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Playback Error Unable to find a valid media source to play. #7634

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opened 2026-02-07 05:16:32 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2026-02-07 05:16:32 +03:00
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Originally created by @Joshikii on GitHub (Oct 29, 2025).

Description of the bug

after upgrading to 10.11.1, the majority of season folders shows empty.

Image

What happens when clicking play on the season folder icon
Image

Reproduction steps

  1. enter jellyfin
  2. click on a series season folder

What is the current bug behavior?

Error appears

What is the expected correct behavior?

Episodes should appear and be playable

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

10.11.1

Specify the build version

10.11.1

Environment

- OS: Ubuntu 24.04.3 LTS
- Linux Kernel: 6.8.0-86-generic
- Virtualization: Docker
- Clients: Browser, Android
- Browser: Edge Version 141.0.3537.99
- FFmpeg Version:
- Playback Method: Direct Play
- Hardware Acceleration: none
- GPU Model: none
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Jellyfin Data Storage:
- Media Storage:
- External Integrations:

Jellyfin logs

[2025-10-29 14:29:21.107 +01:00] [INF] [34] Emby.Server.Implementations.Session.SessionManager: Sending shutdown notifications
[2025-10-29 14:29:21.113 +01:00] [INF] [34] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" closed
[2025-10-29 14:29:21.126 +01:00] [INF] [34] Main: Running query planner optimizations in the database... This might take a while
[2025-10-29 14:29:21.156 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/movies"
[2025-10-29 14:29:21.156 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/tv"
[2025-10-29 14:29:21.157 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/anime movies"
[2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "CoreAppHost"
[2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzArtistProvider"
[2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzAlbumProvider"
[2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "PluginManager"
[2025-10-29 14:29:21.166 +01:00] [INF] [39] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0"
[2025-10-29 14:29:21.169 +01:00] [INF] [39] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "/config/cache"
[2025-10-29 14:29:21.273 +01:00] [INF] [39] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[2025-10-29 14:29:21.283 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Tvdb.Sdk, Version=4.7.10.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Tvdb.Sdk.dll"
[2025-10-29 14:29:21.286 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Jellyfin.Plugin.Tvdb, Version=20.0.0.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Jellyfin.Plugin.Tvdb.dll"
[2025-10-29 14:29:21.288 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions: []
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Filtered interface addresses: ["127.0.0.1", "172.18.0.10"]
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Bind Addresses ["0.0.0.0"]
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Remote IP filter is "Allowlist"
[2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: []
[2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLite connection string: "Data Source=/config/data/data/jellyfin.db;Cache=Default;Pooling=True"
[2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLITE connection pragma command set to: 
"PRAGMA locking_mode=NORMAL;
PRAGMA journal_size_limit=134217728;
PRAGMA synchronous=1;
PRAGMA temp_store=2;
"
[2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Implementations.Locking.NoLockBehavior: The database locking mode has been set to: NoLock.
[2025-10-29 14:29:21.309 +01:00] [INF] [39] Main: Prepare system for possible migrations
[2025-10-29 14:29:21.322 +01:00] [INF] [39] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage CoreInitialisation.
[2025-10-29 14:29:21.349 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TheTVDB" "20.0.0.0"
[2025-10-29 14:29:21.350 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TMDb" "10.11.1.0"
[2025-10-29 14:29:21.350 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "Studio Images" "10.11.1.0"
[2025-10-29 14:29:21.351 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.11.1.0"
[2025-10-29 14:29:21.351 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.11.1.0"
[2025-10-29 14:29:21.352 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.11.1.0"
