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HEVC Playback fails Web (Firefox) and Android App #7120

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opened 2026-02-07 04:36:03 +03:00 by OVERLORD · 11 comments
OVERLORD commented 2026-02-07 04:36:03 +03:00
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Originally created by @adamzvolanek on GitHub (Jun 26, 2025).

Description of the bug

After upgrading to JellyFin server 10.10.7, playback no longer works for various HEVC files across the Android app, web via Firefox, and Roku players.

Reproduction steps

  1. Sign into Jellyfin
  2. Select media of (similar) type:

Video
Title: 1080p HEVC SDR
Codec: HEVC
AVC: No
Profile: Main 10
Level: 150
Resolution: 1920x1080
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 23.976025
Bitrate: 5508 kbps
Bit depth: 10 bit
Video range: SDR
Video range type: SDR
Color space: bt709
Color transfer: bt709
Color primaries: bt709
Pixel format: yuv420p10le
Ref frames: 1

  1. Press play.

What is the current bug behavior?

Playback Error
Playback failed due to a fatal player error.

What is the expected correct behavior?

Playback should occur.

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

10.10.7

Specify the build version

10.10.7

Environment

- OS: Unraid
- Linux Kernel: version 6.12.24-Unraid
- Virtualization: Docker
- Clients: Browser, Android, Roku
- Browser: Firefox 139.0.4
- FFmpeg Version: ffmpeg version 7.1.1
- Playback Method: Transcode
- Hardware Acceleration: NVENC
- GPU Model: GTX-1660
- Plugins: AudioDb, MusicBrainz, OMDb, Playback Reporting, Session Cleaner, Streamyfin, Studio Images, TMDb, Webhook
- Reverse Proxy: Nginx
- Base URL: none.
- Networking: Bridge.
- Jellyfin Data Storage: SSD
- Media Storage: HDD
- External Integrations: Jellyseerr

Jellyfin logs

[22:21:30] [INF] [26] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[22:21:30] [INF] [26] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True
[22:21:30] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[22:21:30] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "e293088db7016f9374f9e1c94c861a3a-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/e293088db7016f9374f9e1c94c861a3a%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/e293088db7016f9374f9e1c94c861a3a.m3u8"
[22:21:30] [ERR] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187
[22:21:30] [ERR] [44] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4.
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187
   at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding)
   at lambda_method1625(Closure, Object)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.Events.PlaybackStartEvent: PlaybackStartEvent received.
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.NotificationHelper: Attempting to send 1 notifications to admins
[22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.NotificationHelper: No admins found
[22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTIxLjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTIxLjB8MTcwNTM3MzQ2NDM2NQ11-336590753db44d6488189fbe6061e05d-0dd05e5ffa03a43ca7b8d709496183a7
[22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : 06/25/2025 22:21:30
[22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
[22:21:30] [INF] [48] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
[22:21:30] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[22:21:30] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True
[22:21:30] [INF] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/e293088db7016f9374f9e1c94c861a3a.m3u8
[22:21:30] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[22:21:30] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "67e3fda61c1dfa99e1054f6da4a11735-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735.m3u8"
[22:21:31] [ERR] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187
[22:21:31] [ERR] [48] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4.
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187
   at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding)
   at lambda_method1625(Closure, Object)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[22:21:31] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[22:21:31] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True
[22:21:31] [INF] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735.m3u8
[22:21:31] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[22:21:31] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "406c4ded1deb8889285045e17e565119-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/406c4ded1deb8889285045e17e565119%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/406c4ded1deb8889285045e17e565119.m3u8"
[22:21:31] [ERR] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187
[22:21:31] [ERR] [48] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4.
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187
   at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding)
   at lambda_method1625(Closure, Object)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[22:21:31] [INF] [15] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/406c4ded1deb8889285045e17e565119.m3u8
[22:21:32] [INF] [34] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Jellyfin Web 10.10.7 playing Interpreter Rendezvous. Stopped at 0 ms
[22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTIxLjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTIxLjB8MTcwNTM3MzQ2NDM2NQ11-336590753db44d6488189fbe6061e05d-0dd05e5ffa03a43ca7b8d709496183a7
[22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : 06/25/2025 22:21:32
[22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop but TrackedPlaybackInfo not found! not storing activity in DB
[22:21:36] [INF] [36] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Deleted Notifier Completed after 0 minute(s) and 0 seconds
[22:21:36] [INF] [36] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier Completed after 0 minute(s) and 0 seconds

