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Jellyfin can't fill metadata from TMDB #6554
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Originally created by @Tetrax-10 on GitHub (Dec 7, 2024).
This issue respects the following points:
Description of the bug
When I add movie to my library folder it used to auto fill up metadata and images from TMDB. But for past few days it doesn't work so I tried the
identifytool to manually search for the movie and select it. I can see many movies in the search page (so the API is working fine) when I click that nothing happens. It again didn't fill any metadata or images.Identify tool's search is working
Reproduction steps
What is the current bug behavior?
Add a movie to the library folder and if you scan/refresh your library you will end up with a empty item like this:
What is the expected correct behavior?
All the metadata and images should be added automatically.
Jellyfin Server version
10.10.0+
Specify commit id
No response
Specify unstable release number
No response
Specify version number
10.10.3
Specify the build version
10.10.3
Environment
Jellyfin logs
FFmpeg logs
Client / Browser logs
No response
Relevant screenshots or videos
Additional information
I don't have any file inside my movie folder except a mkv file.
eg: My movies/Love (2015)/Love (2015).mkv
I first reported it on discord but no response: https://discord.com/channels/772232779534172171/773650260903591946/1314698343191937045
Full log: https://justpaste.it/gww0p
@sjorge commented on GitHub (Dec 7, 2024):
It's a tmdb issue https://www.themoviedb.org/talk/675427102a0e9c79f19b8d0e
It should be fixed and just need to wait a few hours for bad cache results to expire.
@Tetrax-10 commented on GitHub (Dec 8, 2024):
Oh thanks, you can close this issue if not needed.