[2025-10-29 14:29:21.402 +01:00] [INF] [39] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage AppInitialisation.
[2025-10-29 14:29:21.408 +01:00] [INF] [48] Main: Kestrel is listening on "0.0.0.0"
[2025-10-29 14:29:21.622 +01:00] [WRN] [48] Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware: The WebRootPath was not found: "/run/s6-rc:s6-rc-init:PGLLBp/servicedirs/svc-jellyfin/wwwroot". Static files may be unavailable.
[2025-10-29 14:29:21.633 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: Running startup tasks
[2025-10-29 14:29:21.645 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Generate Trickplay Images" set to fire at 2025-10-30 03:00:00.000 +01:00, which is 12:30:38.3543843 from now.
[2025-10-29 14:29:21.646 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Extract Chapter Images" set to fire at 2025-10-30 02:00:00.000 +01:00, which is 11:30:38.3534253 from now.
[2025-10-29 14:29:21.646 +01:00] [INF] [34] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/movies"
[2025-10-29 14:29:21.662 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/anime movies"
[2025-10-29 14:29:21.670 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "7.1.2"
[2025-10-29 14:29:21.697 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "ac4", "dca", "flac", "mp3", "truehd"]
[2025-10-29 14:29:21.719 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
[2025-10-29 14:29:21.746 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available filters: ["bwdif_cuda", "bwdif_opencl", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemapx", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "transpose_cuda", "transpose_opencl", "transpose_vaapi", "transpose_vulkan", "vpp_qsv", "yadif_cuda", "yadif_opencl", "zscale", "alphasrc"]
[2025-10-29 14:29:21.959 +01:00] [INF] [15] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/tv"
[2025-10-29 14:29:22.086 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
[2025-10-29 14:29:24.648 +01:00] [INF] [39] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean Transcode Directory" Completed after 0 minute(s) and 0 seconds
[2025-10-29 14:29:24.829 +01:00] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean up collections and playlists" Completed after 0 minute(s) and 0 seconds
[2025-10-29 14:29:25.566 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg"
[2025-10-29 14:29:25.566 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: ServerId: "0cb743f965164ceb98b540f59a11f720"
[2025-10-29 14:29:25.566 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: Core startup complete
[2025-10-29 14:29:25.566 +01:00] [INF] [48] Main: Startup complete 0:00:04.4045234
[2025-10-29 14:29:26.316 +01:00] [INF] [42] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Update Plugins" Completed after 0 minute(s) and 1 seconds
[2025-10-29 14:29:26.556 +01:00] [INF] [48] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" request
[2025-10-29 14:29:28.362 +01:00] [INF] [48] Emby.Server.Implementations.Session.SessionManager: Sending shutdown notifications
[2025-10-29 14:29:28.363 +01:00] [INF] [42] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" closed
[2025-10-29 14:29:28.366 +01:00] [INF] [28] Main: Running query planner optimizations in the database... This might take a while
[2025-10-29 14:29:28.372 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/movies"
[2025-10-29 14:29:28.373 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/tv"
[2025-10-29 14:29:28.373 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/anime movies"
[2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "CoreAppHost"
[2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzArtistProvider"
[2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzAlbumProvider"
[2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "PluginManager"
[2025-10-29 14:29:28.387 +01:00] [INF] [28] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0"
[2025-10-29 14:29:28.389 +01:00] [INF] [28] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "/config/cache"
[2025-10-29 14:29:28.490 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[2025-10-29 14:29:28.499 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Tvdb.Sdk, Version=4.7.10.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Tvdb.Sdk.dll"
[2025-10-29 14:29:28.503 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Jellyfin.Plugin.Tvdb, Version=20.0.0.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Jellyfin.Plugin.Tvdb.dll"
