rate mode : Variable Bit rate : 3 911 kb/s Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 93.750 FPS (512 SPF) Bit depth : 24 bits Compression mode : Lossless Delay relative to video : 1 ms Stream size : 4.70 GiB (6%) Language : English Default : Yes Forced : No Source : Warner Bros. USA Blu-ray (2013) Text #1 ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 58 b/s Frame rate : 0.198 FPS Count of elements : 1923 Stream size : 68.7 KiB (0%) Language : English Default : No Forced : No Source : Warner Bros. USA Blu-ray (2013) Text #2 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 63 b/s Frame rate : 0.223 FPS Count of elements : 2159 Stream size : 75.2 KiB (0%) Title : SDH Language : English Default : No Forced : No Source : Warner Bros. USA Blu-ray (2013) Text #3 ID : 5 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 32.2 kb/s Frame rate : 0.420 FPS Count of elements : 4320 Stream size : 39.5 MiB (0%) Title : SDH / PGS Language : English Default : No Forced : No Source : Warner Bros. USA Blu-ray (2013) Text #4 ID : 6 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 24.0 kb/s Frame rate : 0.381 FPS Count of elements : 3914 Stream size : 29.3 MiB (0%) Title : Simplified / PGS Language : Chinese (Simplified) Default : No Forced : No Source : MegaStar HKG Blu-ray (2013) Text #5 ID : 7 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 51 min Bit rate : 45 b/s Frame rate : 0.192 FPS Count of elements : 1968 Stream size : 57.5 KiB (0%) Title : Simplified / Alternate Language : Chinese (Simplified) Default : No Forced : No Source : iTunes WEB-DL Text #6 ID : 8 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 51 min Bit rate : 41 b/s Frame rate : 0.187 FPS Count of elements : 1925 Stream size : 51.6 KiB (0%) Title : Traditional Language : Chinese (Traditional) Default : No Forced : No Source : iTunes WEB-DL Text #7 ID : 9 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 26.2 kb/s Frame rate : 0.381 FPS Count of elements : 3914 Stream size : 32.0 MiB (0%) Title : Traditional / PGS Language : Chinese (Traditional) Default : No Forced : No Source : MegaStar HKG Blu-ray (2013) Text #8 ID : 10 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 51 min Bit rate : 45 b/s Frame rate : 0.192 FPS Count of elements : 1967 Stream size : 57.5 KiB (0%) Title : Traditional / Alternate Language : Chinese (Traditional) Default : No Forced : No Source : iTunes WEB-DL Text #9 ID : 11 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 26.1 kb/s Frame rate : 0.332 FPS Count of elements : 3410 Stream size : 32.0 MiB (0%) Title : PGS Language : Czech Default : No Forced : No Source : Magic Box CEE Blu-ray (2013) Text #10 ID : 12 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 42 min Bit rate : 53 b/s Frame rate : 0.155 FPS Count of elements : 1511 Stream size : 62.9 KiB (0%) Language : Danish Default : No Forced : No Source : Amazon Prime WEB-DL Text #11 ID : 13 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 55 b/s Frame rate : 0.193 FPS Count of elements : 1872 Stream size : 65.8 KiB (0%) Title : Alternate / Warner Bros. Language : Danish Default : No Forced : No Source : iTunes WEB-DL Text #12 ID : 14 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 42 min Bit rate : 48 b/s Frame rate : 0.157 FPS Count of elements : 1530 Stream size : 57.3 KiB (0%) Language : Dutch Default : No Forced : No Source : MUBI WEB-DL Text #13 ID : 15 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 42 min Bit rate : 30.3 kb/s Frame rate : 0.313 FPS Count of elements : 3048 Stream size : 35.1 MiB (0%) Title : PGS Language : Dutch Default : No Forced : No Source : Dutch FilmWorks NLD Blu-ray (2013) Text #14 ID : 16 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 53 b/s Frame rate : 0.186 FPS Count of elements : 1805 Stream size : 63.4 KiB (0%) Title : Alternate / Warner Bros. Language : Dutch Default : No Forced : No Source : iTunes WEB-DL Text #15 ID : 17 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 42 min Bit rate : 45 b/s Frame rate : 0.168 FPS Count of elements : 1646 Stream size : 54.4 KiB (0%) Language : Finnish Default : No Forced : No Source : Cineasterna WEB-DL Text #16 ID : 18 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 42 min Bit rate : 28.1 kb/s Frame rate : 0.337 FPS Count of elements : 3292 Stream size : 32.8 MiB (0%) Title : PGS Language : Finnish Default : No Forced : No Source : Star Media NOR Blu-ray (2013) Text #17 ID : 19 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 54 b/s Frame rate : 0.190 FPS Count of elements : 1846 Stream size : 64.9 KiB (0%) Title : Alternate / Warner Bros. Language : Finnish Default : No Forced : No Source : iTunes WEB-DL Text #18 ID : 20 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 50 b/s Frame rate : 0.205 FPS Count of elements : 1987 Stream size : 59.9 KiB (0%) Language : French Default : No Forced : No Source : iTunes WEB-DL Text #19 ID : 21 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 25.7 kb/s Frame rate : 0.410 FPS Count of elements : 3974 Stream size : 29.7 MiB (0%) Title : PGS Language : French Default : No Forced : No Source : Warner Bros. GBR Blu-ray (2013) Text #20 ID : 22 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 42 min Bit rate : 29.9 kb/s Frame rate : 0.334 FPS Count of elements : 3246 Stream size : 34.7 MiB (0%) Title : Alternate / Dutch FilmWorks / PGS Language : French Default : No Forced : No Source : Dutch FilmWorks NLD Blu-ray (2013) Text #21 ID : 23 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 51 min Bit rate : 52 b/s Frame rate : 0.181 FPS Count of elements : 1862 Stream size : 66.3 KiB (0%) Title : Alternate / Amazon Language : French Default : No Forced : No Source : Amazon Prime WEB-DL Text #22 ID : 24 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 63 b/s Frame rate : 0.197 FPS Count of elements : 1910 Stream size : 75.4 KiB (0%) Language : German Default : No Forced : No Source : iTunes WEB-DL Text #23 ID : 25 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 29.4 kb/s Frame rate : 0.358 FPS Count of elements : 3472 Stream size : 34.0 MiB (0%) Title : PGS Language : German Default : No Forced : No Source : Warner Bros. GER Blu-ray (2013) Text #24 ID : 26 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 97 b/s Frame rate : 0.196 FPS Count of elements : 1905 Stream size : 115 KiB (0%) Language : Greek Default : No Forced : No Source : iTunes WEB-DL Text #25 ID : 27 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 44 min Bit rate : 77 b/s Frame rate : 0.189 FPS Count of elements : 1870 Stream size : 93.9 KiB (0%) Language : Hebrew Default : No Forced : No Source : iTunes WEB-DL Text #26 ID : 28 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 31.4 kb/s Frame rate : 0.318 FPS Count of elements : 3268 Stream size : 38.4 MiB (0%) Title : PGS Language : Hungarian Default : No Forced : No Source : Magic Box CEE Blu-ray (2013) Text #27 ID : 29 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 64 b/s Frame rate : 0.197 FPS Count of elements : 1909 Stream size : 75.9 KiB (0%) Language : Italian Default : No Forced : No Source : iTunes WEB-DL Text #28 ID : 30 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 43 b/s Frame rate : 0.175 FPS Count of elements : 1700 Stream size : 52.1 KiB (0%) Language : Japanese Default : No Forced : No Source : Hulu Japan WEB-DL Text #29 ID : 31 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 21.9 kb/s Frame rate : 0.362 FPS Count of elements : 3513 Stream size : 25.3 MiB (0%) Title : PGS Language : Japanese Default : No Forced : No Source : Warner Bros. GBR Blu-ray (2013) Text #30 ID : 32 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 42 min Bit rate : 51 b/s Frame rate : 0.161 FPS Count of elements : 1571 Stream size : 61.3 KiB (0%) Language : Norwegian Default : No Forced : No Source : Cineasterna WEB-DL Text #31 ID : 33 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 37.3 kb/s Frame rate : 0.283 FPS Count of elements : 2748 Stream size : 43.2 MiB (0%) Title : PGS Language : Norwegian Default : No Forced : No Source : Star Media NOR Blu-ray (2013) Text #32 ID : 34 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 53 b/s Frame rate : 0.195 FPS Count of elements : 1893 Stream size : 63.4 KiB (0%) Title : Alternate / Warner Bros. Language : Norwegian Default : No Forced : No Source : iTunes WEB-DL Text #33 ID : 35 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 43 min Bit rate : 48 b/s Frame rate : 0.169 FPS Count of elements : 1661 Stream size : 57.8 KiB (0%) Language : Polish Default : No Forced : No Source : iTunes WEB-DL Text #34 ID : 36 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 43 min Bit rate : 29.3 kb/s Frame rate : 0.339 FPS Count of elements : 3321 Stream size : 34.2 MiB (0%) Title : PGS Language : Polish Default : No Forced : No Source : Magic Box