starred/jellyfin
1
0
Fork 0
mirror of https://github.com/jellyfin/jellyfin.git synced 2026-05-04 18:09:12 +03:00
Code Issues 822 Packages Projects Releases 10 Wiki Activity

Subtitle extraction fails for bigger files when media library is mounted using rclone. #7219

New Issue
Closed
opened 2026-02-07 04:43:25 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-07 04:43:25 +03:00
Owner
Copy Link

Originally created by @KarkaLT on GitHub (Aug 5, 2025).

Description of the bug

After installing Jellyfin subtitle extract plugin and running the subtitle extract task, some movies fail to extract subtitles. This happens with bigger files (usually 4K remuxes) and when the media library is mounted using rclone.

Reproduction steps

  1. Mount media library using rclone.
  2. Start subtitle extraction task.
  3. Monitor logs for failed subtitle extraction.

What is the current bug behavior?

Movie subtitles fail to be extracted.

What is the expected correct behavior?

Movie subtitles extract successfully.

Jellyfin Server version

10.10.0+

Specify version number

10.10.7

Specify the build version

f4b8aa0ed

Environment

- OS: Mac OS Tahoe 26.0 Beta
- Virtualization: none
- FFmpeg Version: 7.0.2-Jellyfin
- Hardware Acceleration: Apple VideoToolBox
- GPU Model: Apple M1 Pro GPU 16 core
- Plugins: Subtitle Extract
- Jellyfin Data Storage: local SSD
- Media Storage: rclone remote