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions: []
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Filtered interface addresses: ["127.0.0.1", "172.18.0.10"]
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Bind Addresses ["0.0.0.0"]
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Remote IP filter is "Allowlist"
[2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: []
[2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLite connection string: "Data Source=/config/data/data/jellyfin.db;Cache=Default;Pooling=True"
[2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLITE connection pragma command set to: 
"PRAGMA locking_mode=NORMAL;
PRAGMA journal_size_limit=134217728;
PRAGMA synchronous=1;
PRAGMA temp_store=2;
"
[2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Implementations.Locking.NoLockBehavior: The database locking mode has been set to: NoLock.
[2025-10-29 14:29:28.513 +01:00] [INF] [28] Main: Prepare system for possible migrations
[2025-10-29 14:29:28.534 +01:00] [INF] [28] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage CoreInitialisation.
[2025-10-29 14:29:28.540 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TheTVDB" "20.0.0.0"
[2025-10-29 14:29:28.540 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TMDb" "10.11.1.0"
[2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "Studio Images" "10.11.1.0"
[2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.11.1.0"
[2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.11.1.0"
[2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.11.1.0"
[2025-10-29 14:29:28.554 +01:00] [INF] [28] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage AppInitialisation.
[2025-10-29 14:29:28.556 +01:00] [INF] [28] Main: Kestrel is listening on "0.0.0.0"
[2025-10-29 14:29:28.736 +01:00] [WRN] [28] Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware: The WebRootPath was not found: "/run/s6-rc:s6-rc-init:PGLLBp/servicedirs/svc-jellyfin/wwwroot". Static files may be unavailable.
[2025-10-29 14:29:28.742 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Running startup tasks
[2025-10-29 14:29:28.745 +01:00] [INF] [28] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Generate Trickplay Images" set to fire at 2025-10-30 03:00:00.000 +01:00, which is 12:30:31.2542990 from now.
[2025-10-29 14:29:28.746 +01:00] [INF] [28] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Extract Chapter Images" set to fire at 2025-10-30 02:00:00.000 +01:00, which is 11:30:31.2539305 from now.
[2025-10-29 14:29:28.757 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/movies"
[2025-10-29 14:29:28.770 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "7.1.2"
[2025-10-29 14:29:28.771 +01:00] [INF] [42] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/anime movies"
[2025-10-29 14:29:28.794 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "ac4", "dca", "flac", "mp3", "truehd"]
[2025-10-29 14:29:28.820 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
[2025-10-29 14:29:28.845 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available filters: ["bwdif_cuda", "bwdif_opencl", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemapx", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "transpose_cuda", "transpose_opencl", "transpose_vaapi", "transpose_vulkan", "vpp_qsv", "yadif_cuda", "yadif_opencl", "zscale", "alphasrc"]
[2025-10-29 14:29:29.097 +01:00] [INF] [15] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/tv"
[2025-10-29 14:29:29.193 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
[2025-10-29 14:29:31.746 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean Transcode Directory" Completed after 0 minute(s) and 0 seconds
[2025-10-29 14:29:31.839 +01:00] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean up collections and playlists" Completed after 0 minute(s) and 0 seconds
[2025-10-29 14:29:32.882 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg"
[2025-10-29 14:29:32.882 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: ServerId: "0cb743f965164ceb98b540f59a11f720"
[2025-10-29 14:29:32.882 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Core startup complete
[2025-10-29 14:29:32.882 +01:00] [INF] [28] Main: Startup complete 0:00:04.5078475
[2025-10-29 14:29:33.046 +01:00] [INF] [42] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Update Plugins" Completed after 0 minute(s) and 1 seconds
[2025-10-29 14:29:42.692 +01:00] [INF] [15] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" request

