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Code Issues 822 Packages Projects Releases 10 Wiki Activity

Issue with embedded posters #6569

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opened 2026-02-07 03:50:21 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-07 03:50:21 +03:00
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Originally created by @Sc00tz on GitHub (Dec 12, 2024).

This issue respects the following points:

  • This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
  • This issue is not already reported on GitHub (I've searched it).
  • I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

When doing a scan of a library, I get inconsistent results for the embedded posters.

All the movies were edited with the same program to add the poster images (Subler) and they're all the same size (made with the same template).

I'm not sure why some work, and some don't, and the one's that don't work, updates don't seem to help

Reproduction steps

Add video file with embedded poster art to Jellyfin, kick off a scan.

What is the current bug behavior?

Inconsistent poster files.

What is the expected correct behavior?

All video files use the embedded poster file.

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

2024120205

Environment

Using official Docker image

Jellyfin logs

Nothing stands out in logs

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

Image

Additional information

No response

Originally created by @Sc00tz on GitHub (Dec 12, 2024). ### This issue respects the following points: - [x] This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/). - [x] This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. - [x] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. - [x] I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct). - [x] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one. ### Description of the bug When doing a scan of a library, I get inconsistent results for the embedded posters. All the movies were edited with the same program to add the poster images (Subler) and they're all the same size (made with the same template). I'm not sure why some work, and some don't, and the one's that don't work, updates don't seem to help ### Reproduction steps Add video file with embedded poster art to Jellyfin, kick off a scan. ### What is the current _bug_ behavior? Inconsistent poster files. ### What is the expected _correct_ behavior? All video files use the embedded poster file. ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version 2024120205 ### Environment ```markdown Using official Docker image ``` ### Jellyfin logs ```shell Nothing stands out in logs ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos <img width="1026" alt="Image" src="https://github.com/user-attachments/assets/64873819-55e6-4941-b13b-53f95dbea45d" /> ### Additional information _No response_
OVERLORD added the bugstale labels 2026-02-07 03:50:21 +03:00
OVERLORD commented 2026-02-07 03:50:25 +03:00
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@felix920506 commented on GitHub (Dec 12, 2024):

What is the settings of image fetchers for the library?

@felix920506 commented on GitHub (Dec 12, 2024): What is the settings of image fetchers for the library?
OVERLORD commented 2026-02-07 03:50:26 +03:00
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@Sc00tz commented on GitHub (Dec 12, 2024):

What is the settings of image fetchers for the library?

I have it set to only use embedded.

@Sc00tz commented on GitHub (Dec 12, 2024): > What is the settings of image fetchers for the library? I have it set to only use embedded.
OVERLORD commented 2026-02-07 03:50:28 +03:00
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@DA-iNFAMOUS-DRE commented on GitHub (Jan 12, 2025):

I've also been having this issue. I tried so many things to fix it, but no luck. All my movies have embedded posters, yet it only scans some and either puts a random poster or no poster at all. Refreshing metadata to delete and replace just puts the same random image or nothing. It's very inconsistent as it scans and shows the correct posters embedded for some

@DA-iNFAMOUS-DRE commented on GitHub (Jan 12, 2025): I've also been having this issue. I tried so many things to fix it, but no luck. All my movies have embedded posters, yet it only scans some and either puts a random poster or no poster at all. Refreshing metadata to delete and replace just puts the same random image or nothing. It's very inconsistent as it scans and shows the correct posters embedded for some
OVERLORD commented 2026-02-07 03:50:30 +03:00
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@jellyfin-bot commented on GitHub (May 13, 2025):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (May 13, 2025): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
OVERLORD commented 2026-02-07 03:50:32 +03:00
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@jellyfin-bot commented on GitHub (Jun 3, 2025):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Jun 3, 2025): This issue was closed due to inactivity.
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