Jellyfin logs

[2025-08-05 12:44:14.322 +03:00] [INF] [20] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: "/Applications/Jellyfin.app/Contents/MacOS/ffmpeg" "-i file:\"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv\" -copyts -map 0:5 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/19ac693b-e3fe-ebc0-75ac-e92a6d0d8ca5.sup\" -map 0:6 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt\" -map 0:7 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c88572fd-fa63-cf7c-7850-5393a0a679c8.sup\" -map 0:8 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9b71ad65-162e-820f-cbac-4d0b530220b5.srt\" -map 0:9 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a5d7cb92-e50f-7e52-397b-082b930fd56c.srt\" -map 0:10 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c76defb8-ffe5-9549-0e15-bb65b1d7d672.srt\" -map 0:11 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/8/8b5c069d-8dff-31e8-6fc1-5487ab2a39db.srt\" -map 0:12 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/34191626-3cf6-142c-132b-8b9ba08e6889.srt\" -map 0:13 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/b/b02ab152-6328-2226-0ff5-51f35217ea99.srt\" -map 0:14 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e3dbc29c-624f-dcd5-1f83-b1cfe0cae8de.srt\" -map 0:15 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/12e62931-58ce-a602-4c3e-67ba320edca1.srt\" -map 0:16 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/5e2c0388-6119-be94-527a-45c8d02261fa.srt\" -map 0:17 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/490db9e3-6166-5d81-1144-1c17fa3a4039.srt\" -map 0:18 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/dffa14a0-a65c-14d1-1056-f4f78ae04fb0.sup\" -map 0:19 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/51a753ea-8f60-623d-447d-aedd36aa9b33.srt\" -map 0:20 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9f139b15-58f7-607f-c6e8-2445f18e6c4c.srt\" -map 0:21 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a2a77f42-324b-dfbd-d608-80c0a87f289d.srt\" -map 0:22 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/628739c5-0b04-7804-9f78-957bed02f8c8.srt\" -map 0:23 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c614263e-b066-ac09-f227-c7b937d20d42.srt\" -map 0:24 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/77511c65-6106-b863-baa4-26debd638911.srt\" -map 0:25 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e71d7ab6-e6d5-ece6-8d4d-108fd983837f.srt\" -map 0:26 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a34c2f2c-f1d5-6fd1-f9db-1a89da5b8362.srt\" -map 0:27 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c5f05cf6-f572-1812-4ea7-7a510df1717f.srt\" -map 0:28 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/7dca56c4-8134-a83f-10c9-403392e348bf.srt\" -map 0:29 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4c98eee9-205f-26ed-6aa4-442bcd9ada5a.srt\" -map 0:30 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/d3bc208a-6437-f530-7ac3-59bb614ef8f1.srt\" -map 0:31 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/f/faae3cb6-6e20-2362-590c-5600b2881be5.srt\" -map 0:32 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/0/0794111e-997b-2a3d-1101-837487b5e15d.srt\" -map 0:33 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/76b525a2-423b-c3a6-3501-174df4a47e8b.srt\" -map 0:34 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/eea27e63-1fdb-3036-f4ef-835bd357a974.srt\" -map 0:35 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/958ea033-e868-2a1b-1893-090f5bc28d30.srt\" -map 0:36 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2202af38-3630-fd59-810b-b0d3e8efe260.sup\" -map 0:37 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/292c1142-7ec0-e5b6-4b11-cd531a1f8a3b.srt\" -map 0:38 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4bf2c3ad-7692-a143-e535-8218dadc5876.srt\" -map 0:39 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e2115976-770d-190c-ef65-396cf6b18f7e.srt\" -map 0:40 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/6fcec354-44e9-0a41-1ada-ef05193f1a02.sup\" -map 0:41 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/aca44723-d99f-97b6-ee72-c2236c2c53c8.sup\" -map 0:42 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/3b39e9da-7d3a-1b85-8fc8-683d3c60f74c.sup\""
[2025-08-05 13:14:14.418 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/19ac693b-e3fe-ebc0-75ac-e92a6d0d8ca5.sup"
[2025-08-05 13:14:14.420 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c88572fd-fa63-cf7c-7850-5393a0a679c8.sup"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9b71ad65-162e-820f-cbac-4d0b530220b5.srt"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a5d7cb92-e50f-7e52-397b-082b930fd56c.srt"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c76defb8-ffe5-9549-0e15-bb65b1d7d672.srt"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/8/8b5c069d-8dff-31e8-6fc1-5487ab2a39db.srt"