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @Joshikii on GitHub (Oct 29, 2025). ### Description of the bug after upgrading to 10.11.1, the majority of season folders shows empty. <img width="1887" height="910" alt="Image" src="https://github.com/user-attachments/assets/70a2b87a-dedb-493d-ae94-1814cdcb7322" /> What happens when clicking play on the season folder icon <img width="1891" height="913" alt="Image" src="https://github.com/user-attachments/assets/329b6339-2205-4cd4-a84f-a571387cc8c6" /> ### Reproduction steps 1. enter jellyfin 2. click on a series season folder ### What is the current _bug_ behavior? Error appears ### What is the expected _correct_ behavior? Episodes should appear and be playable ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number 10.11.1 ### Specify the build version 10.11.1 ### Environment ```markdown - OS: Ubuntu 24.04.3 LTS - Linux Kernel: 6.8.0-86-generic - Virtualization: Docker - Clients: Browser, Android - Browser: Edge Version 141.0.3537.99 - FFmpeg Version: - Playback Method: Direct Play - Hardware Acceleration: none - GPU Model: none - Plugins: - Reverse Proxy: - Base URL: - Networking: - Jellyfin Data Storage: - Media Storage: - External Integrations: ``` ### Jellyfin logs ```shell [2025-10-29 14:29:21.107 +01:00] [INF] [34] Emby.Server.Implementations.Session.SessionManager: Sending shutdown notifications [2025-10-29 14:29:21.113 +01:00] [INF] [34] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" closed [2025-10-29 14:29:21.126 +01:00] [INF] [34] Main: Running query planner optimizations in the database... This might take a while [2025-10-29 14:29:21.156 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/movies" [2025-10-29 14:29:21.156 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/tv" [2025-10-29 14:29:21.157 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/anime movies" [2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "CoreAppHost" [2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzArtistProvider" [2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzAlbumProvider" [2025-10-29 14:29:21.161 +01:00] [INF] [34] Emby.Server.Implementations.ApplicationHost: Disposing "PluginManager" [2025-10-29 14:29:21.166 +01:00] [INF] [39] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0" [2025-10-29 14:29:21.169 +01:00] [INF] [39] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "/config/cache" [2025-10-29 14:29:21.273 +01:00] [INF] [39] Emby.Server.Implementations.ApplicationHost: Loading assemblies [2025-10-29 14:29:21.283 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Tvdb.Sdk, Version=4.7.10.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Tvdb.Sdk.dll" [2025-10-29 14:29:21.286 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Jellyfin.Plugin.Tvdb, Version=20.0.0.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Jellyfin.Plugin.Tvdb.dll" [2025-10-29 14:29:21.288 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"] [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions: [] [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"] [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Filtered interface addresses: ["127.0.0.1", "172.18.0.10"] [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Bind Addresses ["0.0.0.0"] [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Remote IP filter is "Allowlist" [2025-10-29 14:29:21.289 +01:00] [INF] [39] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: [] [2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLite connection string: "Data Source=/config/data/data/jellyfin.db;Cache=Default;Pooling=True" [2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLITE connection pragma command set to: "PRAGMA locking_mode=NORMAL; PRAGMA journal_size_limit=134217728; PRAGMA synchronous=1; PRAGMA temp_store=2; " [2025-10-29 14:29:21.305 +01:00] [INF] [39] Jellyfin.Database.Implementations.Locking.NoLockBehavior: The database locking mode has been set to: NoLock. [2025-10-29 14:29:21.309 +01:00] [INF] [39] Main: Prepare system for possible migrations [2025-10-29 14:29:21.322 +01:00] [INF] [39] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage CoreInitialisation. [2025-10-29 14:29:21.349 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TheTVDB" "20.0.0.0" [2025-10-29 14:29:21.350 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TMDb" "10.11.1.0" [2025-10-29 14:29:21.350 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "Studio Images" "10.11.1.0" [2025-10-29 14:29:21.351 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.11.1.0" [2025-10-29 14:29:21.351 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.11.1.0" [2025-10-29 14:29:21.352 +01:00] [INF] [39] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.11.1.0" [2025-10-29 14:29:21.402 +01:00] [INF] [39] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage