Parental Control not working for TV-14 #7903

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opened 2026-02-07 05:28:59 +03:00 by OVERLORD · 3 comments
Owner

Originally created by @patrickli on GitHub (Dec 12, 2025).

Description of the bug

Jellyfin does not show Shows that are marked as rating TV-14, when a user's maximum allowed parental control is set to 14, R15 or RP16/M. Only when set to equal or higher than R16, TV-14 rated TV shows are displayed.

However such shows will show up in "Recently Added Shows" section on the home page when set to R15 or RP16/M. When clicked on them, will show a never ending loading screen.

Looking at the browser developer tools it is trying to load the show details but the server returns 404.

Image

At the same time, when going to the show list view, these shows will be counted towards the total but never displayed. When filter by rating "TV-14" and interesting situation will appear. The list page will show the correct amount of the shows but display none of them.

Image

Reproduction steps

  1. Create or use an existing user
  2. Set user's parental control to 14, R15 or RP16/M
  3. Make sure there are TV shows with rating TV-14
  4. Go to the Show listing page
  5. Filter by rating TV-14

What is the current bug behavior?

No TV shows with rating TV-14 are listed.

What is the expected correct behavior?

Shows with rating TV-14 should appear in listing and playable.

Jellyfin Server version

10.11.4

Specify commit id

No response

Specify unstable release number

No response

Specify version number

10.11.4

Specify the build version

10.11.4

Environment

- OS: TrueNAS
- Linux Kernel: 6.12.15
- Virtualization: Docker
- Clients: Android
- Browser: Chrome
- FFmpeg Version: Included in docker
- Playback Method: N/A
- Hardware Acceleration: Intel GPU
- CPU Model:
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Jellyfin Data Storage & Filesystem:
- Media Storage & Filesystem:
- External Integrations:

Jellyfin logs

No relevant logs found

FFmpeg logs


Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @patrickli on GitHub (Dec 12, 2025). ### Description of the bug Jellyfin does not show Shows that are marked as rating TV-14, when a user's maximum allowed parental control is set to 14, R15 or RP16/M. Only when set to equal or higher than R16, TV-14 rated TV shows are displayed. However such shows will show up in "Recently Added Shows" section on the home page when set to R15 or RP16/M. When clicked on them, will show a never ending loading screen. Looking at the browser developer tools it is trying to load the show details but the server returns 404. <img width="1198" height="51" alt="Image" src="https://github.com/user-attachments/assets/7926aa7a-c99c-4771-936c-c02c119432d3" /> At the same time, when going to the show list view, these shows will be counted towards the total but never displayed. When filter by rating "TV-14" and interesting situation will appear. The list page will show the correct amount of the shows but display none of them. <img width="1701" height="414" alt="Image" src="https://github.com/user-attachments/assets/ac9775e0-ac58-43b0-8dc6-cfc708354777" /> ### Reproduction steps 1. Create or use an existing user 2. Set user's parental control to 14, R15 or RP16/M 3. Make sure there are TV shows with rating TV-14 4. Go to the Show listing page 5. Filter by rating TV-14 ### What is the current _bug_ behavior? No TV shows with rating TV-14 are listed. ### What is the expected _correct_ behavior? Shows with rating TV-14 should appear in listing and playable. ### Jellyfin Server version 10.11.4 ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number 10.11.4 ### Specify the build version 10.11.4 ### Environment ```markdown - OS: TrueNAS - Linux Kernel: 6.12.15 - Virtualization: Docker - Clients: Android - Browser: Chrome - FFmpeg Version: Included in docker - Playback Method: N/A - Hardware Acceleration: Intel GPU - CPU Model: - GPU Model: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Jellyfin Data Storage & Filesystem: - Media Storage & Filesystem: - External Integrations: ``` ### Jellyfin logs ```shell No relevant logs found ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bug label 2026-02-07 05:28:59 +03:00
Author
Owner

@theguymadmax commented on GitHub (Dec 15, 2025):

This issue should be mostly fixed in 10.11.5. You'll need to select the next highest rating, R15, for TV-14 content to be visible.

You'll be able to view TV-14 with the "14" option in a future bugfix release (10.11.6).

Edited for corrections and clarity.

@theguymadmax commented on GitHub (Dec 15, 2025): This issue should be mostly fixed in 10.11.5. You'll need to select the next highest rating, R15, for TV-14 content to be visible. You'll be able to view TV-14 with the "14" option in a future bugfix release (10.11.6). Edited for corrections and clarity.
Author
Owner

@patrickli commented on GitHub (Dec 15, 2025):

Thanks. Do you mean I need to select R15 for TV-14 to show up? Is this before or after the fix?

As I understand the level you select is the max rating for anything to show up. For example, If I choose 14 as the rating then I should see everything up to and including 14. Is that correct?

@patrickli commented on GitHub (Dec 15, 2025): Thanks. Do you mean I need to select R15 for TV-14 to show up? Is this before or after the fix? As I understand the level you select is the max rating for anything to show up. For example, If I choose 14 as the rating then I should see everything up to and including 14. Is that correct?
Author
Owner

@theguymadmax commented on GitHub (Jan 19, 2026):

Fixed by #15793 & #15786

@theguymadmax commented on GitHub (Jan 19, 2026): Fixed by #15793 & #15786
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Reference: starred/jellyfin#7903