FFmpeg logs

{"Protocol":0,"Id":"0dd05e5ffa03a43ca7b8d709496183a7","Path":"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":989478906,"Name":"Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p","IsRemote":false,"ETag":"479ae99d003e5d0899d44f9898000f1a","RunTimeTicks":14369780000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":5508665,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":false},{"Codec":"truehd","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - TRUEHD - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":2089377,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"truehd","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Japanese - TRUEHD - Stereo","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":739420,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"PGSSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Signs / Songs","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Signs / Songs - English - Default - PGSSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"PGSSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Dialogue","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Dialogue - English - PGSSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":4,"FileName":"Abac.TTF","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":5,"FileName":"Arial rounded mt bold.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":6,"FileName":"ArnoPro-Bold.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"ArnoPro-Italic.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":8,"FileName":"ArnoPro-Regular.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":9,"FileName":"domfortresscasual.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":10,"FileName":"GandhiSans-Bold.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":11,"FileName":"GandhiSans-BoldItalic.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":12,"FileName":"Old_Newspaper_Font.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":13,"FileName":"Unisketch-light_limited.ttf","MimeType":"font/ttf","DeliveryUrl":null}],"Formats":[],"Bitrate":8337462,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "5a103262202b756932817b65fda4a20d-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/5a103262202b756932817b65fda4a20d%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/5a103262202b756932817b65fda4a20d.m3u8"


ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
  built with gcc 13 (Ubuntu 13.3.0-6ubuntu2~24.04)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59. 39.100 / 59. 39.100
  libavcodec     61. 19.101 / 61. 19.101
  libavformat    61.  7.100 / 61.  7.100
  libavdevice    61.  3.100 / 61.  3.100
  libavfilter    10.  4.100 / 10.  4.100
  libswscale      8.  3.100 /  8.  3.100
  libswresample   5.  3.100 /  5.  3.100
  libpostproc    58.  3.100 / 58.  3.100
[AVHWDeviceContext @ 0x55c6295b3bc0] cu->cuInit(0) failed -> CUDA_ERROR_NOT_INITIALIZED: initialization error
Device creation failed: -542398533.
Failed to set value 'cuda=cu:0' for option 'init_hw_device': Generic error in an external library
Error parsing global options: Generic error in an external library