AppInitialisation. [2025-10-29 14:29:21.408 +01:00] [INF] [48] Main: Kestrel is listening on "0.0.0.0" [2025-10-29 14:29:21.622 +01:00] [WRN] [48] Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware: The WebRootPath was not found: "/run/s6-rc:s6-rc-init:PGLLBp/servicedirs/svc-jellyfin/wwwroot". Static files may be unavailable. [2025-10-29 14:29:21.633 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: Running startup tasks [2025-10-29 14:29:21.645 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Generate Trickplay Images" set to fire at 2025-10-30 03:00:00.000 +01:00, which is 12:30:38.3543843 from now. [2025-10-29 14:29:21.646 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Extract Chapter Images" set to fire at 2025-10-30 02:00:00.000 +01:00, which is 11:30:38.3534253 from now. [2025-10-29 14:29:21.646 +01:00] [INF] [34] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/movies" [2025-10-29 14:29:21.662 +01:00] [INF] [39] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/anime movies" [2025-10-29 14:29:21.670 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "7.1.2" [2025-10-29 14:29:21.697 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "ac4", "dca", "flac", "mp3", "truehd"] [2025-10-29 14:29:21.719 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"] [2025-10-29 14:29:21.746 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available filters: ["bwdif_cuda", "bwdif_opencl", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemapx", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "transpose_cuda", "transpose_opencl", "transpose_vaapi", "transpose_vulkan", "vpp_qsv", "yadif_cuda", "yadif_opencl", "zscale", "alphasrc"] [2025-10-29 14:29:21.959 +01:00] [INF] [15] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/tv" [2025-10-29 14:29:22.086 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"] [2025-10-29 14:29:24.648 +01:00] [INF] [39] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean Transcode Directory" Completed after 0 minute(s) and 0 seconds [2025-10-29 14:29:24.829 +01:00] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean up collections and playlists" Completed after 0 minute(s) and 0 seconds [2025-10-29 14:29:25.566 +01:00] [INF] [48] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg" [2025-10-29 14:29:25.566 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: ServerId: "0cb743f965164ceb98b540f59a11f720" [2025-10-29 14:29:25.566 +01:00] [INF] [48] Emby.Server.Implementations.ApplicationHost: Core startup complete [2025-10-29 14:29:25.566 +01:00] [INF] [48] Main: Startup complete 0:00:04.4045234 [2025-10-29 14:29:26.316 +01:00] [INF] [42] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Update Plugins" Completed after 0 minute(s) and 1 seconds [2025-10-29 14:29:26.556 +01:00] [INF] [48] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" request [2025-10-29 14:29:28.362 +01:00] [INF] [48] Emby.Server.Implementations.Session.SessionManager: Sending shutdown notifications [2025-10-29 14:29:28.363 +01:00] [INF] [42] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" closed [2025-10-29 14:29:28.366 +01:00] [INF] [28] Main: Running query planner optimizations in the database... This might take a while [2025-10-29 14:29:28.372 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/movies" [2025-10-29 14:29:28.373 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/tv" [2025-10-29 14:29:28.373 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/data/media/anime movies" [2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "CoreAppHost" [2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzArtistProvider" [2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "MusicBrainzAlbumProvider" [2025-10-29 14:29:28.374 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Disposing "PluginManager" [2025-10-29 14:29:28.387 +01:00] [INF] [28] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0" [2025-10-29 14:29:28.389 +01:00] [INF] [28] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "/config/cache" [2025-10-29 14:29:28.490 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Loading assemblies [2025-10-29 14:29:28.499 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Tvdb.Sdk, Version=4.7.10.