[2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/34191626-3cf6-142c-132b-8b9ba08e6889.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/b/b02ab152-6328-2226-0ff5-51f35217ea99.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e3dbc29c-624f-dcd5-1f83-b1cfe0cae8de.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/12e62931-58ce-a602-4c3e-67ba320edca1.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/5e2c0388-6119-be94-527a-45c8d02261fa.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/490db9e3-6166-5d81-1144-1c17fa3a4039.srt"
[2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/dffa14a0-a65c-14d1-1056-f4f78ae04fb0.sup"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/51a753ea-8f60-623d-447d-aedd36aa9b33.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9f139b15-58f7-607f-c6e8-2445f18e6c4c.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a2a77f42-324b-dfbd-d608-80c0a87f289d.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/628739c5-0b04-7804-9f78-957bed02f8c8.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c614263e-b066-ac09-f227-c7b937d20d42.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/77511c65-6106-b863-baa4-26debd638911.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e71d7ab6-e6d5-ece6-8d4d-108fd983837f.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a34c2f2c-f1d5-6fd1-f9db-1a89da5b8362.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c5f05cf6-f572-1812-4ea7-7a510df1717f.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/7dca56c4-8134-a83f-10c9-403392e348bf.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4c98eee9-205f-26ed-6aa4-442bcd9ada5a.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/d3bc208a-6437-f530-7ac3-59bb614ef8f1.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/f/faae3cb6-6e20-2362-590c-5600b2881be5.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/0/0794111e-997b-2a3d-1101-837487b5e15d.srt"
[2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/76b525a2-423b-c3a6-3501-174df4a47e8b.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/eea27e63-1fdb-3036-f4ef-835bd357a974.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/958ea033-e868-2a1b-1893-090f5bc28d30.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2202af38-3630-fd59-810b-b0d3e8efe260.sup"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/292c1142-7ec0-e5b6-4b11-cd531a1f8a3b.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4bf2c3ad-7692-a143-e535-8218dadc5876.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e2115976-770d-190c-ef65-396cf6b18f7e.srt"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/6fcec354-44e9-0a41-1ada-ef05193f1a02.sup"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/aca44723-d99f-97b6-ee72-c2236c2c53c8.sup"
[2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/3b39e9da-7d3a-1b85-8fc8-683d3c60f74c.sup"
[2025-08-05 13:14:14.425 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Unable to get streams for File:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv"
MediaBrowser.Common.FfmpegException: ffmpeg subtitle extraction failed for file:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv"
   at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitlesInternal(MediaSourceInfo mediaSource, List`1 subtitleStreams, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitles(MediaSourceInfo mediaSource, CancellationToken cancellationToken)
[2025-08-05 13:14:14.670 +03:00] [WRN] [7] Jellyfin.Plugin.SubtitleExtract.Tools.SubtitlesExtractor: Unable to extract subtitle File:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv"
System.IO.FileNotFoundException: Could not find file '/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt'.
File name: '/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt'
   at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirError)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, UnixFileMode openPermissions, Int64& fileLength, UnixFileMode& filePermissions, Boolean failForSymlink, Boolean& wasSymlink, Func`4 createOpenException)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, Nullable`1 unixCreateMode)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at MediaBrowser.Model.IO.AsyncFile.OpenRead(String path)
   at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitleStream(SubtitleInfo fileInfo, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitleStream(MediaSourceInfo mediaSource, MediaStream subtitleStream, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.MediaBrowser.Controller.MediaEncoding.ISubtitleEncoder.GetSubtitles(BaseItem item, String mediaSourceId, Int32 subtitleStreamIndex, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken)
   at Jellyfin.Plugin.SubtitleExtract.Tools.SubtitlesExtractor.Run(BaseItem video, CancellationToken cancellationToken)