CEE Blu-ray (2013) Text #35 ID : 37 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 55 b/s Frame rate : 0.191 FPS Count of elements : 1848 Stream size : 66.1 KiB (0%) Title : Brazilian Language : Portuguese (BR) Default : No Forced : No Source : Amazon Prime WEB-DL Text #36 ID : 38 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 30.6 kb/s Frame rate : 0.311 FPS Count of elements : 3194 Stream size : 37.4 MiB (0%) Title : Brazilian / PGS Language : Portuguese (BR) Default : No Forced : No Source : Imagem Filmes BRA Blu-ray (2013) Text #37 ID : 39 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 59 b/s Frame rate : 0.197 FPS Count of elements : 1908 Stream size : 70.1 KiB (0%) Title : European Language : Portuguese (PT) Default : No Forced : No Source : iTunes WEB-DL Text #38 ID : 40 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 88 b/s Frame rate : 0.185 FPS Count of elements : 1798 Stream size : 104 KiB (0%) Language : Russian Default : No Forced : No Source : iTunes WEB-DL Text #39 ID : 41 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 30.5 kb/s Frame rate : 0.371 FPS Count of elements : 3602 Stream size : 35.3 MiB (0%) Title : PGS Language : Russian Default : No Forced : No Source : New Disc RUS Blu-ray (2013) Text #40 ID : 42 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 58 b/s Frame rate : 0.217 FPS Count of elements : 2105 Stream size : 69.6 KiB (0%) Title : Latin American Language : Spanish (Latin America) Default : No Forced : No Source : Amazon Prime WEB-DL Text #41 ID : 43 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 51 min Bit rate : 28.9 kb/s Frame rate : 0.375 FPS Count of elements : 3850 Stream size : 35.4 MiB (0%) Title : Latin American / PGS Language : Spanish (Latin America) Default : No Forced : No Source : Warner Bros. USA Blu-ray (2013) Text #42 ID : 44 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 51 min Bit rate : 54 b/s Frame rate : 0.199 FPS Count of elements : 2041 Stream size : 68.2 KiB (0%) Title : Castilian Language : Spanish (ES) Default : No Forced : No Source : iTunes WEB-DL Text #43 ID : 45 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 41 min Bit rate : 30.2 kb/s Frame rate : 0.420 FPS Count of elements : 4076 Stream size : 34.9 MiB (0%) Title : Castilian / PGS Language : Spanish (ES) Default : No Forced : No Source : Warner Bros. GBR Blu-ray (2013) Text #44 ID : 46 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 42 min Bit rate : 51 b/s Frame rate : 0.150 FPS Count of elements : 1464 Stream size : 60.7 KiB (0%) Language : Swedish Default : No Forced : No Source : Cineasterna WEB-DL Text #45 ID : 47 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 42 min Bit rate : 36.3 kb/s Frame rate : 0.301 FPS Count of elements : 2928 Stream size : 42.1 MiB (0%) Title : PGS Language : Swedish Default : No Forced : No Source : Star Media NOR Blu-ray (2013) Text #46 ID : 48 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 41 min Bit rate : 60 b/s Frame rate : 0.196 FPS Count of elements : 1905 Stream size : 71.6 KiB (0%) Title : Alternate / Warner Bros. Language : Swedish Default : No Forced : No Source : iTunes WEB-DL Menu 00:00:00.000 : en:Chapter 01 00:14:30.119 : en:Chapter 02 00:30:07.556 : en:Chapter 03 00:39:51.973 : en:Chapter 04 00:52:31.899 : en:Chapter 05 01:00:21.409 : en:Chapter 06 01:14:30.591 : en:Chapter 07 01:28:20.170 : en:Chapter 08 01:46:29.425 : en:Chapter 09 01:59:44.636 : en:Chapter 10 02:10:38.914 : en:Chapter 11 02:29:53.067 : en:Chapter 12 02:42:34.911 : en:End Credits ``` ### Reproduction steps Play movie with subtitles. ### What is the current _bug_ behavior? Subtitle extraction fails ### What is the expected _correct_ behavior? Subtitle extraction does not fail. ### Jellyfin Server version 10.11.5 ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version 1 ### Environment ```markdown - OS: - Linux Kernel: - Virtualization: - Clients: - Browser: - FFmpeg Version: - Playback Method: - Hardware Acceleration: - CPU Model: - GPU Model: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Jellyfin Data Storage & Filesystem: - Media Storage & Filesystem: - External Integrations: ``` ### Jellyfin logs ```shell N/A ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bug label 2026-02-07 05:31:04 +03:00
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Reference: starred/jellyfin#7955
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