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Tvdb.Sdk.dll" [2025-10-29 14:29:28.503 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly "Jellyfin.Plugin.Tvdb, Version=20.0.0.0, Culture=neutral, PublicKeyToken=null" from "/config/data/plugins/TheTVDB_20.0.0.0/Jellyfin.Plugin.Tvdb.dll" [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"] [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions: [] [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"] [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Filtered interface addresses: ["127.0.0.1", "172.18.0.10"] [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Bind Addresses ["0.0.0.0"] [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Remote IP filter is "Allowlist" [2025-10-29 14:29:28.504 +01:00] [INF] [28] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: [] [2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLite connection string: "Data Source=/config/data/data/jellyfin.db;Cache=Default;Pooling=True" [2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Providers.Sqlite.SqliteDatabaseProvider: SQLITE connection pragma command set to: "PRAGMA locking_mode=NORMAL; PRAGMA journal_size_limit=134217728; PRAGMA synchronous=1; PRAGMA temp_store=2; " [2025-10-29 14:29:28.510 +01:00] [INF] [28] Jellyfin.Database.Implementations.Locking.NoLockBehavior: The database locking mode has been set to: NoLock. [2025-10-29 14:29:28.513 +01:00] [INF] [28] Main: Prepare system for possible migrations [2025-10-29 14:29:28.534 +01:00] [INF] [28] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage CoreInitialisation. [2025-10-29 14:29:28.540 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TheTVDB" "20.0.0.0" [2025-10-29 14:29:28.540 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "TMDb" "10.11.1.0" [2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "Studio Images" "10.11.1.0" [2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.11.1.0" [2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.11.1.0" [2025-10-29 14:29:28.541 +01:00] [INF] [28] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.11.1.0" [2025-10-29 14:29:28.554 +01:00] [INF] [28] Jellyfin.Server.Migrations.JellyfinMigrationService: There are 0 migrations for stage AppInitialisation. [2025-10-29 14:29:28.556 +01:00] [INF] [28] Main: Kestrel is listening on "0.0.0.0" [2025-10-29 14:29:28.736 +01:00] [WRN] [28] Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware: The WebRootPath was not found: "/run/s6-rc:s6-rc-init:PGLLBp/servicedirs/svc-jellyfin/wwwroot". Static files may be unavailable. [2025-10-29 14:29:28.742 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Running startup tasks [2025-10-29 14:29:28.745 +01:00] [INF] [28] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Generate Trickplay Images" set to fire at 2025-10-30 03:00:00.000 +01:00, which is 12:30:31.2542990 from now. [2025-10-29 14:29:28.746 +01:00] [INF] [28] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Extract Chapter Images" set to fire at 2025-10-30 02:00:00.000 +01:00, which is 11:30:31.2539305 from now. [2025-10-29 14:29:28.757 +01:00] [INF] [48] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/movies" [2025-10-29 14:29:28.770 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "7.1.2" [2025-10-29 14:29:28.771 +01:00] [INF] [42] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/anime movies" [2025-10-29 14:29:28.794 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "ac4", "dca", "flac", "mp3", "truehd"] [2025-10-29 14:29:28.820 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"] [2025-10-29 14:29:28.845 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available filters: ["bwdif_cuda", "bwdif_opencl", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemapx", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "transpose_cuda", "transpose_opencl", "transpose_vaapi", "transpose_vulkan", "vpp_qsv", "yadif_cuda", "yadif_opencl", "zscale", "alphasrc"] [2025-10-29 14:29:29.097 +01:00] [INF] [15] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/data/media/tv" [2025-10-29 14:29:29.193 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"] [2025-10-29 14:29:31.746 +01:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean Transcode Directory" Completed after 0 minute(s) and 0 seconds [2025-10-29 14:29:31.839 +01:00] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Clean up collections and playlists" Completed after 0 minute(s) and 0 seconds [2025-10-29 14:29:32.882 +01:00] [INF] [28] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg" [2025-10-29 14:29:32.882 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: ServerId: "0cb743f965164ceb98b540f59a11f720" [2025-10-29 14:29:32.882 +01:00] [INF] [28] Emby.Server.Implementations.ApplicationHost: Core startup complete [2025-10-29 14:29:32.882 +01:00] [INF] [28] Main: Startup complete 0:00:04.5078475 [2025-10-29 14:29:33.046 +01:00] [INF] [42] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Update Plugins" Completed after 0 minute(s) and 1 seconds [2025-10-29 14:29:42.692 +01:00] [INF] [15] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.228" request ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bug label 2026-02-07 05:16:32 +03:00
OVERLORD commented 2026-02-07 05:16:35 +03:00
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@LainX84 commented on GitHub (Oct 29, 2025):