FFmpeg logs

No logs generated.

Additional information

I think that this problem arises because of a time out in the extraction process. When I run the same command that the Jellyfin logs generate, the process completes without a problem, and the subtitles are extracted correctly.
6d4efe6523/MediaBrowser.MediaEncoding/Subtitles/SubtitleEncoder.cs (L683)
After looking at the code, I've noticed this line that has a 30-min timeout for the started ffmpeg process. This probably is the reason for extraction failure.

Originally created by @KarkaLT on GitHub (Aug 5, 2025). ### Description of the bug After installing Jellyfin subtitle extract plugin and running the subtitle extract task, some movies fail to extract subtitles. This happens with bigger files (usually 4K remuxes) and when the media library is mounted using rclone. ### Reproduction steps 1. Mount media library using rclone. 2. Start subtitle extraction task. 3. Monitor logs for failed subtitle extraction. ### What is the current _bug_ behavior? Movie subtitles fail to be extracted. ### What is the expected _correct_ behavior? Movie subtitles extract successfully. ### Jellyfin Server version 10.10.0+ ### Specify version number 10.10.7 ### Specify the build version f4b8aa0ed ### Environment ```markdown - OS: Mac OS Tahoe 26.0 Beta - Virtualization: none - FFmpeg Version: 7.0.2-Jellyfin - Hardware Acceleration: Apple VideoToolBox - GPU Model: Apple M1 Pro GPU 16 core - Plugins: Subtitle Extract - Jellyfin Data Storage: local SSD - Media Storage: rclone remote ``` ### Jellyfin logs ```shell [2025-08-05 12:44:14.322 +03:00] [INF] [20] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: "/Applications/Jellyfin.app/Contents/MacOS/ffmpeg" "-i file:\"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv\" -copyts -map 0:5 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/19ac693b-e3fe-ebc0-75ac-e92a6d0d8ca5.sup\" -map 0:6 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt\" -map 0:7 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c88572fd-fa63-cf7c-7850-5393a0a679c8.sup\" -map 0:8 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9b71ad65-162e-820f-cbac-4d0b530220b5.srt\" -map 0:9 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a5d7cb92-e50f-7e52-397b-082b930fd56c.srt\" -map 0:10 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c76defb8-ffe5-9549-0e15-bb65b1d7d672.srt\" -map 0:11 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/8/8b5c069d-8dff-31e8-6fc1-5487ab2a39db.srt\" -map 0:12 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/34191626-3cf6-142c-132b-8b9ba08e6889.srt\" -map 0:13 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/b/b02ab152-6328-2226-0ff5-51f35217ea99.srt\" -map 0:14 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e3dbc29c-624f-dcd5-1f83-b1cfe0cae8de.srt\" -map 0:15 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/12e62931-58ce-a602-4c3e-67ba320edca1.srt\" -map 0:16 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/5e2c0388-6119-be94-527a-45c8d02261fa.srt\" -map 0:17 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/490db9e3-6166-5d81-1144-1c17fa3a4039.srt\" -map 0:18 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/dffa14a0-a65c-14d1-1056-f4f78ae04fb0.sup\" -map 0:19 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/51a753ea-8f60-623d-447d-aedd36aa9b33.srt\" -map 0:20 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9f139b15-58f7-607f-c6e8-2445f18e6c4c.srt\" -map 0:21 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a2a77f42-324b-dfbd-d608-80c0a87f289d.srt\" -map 0:22 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/628739c5-0b04-7804-9f78-957bed02f8c8.srt\" -map 0:23 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c614263e-b066-ac09-f227-c7b937d20d42.srt\" -map 0:24 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/77511c65-6106-b863-baa4-26debd638911.srt\" -map 0:25 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e71d7ab6-e6d5-ece6-8d4d-108fd983837f.srt\" -map 0:26 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a34c2f2c-f1d5-6fd1-f9db-1a89da5b8362.srt\" -map 0:27 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c5f05cf6-f572-1812-4ea7-7a510df1717f.srt\" -map 0:28 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/7dca56c4-8134-a83f-10c9-403392e348bf.srt\" -map 0:29 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4c98eee9-205f-26ed-6aa4-442bcd9ada5a.srt\" -map 0:30 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/d3bc208a-6437-f530-7ac3-59bb614ef8f1.srt\" -map 0:31 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/f/faae3cb6-6e20-2362-590c-5600b2881be5.srt\" -map 0:32 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/0/0794111e-997b-2a3d-1101-837487b5e15d.srt\" -map 0:33 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/76b525a2-423b-c3a6-3501-174df4a47e8b.srt\" -map 0:34 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/eea27e63-1fdb-3036-f4ef-835bd357a974.srt\" -map 0:35 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/958ea033-e868-2a1b-1893-090f5bc28d30.srt\" -map 0:36 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2202af38-3630-fd59-810b-b0d3e8efe260.sup\" -map 0:37 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/292c1142-7ec0-e5b6-4b11-cd531a1f8a3b.srt\" -map 0:38 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4bf2c3ad-7692-a143-e535-8218dadc5876.srt\" -map 0:39 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e2115976-770d-190c-ef65-396cf6b18f7e.srt\" -map 0:40 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/6fcec354-44e9-0a41-1ada-ef05193f1a02.sup\" -map 0:41 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/aca44723-d99f-97b6-ee72-c2236c2c53c8.sup\" -map 0:42 -an -vn -c:s copy \"/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/3b39e9da-7d3a-1b85-8fc8-683d3c60f74c.sup\"" [2025-08-05 13:14:14.418 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/19ac693b-e3fe-ebc0-75ac-e92a6d0d8ca5.sup" [2025-08-05 13:14:14.420 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c88572fd-fa63-cf7c-7850-5393a0a679c8.sup" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9b71ad65-162e-820f-cbac-4d0b530220b5.srt" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a5d7cb92-e50f-7e52-397b-082b930fd56c.srt" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c76defb8-ffe5-9549-0e15-bb65b1d7d672.srt" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/8/8b5c069d-8dff-31e8-6fc1-5487ab2a39db.srt" [2025-08-05 13:14:14.421 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/34191626-3cf6-142c-132b-8b9ba08e6889.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/b/b02ab152-6328-2226-0ff5-51f35217ea99.