Unable to retrieve the Portraits of Guest Star and Staff properly #7118

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OVERLORD · 2026-02-07T04:35:50+03:00

OVERLORD commented

2026-02-07 04:35:50 +03:00

Originally created by @HMSRenown on GitHub (Jun 23, 2025).

Description of the bug

When I use plugins like tmdb Plugin or Metashark to obtain actor metadata, I can normally retrieve the Portrait of regular cast members, but I am unable to get the Portrait of Guest Stars. However, when I click on the actor's Portrait to enter the actor's profile page, the Portrait is retrieved normally.
In addition to Guest Stars, if an actor did not appear in the entire show but only appears in a specific episode,This issue can also be reproduced.

Reproduction steps

Finding a TV Series with Guest Star. Here I use "Romance of the Three Kingdoms（三国演义）" as an example, we see that the actor Cao Li（曹力）'s profile picture does not exist.

2.Click the Profile of 曹力，and we see his portrait.

3.Back to the Page of Episode, we can see the portrait of 曹力

What is the current bug behavior?

The portrait isn't be displayed

What is the expected correct behavior?

Able to obtain a normal portrait

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.10.7

Environment

- OS:
- Linux Kernel:
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Jellyfin Data Storage:
- Media Storage:
- External Integrations:

Jellyfin logs

- OS:Windows 10
 - Linux Kernel: none
 - Virtualization: KVM
 - Clients: Browser
 - Browser: Firefox 126
 - ffmpeg version 6.0.1-Jellyfin
 - Playback: Direct Play, Transcode
 - Hardware Acceleration: NVENC
 - GPU Model: NVIDIA RTX 4060Ti
 - Installed Plugins: TMDB, TVDB, OMDB, WEBh, Metashark
 - Reverse Proxy: Nginx
 - Base URL: 
 - Networking: 
 - Storage:

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @HMSRenown on GitHub (Jun 23, 2025). ### Description of the bug When I use plugins like tmdb Plugin or Metashark to obtain actor metadata, I can normally retrieve the Portrait of regular cast members, but I am unable to get the Portrait of Guest Stars. However, when I click on the actor's Portrait to enter the actor's profile page, the Portrait is retrieved normally. In addition to Guest Stars, if an actor did not appear in the entire show but only appears in a specific episode,This issue can also be reproduced. ### Reproduction steps 1. Finding a TV Series with Guest Star. Here I use "Romance of the Three Kingdoms（三国演义）" as an example, we see that the actor Cao Li（曹力）'s profile picture does not exist. ![Image](https://github.com/user-attachments/assets/a786f418-5565-49a8-8b89-34f5c6f70079) 2.Click the Profile of 曹力，and we see his portrait. ![Image](https://github.com/user-attachments/assets/acddad78-a0e4-40d4-b863-6ca86fcc3fae) 3.Back to the Page of Episode, we can see the portrait of 曹力 ![Image](https://github.com/user-attachments/assets/f52d7b7c-1c4a-420b-9471-04c6e9a60878) ### What is the current _bug_ behavior? The portrait isn't be displayed ### What is the expected _correct_ behavior? Able to obtain a normal portrait ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version 10.10.7 ### Environment ```markdown - OS: - Linux Kernel: - Virtualization: - Clients: - Browser: - FFmpeg Version: - Playback Method: - Hardware Acceleration: - GPU Model: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Jellyfin Data Storage: - Media Storage: - External Integrations: ``` ### Jellyfin logs ```shell - OS:Windows 10 - Linux Kernel: none - Virtualization: KVM - Clients: Browser - Browser: Firefox 126 - ffmpeg version 6.0.1-Jellyfin - Playback: Direct Play, Transcode - Hardware Acceleration: NVENC - GPU Model: NVIDIA RTX 4060Ti - Installed Plugins: TMDB, TVDB, OMDB, WEBh, Metashark - Reverse Proxy: Nginx - Base URL: - Networking: - Storage: ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_

OVERLORD added the bug label 2026-02-07 04:35:50 +03:00

OVERLORD closed this issue

2026-02-07 04:35:51 +03:00

OVERLORD commented

2026-02-07 04:35:54 +03:00

@sic6SaNdMaN commented on GitHub (Nov 25, 2025):

Is this really fixed?
I still have this issue, no change at all, with server version 10.11.3.
Always reproducible in Chrome and the Android App.

@sic6SaNdMaN commented on GitHub (Nov 25, 2025): Is this really fixed? I still have this issue, no change at all, with server version 10.11.3. Always reproducible in Chrome and the Android App.

OVERLORD referenced this issue

2026-02-07 06:35:31 +03:00

[PR #7118] [MERGED] Add null check for audio stream #11276

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Branches Tags

master

release-10.11.z

renovate/skiasharp-monorepo

JPVenson-patch-1

renovate/morestachio-5.x

release-10.9.z

openapi-cache

release-10.10.z

explicit-load

explicit-load-v2

feature/entity-framework

only-count-folder-item

fix/ci-workflow-refactor

release-10.8.z

release-10.7.z

EraYaN-add-management-interface

release-10.6.z

release-10.5.z

release-10.4.z

release-10.3.z

release-10.2.z

release-10.1.0

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Reference: starred/jellyfin#7118