Client / Browser logs

No response

Relevant screenshots or videos

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Additional information

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Originally created by @adamzvolanek on GitHub (Jun 26, 2025). ### Description of the bug After upgrading to JellyFin server 10.10.7, playback no longer works for various HEVC files across the Android app, web via Firefox, and Roku players. ### Reproduction steps 1. Sign into Jellyfin 2. Select media of (similar) type: Video Title: 1080p HEVC SDR Codec: HEVC AVC: No Profile: Main 10 Level: 150 Resolution: 1920x1080 Aspect ratio: 16:9 Anamorphic: No Interlaced: No Framerate: 23.976025 Bitrate: 5508 kbps Bit depth: 10 bit Video range: SDR Video range type: SDR Color space: bt709 Color transfer: bt709 Color primaries: bt709 Pixel format: yuv420p10le Ref frames: 1 3. Press play. ### What is the current _bug_ behavior? Playback Error Playback failed due to a fatal player error. ### What is the expected _correct_ behavior? Playback should occur. ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number 10.10.7 ### Specify the build version 10.10.7 ### Environment ```markdown - OS: Unraid - Linux Kernel: version 6.12.24-Unraid - Virtualization: Docker - Clients: Browser, Android, Roku - Browser: Firefox 139.0.4 - FFmpeg Version: ffmpeg version 7.1.1 - Playback Method: Transcode - Hardware Acceleration: NVENC - GPU Model: GTX-1660 - Plugins: AudioDb, MusicBrainz, OMDb, Playback Reporting, Session Cleaner, Streamyfin, Studio Images, TMDb, Webhook - Reverse Proxy: Nginx - Base URL: none. - Networking: Bridge. - Jellyfin Data Storage: SSD - Media Storage: HDD - External Integrations: Jellyseerr ``` ### Jellyfin logs ```shell [22:21:30] [INF] [26] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [22:21:30] [INF] [26] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True [22:21:30] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [22:21:30] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "e293088db7016f9374f9e1c94c861a3a-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/e293088db7016f9374f9e1c94c861a3a%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/e293088db7016f9374f9e1c94c861a3a.m3u8" [22:21:30] [ERR] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187 [22:21:30] [ERR] [44] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4. MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187 at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory) at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId) at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding) at lambda_method1625(Closure, Object) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager) at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager) at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager) at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext) at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager) at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context) [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.Events.PlaybackStartEvent: PlaybackStartEvent received. [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.LocalizationHelper: Current Server UI Culture: en-US [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.NotificationHelper: Attempting to send 1 notifications to admins [22:21:30] [INF] [48] Jellyfin.Plugin.Streamyfin.PushNotifications.NotificationHelper: No admins found [22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTIxLjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTIxLjB8MTcwNTM3MzQ2NDM2NQ11-336590753db44d6488189fbe6061e05d-0dd05e5ffa03a43ca7b8d709496183a7 [22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : 06/25/2025 22:21:30 [22:21:30] [INF] [26] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task [22:21:30] [INF] [48] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered [22:21:30] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [22:21:30] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True [22:21:30] [INF] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/e293088db7016f9374f9e1c94c861a3a.m3u8 [22:21:30] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [22:21:30] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "67e3fda61c1dfa99e1054f6da4a11735-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735.m3u8" [22:21:31] [ERR] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187 [22:21:31] [ERR] [48] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4. MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187 at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory) at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId) at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding) at lambda_method1625(Closure, Object) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager) at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager) at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager) at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext) at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager) at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context) [22:21:31] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Adam. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [22:21:31] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: RemoteClientBitrateLimit: 90000000, RemoteIP: <MY_IP>, IsInLocalNetwork: True [22:21:31] [INF] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/67e3fda61c1dfa99e1054f6da4a11735.m3u8 [22:21:31] [INF] [44] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [22:21:31] [INF] [44] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "406c4ded1deb8889285045e17e565119-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/406c4ded1deb8889285045e17e565119%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/406c4ded1deb8889285045e17e565119.m3u8" [22:21:31] [ERR] [48] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 187 [22:21:31] [ERR] [48] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/0dd05e5f-fa03-a43c-a7b8-d709496183a7/hls1/main/-1.mp4. MediaBrowser.Common.FfmpegException: FFmpeg exited with code 187 at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory) at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId) at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding) at lambda_method1625(Closure, Object) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager) at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager) at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager) at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext) at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager) at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context) [22:21:31] [INF] [15] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) /config/data/transcodes/406c4ded1deb8889285045e17e565119.m3u8 [22:21:32] [INF] [34] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Jellyfin Web 10.10.7 playing Interpreter Rendezvous. Stopped at 0 ms [22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTIxLjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTIxLjB8MTcwNTM3MzQ2NDM2NQ11-336590753db44d6488189fbe6061e05d-0dd05e5ffa03a43ca7b8d709496183a7 [22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : 06/25/2025 22:21:32 [22:21:32] [INF] [15] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop but TrackedPlaybackInfo not found! not storing activity in DB [22:21:36] [INF] [36] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Deleted Notifier Completed after 0 minute(s) and 0 seconds [22:21:36] [INF] [36] Emby.Server.Implementations.ScheduledTasks.TaskManager: Webhook Item Added Notifier Completed after 0 minute(s) and 0 seconds ``` ### FFmpeg logs ```shell {"Protocol":0,"Id":"0dd05e5ffa03a43ca7b8d709496183a7","Path":"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":989478906,"Name":"Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p","IsRemote":false,"ETag":"479ae99d003e5d0899d44f9898000f1a","RunTimeTicks":14369780000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":5508665,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":false},{"Codec":"truehd","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - TRUEHD - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":2089377,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"truehd","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Japanese - TRUEHD - Stereo","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":739420,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"PGSSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Signs / Songs","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Signs / Songs - English - Default - PGSSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"PGSSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Dialogue","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Dialogue - English - PGSSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":4,"FileName":"Abac.TTF","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":5,"FileName":"Arial rounded mt bold.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":6,"FileName":"ArnoPro-Bold.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"ArnoPro-Italic.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":8,"FileName":"ArnoPro-Regular.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":9,"FileName":"domfortresscasual.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":10,"FileName":"GandhiSans-Bold.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":11,"FileName":"GandhiSans-BoldItalic.otf","MimeType":"font/otf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":12,"FileName":"Old_Newspaper_Font.ttf","MimeType":"font/ttf","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":13,"FileName":"Unisketch-light_limited.ttf","MimeType":"font/ttf","DeliveryUrl":null}],"Formats":[],"Bitrate":8337462,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false} /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/media/tv/Steins;Gate (2011)/Season 1/Steins;Gate - S01E04 - Interpreter Rendezvous Bluray-1080p.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 9181108 -maxrate 9181108 -bufsize 18362216 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "5a103262202b756932817b65fda4a20d-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/5a103262202b756932817b65fda4a20d%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/5a103262202b756932817b65fda4a20d.m3u8" ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers built with gcc 13 (Ubuntu 13.3.0-6ubuntu2~24.04) configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc libavutil 59. 39.100 / 59. 39.100 libavcodec 61. 19.101 / 61. 19.101 libavformat 61. 7.100 / 61. 7.100 libavdevice 61. 3.100 / 61. 3.100 libavfilter 10. 4.100 / 10. 4.100 libswscale 8. 3.100 / 8. 3.100 libswresample 5. 3.100 / 5. 3.100 libpostproc 58. 3.100 / 58. 3.100 [AVHWDeviceContext @ 0x55c6295b3bc0] cu->cuInit(0) failed -> CUDA_ERROR_NOT_INITIALIZED: initialization error Device creation failed: -542398533. Failed to set value 'cuda=cu:0' for option 'init_hw_device': Generic error in an external library Error parsing global options: Generic error in an external library ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bugsupport labels 2026-02-07 04:36:03 +03:00
OVERLORD commented 2026-02-07 04:36:06 +03:00
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@felix920506 commented on GitHub (Jun 26, 2025):

Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact

@felix920506 commented on GitHub (Jun 26, 2025): Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact
OVERLORD commented 2026-02-07 04:36:08 +03:00
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@mschumacher69 commented on GitHub (Jun 26, 2025):

HEVC in MKV container is not supported in Chrome, it's only supported in other containers when hardware acceleration is enabled and supported by your GPU.
Check here for more info:
https://jellyfin.org/docs/general/clients/codec-support/

@mschumacher69 commented on GitHub (Jun 26, 2025): HEVC in MKV container is not supported in Chrome, it's only supported in other containers when hardware acceleration is enabled and supported by your GPU. Check here for more info: https://jellyfin.org/docs/general/clients/codec-support/
OVERLORD commented 2026-02-07 04:36:11 +03:00
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@adamzvolanek commented on GitHub (Jun 26, 2025):

HEVC in MKV container is not supported in Chrome, it's only supported in other containers when hardware acceleration is enabled and supported by your GPU.
Check here for more info:
https://jellyfin.org/docs/general/clients/codec-support/

I'm not using Chrome as part of my testing, plus this worked in previous Jellyfin versions, if not the version previous.

@adamzvolanek commented on GitHub (Jun 26, 2025): > HEVC in MKV container is not supported in Chrome, it's only supported in other containers when hardware acceleration is enabled and supported by your GPU. > Check here for more info: > https://jellyfin.org/docs/general/clients/codec-support/ I'm not using Chrome as part of my testing, plus this worked in previous Jellyfin versions, if not the version previous.
OVERLORD commented 2026-02-07 04:36:13 +03:00
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@mschumacher69 commented on GitHub (Jun 26, 2025):

Check the link that I sent about codec support. Neither Firefox nor Android currently support x265 (HEVC).

On Roku, HEVC decoding is only supported on 4K devices.

@mschumacher69 commented on GitHub (Jun 26, 2025): Check the link that I sent about codec support. Neither Firefox nor Android currently support x265 (HEVC). On Roku, HEVC decoding is only supported on 4K devices.
OVERLORD commented 2026-02-07 04:36:16 +03:00
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@adamzvolanek commented on GitHub (Jun 26, 2025):

Check the link that I sent about codec support. Neither Firefox nor Android currently support x265 (HEVC).

On Roku, HEVC decoding is only supported on 4K devices.

If that were true, why can I play this video on my android app right now?