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e3dbc29c-624f-dcd5-1f83-b1cfe0cae8de.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/1/12e62931-58ce-a602-4c3e-67ba320edca1.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/5e2c0388-6119-be94-527a-45c8d02261fa.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/490db9e3-6166-5d81-1144-1c17fa3a4039.srt" [2025-08-05 13:14:14.422 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/dffa14a0-a65c-14d1-1056-f4f78ae04fb0.sup" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/5/51a753ea-8f60-623d-447d-aedd36aa9b33.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/9f139b15-58f7-607f-c6e8-2445f18e6c4c.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a2a77f42-324b-dfbd-d608-80c0a87f289d.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/628739c5-0b04-7804-9f78-957bed02f8c8.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c614263e-b066-ac09-f227-c7b937d20d42.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/77511c65-6106-b863-baa4-26debd638911.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e71d7ab6-e6d5-ece6-8d4d-108fd983837f.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/a34c2f2c-f1d5-6fd1-f9db-1a89da5b8362.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/c/c5f05cf6-f572-1812-4ea7-7a510df1717f.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/7dca56c4-8134-a83f-10c9-403392e348bf.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4c98eee9-205f-26ed-6aa4-442bcd9ada5a.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/d/d3bc208a-6437-f530-7ac3-59bb614ef8f1.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/f/faae3cb6-6e20-2362-590c-5600b2881be5.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/0/0794111e-997b-2a3d-1101-837487b5e15d.srt" [2025-08-05 13:14:14.423 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/7/76b525a2-423b-c3a6-3501-174df4a47e8b.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/eea27e63-1fdb-3036-f4ef-835bd357a974.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/9/958ea033-e868-2a1b-1893-090f5bc28d30.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2202af38-3630-fd59-810b-b0d3e8efe260.sup" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/292c1142-7ec0-e5b6-4b11-cd531a1f8a3b.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/4/4bf2c3ad-7692-a143-e535-8218dadc5876.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/e/e2115976-770d-190c-ef65-396cf6b18f7e.srt" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/6/6fcec354-44e9-0a41-1ada-ef05193f1a02.sup" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/a/aca44723-d99f-97b6-ee72-c2236c2c53c8.sup" [2025-08-05 13:14:14.424 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Deleting extracted subtitle due to failure: "/Users/karolis/Library/Application Support/jellyfin/data/subtitles/3/3b39e9da-7d3a-1b85-8fc8-683d3c60f74c.sup" [2025-08-05 13:14:14.425 +03:00] [WRN] [7] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: Unable to get streams for File:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv" MediaBrowser.Common.FfmpegException: ffmpeg subtitle extraction failed for file:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv" at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitlesInternal(MediaSourceInfo mediaSource, List`1 subtitleStreams, CancellationToken cancellationToken) at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.ExtractAllExtractableSubtitles(MediaSourceInfo mediaSource, CancellationToken cancellationToken) [2025-08-05 13:14:14.670 +03:00] [WRN] [7] Jellyfin.Plugin.SubtitleExtract.Tools.SubtitlesExtractor: Unable to extract subtitle File:"/Users/karolis/Media/Media/Movies/Captain America Brave New World (2025) [imdbid-tt14513804]/Captain America Brave New World (2025) [imdbid-tt14513804] - [Hybrid][Remux-2160p][DV HDR10Plus][TrueHD Atmos 7.1][HEVC]-FraMeSToR.mkv" System.IO.FileNotFoundException: Could not find file '/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt'. File name: '/Users/karolis/Library/Application Support/jellyfin/data/subtitles/2/2649ee13-5a2f-a2fd-24f3-197c5d8a2f8e.srt' at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirError) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, UnixFileMode openPermissions, Int64& fileLength, UnixFileMode& filePermissions, Boolean failForSymlink, Boolean& wasSymlink, Func`4 createOpenException) at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, Nullable`1 unixCreateMode) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize) at MediaBrowser.Model.IO.AsyncFile.OpenRead(String path) at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitleStream(SubtitleInfo fileInfo, CancellationToken cancellationToken) at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitleStream(MediaSourceInfo mediaSource, MediaStream subtitleStream, CancellationToken cancellationToken) at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.MediaBrowser.Controller.MediaEncoding.ISubtitleEncoder.GetSubtitles(BaseItem item, String mediaSourceId, Int32 subtitleStreamIndex, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken) at Jellyfin.Plugin.SubtitleExtract.Tools.SubtitlesExtractor.Run(BaseItem video, CancellationToken cancellationToken) ``` ### FFmpeg logs ```shell No logs generated. ``` ### Additional information I think that this problem arises because of a time out in the extraction process. When I run the same command that the Jellyfin logs generate, the process completes without a problem, and the subtitles are extracted correctly. https://github.com/jellyfin/jellyfin/blob/6d4efe6523d925398d64a889321f8cdc21eea915/MediaBrowser.MediaEncoding/Subtitles/SubtitleEncoder.cs#L683 After looking at the code, I've noticed this line that has a 30-min timeout for the started ffmpeg process. This probably is the reason for extraction failure.
OVERLORD added the bug label 2026-02-07 04:43:25 +03:00
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
EFjellyfin.db
area:database
awaiting-feedback
backend
blocked
breaking change: web api
bug
build
ci
confirmed
discussion needed
dotnet future
downstream
duplicate
enhancement
feature
future
github-actions
good first issue
hdr
help wanted
invalid
investigation
librarydb
live-tv
lyrics
media playback
music
needs testing
nuget
performance
platform
pull-request
Mirrored from GitHub Pull Request
 question
regression
release critical
requires-web
roadmap
security
security
stale
support
syncplay
ui & ux
upstream
wontfix
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: starred/jellyfin#7219
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?