I have exactly the same problem.
See ticket https://github.com/jellyfin/jellyfin/issues/15290

@LainX84 commented on GitHub (Oct 29, 2025): I have exactly the same problem. See ticket https://github.com/jellyfin/jellyfin/issues/15290
OVERLORD commented 2026-02-07 05:16:36 +03:00
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@krojew commented on GitHub (Oct 29, 2025):

I can confirm this error happening for all mp3.

@krojew commented on GitHub (Oct 29, 2025): I can confirm this error happening for all mp3.
OVERLORD commented 2026-02-07 05:16:37 +03:00
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@dreaded369 commented on GitHub (Oct 31, 2025):

In the browser this is where it happens:

Album archive view - click play button on album cover
Individual album view - click play button for whole album

Working fine:
Clicking individiual track
Right-click -> Play, Play from here

@dreaded369 commented on GitHub (Oct 31, 2025): In the browser this is where it happens: Album archive view - click play button on album cover Individual album view - click play button for whole album Working fine: Clicking individiual track Right-click -> Play, Play from here
OVERLORD commented 2026-02-07 05:16:39 +03:00
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@Asher-Meachum commented on GitHub (Nov 2, 2025):

I am seeing the same behavior as @dreaded369. I am running Jellyfin 10.11.1 in Docker on Debian 13. This occurs when viewing from both Firefox and Brave. See attached video for exact steps.

https://github.com/user-attachments/assets/2b73461d-5115-428d-be4a-d430cd932e79

@Asher-Meachum commented on GitHub (Nov 2, 2025): I am seeing the same behavior as @dreaded369. I am running Jellyfin 10.11.1 in Docker on Debian 13. This occurs when viewing from both Firefox and Brave. See attached video for exact steps. https://github.com/user-attachments/assets/2b73461d-5115-428d-be4a-d430cd932e79
OVERLORD commented 2026-02-07 05:16:40 +03:00
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@gizmomelb commented on GitHub (Nov 5, 2025):

I'm having similar issues with the 'playback error' with tv and movies, but my libraries are populated (though some movies etc. are missing).

@gizmomelb commented on GitHub (Nov 5, 2025): I'm having similar issues with the 'playback error' with tv and movies, but my libraries are populated (though some movies etc. are missing).
OVERLORD commented 2026-02-07 05:16:41 +03:00
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@makakam83 commented on GitHub (Nov 7, 2025):

My issue might be related. When I add a new TV show to the TV shows folder JF adds it automatically but it can't be played until a manual scan is done.

@makakam83 commented on GitHub (Nov 7, 2025): My issue might be related. When I add a new TV show to the TV shows folder JF adds it automatically but it can't be played until a manual scan is done.
OVERLORD commented 2026-02-07 05:16:42 +03:00
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@kaincenteno commented on GitHub (Nov 25, 2025):

same issue here seeng it when trying to play an album. individual songs are okay.

tried the scan library several times and it didn't help

@kaincenteno commented on GitHub (Nov 25, 2025): same issue here seeng it when trying to play an album. individual songs are okay. tried the scan library several times and it didn't help
OVERLORD commented 2026-02-07 05:16:42 +03:00
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@theguymadmax commented on GitHub (Dec 1, 2025):

This issue (for both TV series seasons and albums) was caused by a migration bug from 10.10.x to 10.11.0(2). See here for details: https://github.com/jellyfin/jellyfin/issues/14900#issuecomment-3550640140

You need to scan each of your libraries with the “scan for missing metadata" option.

Closing as a dupe of #14900

@theguymadmax commented on GitHub (Dec 1, 2025): This issue (for both TV series seasons and albums) was caused by a migration bug from 10.10.x to 10.11.0(2). See here for details: https://github.com/jellyfin/jellyfin/issues/14900#issuecomment-3550640140 You need to scan each of your libraries with the “scan for missing metadata" option. Closing as a dupe of #14900
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