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Transcoding reason missing #7891
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Originally created by @sycorax on GitHub (Dec 9, 2025).
Description of the bug
Transcoding reason is missing from Server dashboard and from Playback Info
Reproduction steps
When I played The Office - A Benihana Christmas on Chrome on a Chrome browser I wanted to check the transcoding reason and couldn't from Server dashboard and from Playback Info. It was missing from the details.
What is the current bug behavior?
Transcoding reason is missing from Server dashboard and from Playback Info
What is the expected correct behavior?
Transcoding reason is shown in Server dashboard and in Playback Info

Normal Reason:
Jellyfin Server version
10.11.4
Specify commit id
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Specify unstable release number
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Specify version number
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Specify the build version
10.11.4
Environment
Jellyfin logs
FFmpeg logs
Client / Browser logs
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Relevant screenshots or videos
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Additional information
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@felix920506 commented on GitHub (Dec 15, 2025):
Can reproduce but might be client issue
@apurohit8 commented on GitHub (Jan 11, 2026):
I'm running server 10.11.5 and it seems this bug has gotten worse there? The web server says it's direct-playing, when it was actually transcoding a video due to video bitrate. (Video was 46Mbps, Roku client was limited to 40Mbps).
I could have sworn I saw a post detailing this issue, but I can't find it now... is there a posted issue for 10.11.5 that I am missing, or maybe I should post one?