Video
Title: Title.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.5.1-FGT - 4K - HDR
Codec: HEVC
AVC: No
Profile: Main 10
Level: 153
Resolution: 3840x2160
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 23.976025
Bitrate: 76898 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: HDR10
Color space: bt2020nc
Color transfer: smpte2084
Color primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1

@adamzvolanek commented on GitHub (Jun 26, 2025): > Check the link that I sent about codec support. Neither Firefox nor Android currently support x265 (HEVC). > > On Roku, HEVC decoding is only supported on 4K devices. If that were true, why can I play this video on my android app right now? Video Title: Title.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.5.1-FGT - 4K - HDR Codec: HEVC AVC: No Profile: Main 10 Level: 153 Resolution: 3840x2160 Aspect ratio: 16:9 Anamorphic: No Interlaced: No Framerate: 23.976025 Bitrate: 76898 kbps Bit depth: 10 bit Video range: HDR Video range type: HDR10 Color space: bt2020nc Color transfer: smpte2084 Color primaries: bt2020 Pixel format: yuv420p10le Ref frames: 1
OVERLORD commented 2026-02-07 04:36:17 +03:00
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@gnattu commented on GitHub (Jun 26, 2025):

You don't have a correct hardware acceleration config on your server.

@gnattu commented on GitHub (Jun 26, 2025): You don't have a correct hardware acceleration config on your server.
OVERLORD commented 2026-02-07 04:36:18 +03:00
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@adamzvolanek commented on GitHub (Jun 26, 2025):

You don't have a correct hardware acceleration config on your server.

I'll fully admit, those last two boxes are new... Are those my culprits?

Screenshot_20250626-055734.png

EDIT: They are not. after checking the boxes and restarting Jellyfin server, playback worked on Android. However upon closing and reopening the Jellyfin app, I returned back to my playback error.

https://github.com/jellyfin/jellyfin/issues/13978 related?

@adamzvolanek commented on GitHub (Jun 26, 2025): > You don't have a correct hardware acceleration config on your server. I'll fully admit, those last two boxes are new... Are those my culprits? ![Screenshot_20250626-055734.png](https://github.com/user-attachments/assets/e4f54fbb-c8f6-4a4c-b04f-6c19f5fbb34c) EDIT: They are not. after checking the boxes and restarting Jellyfin server, playback worked on Android. However upon closing and reopening the Jellyfin app, I returned back to my playback error. https://github.com/jellyfin/jellyfin/issues/13978 related?
OVERLORD commented 2026-02-07 04:36:19 +03:00
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@mschumacher69 commented on GitHub (Jun 26, 2025):

If that were true, why can I play this video on my android app right now?

Because they are being transcoded. So your issue is that some HEVC files are failing to transcode when direct play is not supported on the client.

@mschumacher69 commented on GitHub (Jun 26, 2025): > If that were true, why can I play this video on my android app right now? Because they are being transcoded. So your issue is that some HEVC files are failing to transcode when direct play is not supported on the client.
OVERLORD commented 2026-02-07 04:36:20 +03:00
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@adamzvolanek commented on GitHub (Jun 26, 2025):

If that were true, why can I play this video on my android app right now?

Because they are being transcoded. So your issue is that some HEVC files are failing to transcode when direct play is not supported on the client.

And it's failing to transcode due to the .mkv container the video is in? (In addition to the client not supporting .mkv)?

I guess I would expect a transcode to occur for any compatibility issues, is this not the case? If not compatible transcode?

@adamzvolanek commented on GitHub (Jun 26, 2025): > > If that were true, why can I play this video on my android app right now? > > Because they are being transcoded. So your issue is that some HEVC files are failing to transcode when direct play is not supported on the client. > And it's failing to transcode due to the .mkv container the video is in? (In addition to the client not supporting .mkv)? I guess I would expect a transcode to occur for any compatibility issues, is this not the case? If not compatible transcode?
OVERLORD commented 2026-02-07 04:36:21 +03:00
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@felix920506 commented on GitHub (Jun 26, 2025):

Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact

@felix920506 commented on GitHub (Jun 26, 2025): Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact
OVERLORD commented 2026-02-07 04:36:21 +03:00
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@mschumacher69 commented on GitHub (Jun 26, 2025):

And it's failing to transcode due to the .mkv container the video is in? (In addition to the client not supporting .mkv)?

I guess I would expect a transcode to occur for any compatibility issues, is this not the case? If not compatible transcode?

Yes if not compatible, it should always transcode, not sure why it isn't.

Anyway, head to the forum to troubleshoot further as advised earlier.

@mschumacher69 commented on GitHub (Jun 26, 2025): > And it's failing to transcode due to the .mkv container the video is in? (In addition to the client not supporting .mkv)? > > I guess I would expect a transcode to occur for any compatibility issues, is this not the case? If not compatible transcode? Yes if not compatible, it should always transcode, not sure why it isn't. Anyway, head to the forum to troubleshoot further as advised earlier.
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