starred/jellyfin
1
0
Fork 0
mirror of https://github.com/jellyfin/jellyfin.git synced 2026-05-04 18:09:12 +03:00
Code Issues 822 Packages Projects Releases 10 Wiki Activity

Transcoding issues after upgrading Jellyfin to 10.10.1 #6444

New Issue
Closed
opened 2026-02-07 03:39:05 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-07 03:39:05 +03:00
Owner
Copy Link

Originally created by @namankanakiya on GitHub (Nov 9, 2024).

This issue respects the following points:

  • This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
  • This issue is not already reported on GitHub (I've searched it).
  • I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

After upgrading to version 10.10.1, I've been running into transcoding issues. Any time the server needs to transcode (as is usually the case when there are files with subtitles), the video has artifacts, doubled subtitles, sometimes freezes (while the audio continues to play), is out of sync, sometimes repeats the audio

Reproduction steps

Play any video that causes transcoding

What is the current bug behavior?

Video has artifacts, doubled subtitles, sometimes freezes (while the audio continues to play), is out of sync, sometimes repeats the audio

What is the expected correct behavior?

Plays smoothly

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.10.1

Environment

- OS: Ubuntu 24.04.1
- Linux Kernel: 6.8.0-48-generic
- Virtualization: Proxmox
- Clients: All clients (web, Android TV, iOS)
- Browser: Chrome
- FFmpeg Version: 7.0.2-Jellyfin
- Playback Method: Transcode
- Hardware Acceleration: tried with both none and with Intel QSV
- GPU Model: UHD 730
- Plugins: None other than install default
- Reverse Proxy: none
- Base URL: none
- Networking: N/A
- Storage: SMB share (TrueNAS)

Jellyfin logs

[2024-11-08 20:04:42.379 -05:00] [INF] User policy for "(user)". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-08 20:04:42.778 -05:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-11-08 20:04:42.780 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts  -i file:\"/mnt/data/media/tv/3 Body Problem (2024) [tvdbid-411959]/Season 01/3 Body Problem (2024) - S01E01 - Countdown [WEBDL-2160p][DV HDR10][EAC3 Atmos 5.1][h265]-HHWEB.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"371c693201e2c727a69d276d2b1cf6eb-1.mp4\" -start_number 0 -hls_segment_filename \"/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8\""
[2024-11-08 20:04:44.170 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-i file:\"/mnt/data/media/tv/3 Body Problem (2024) [tvdbid-411959]/Season 01/3 Body Problem (2024) - S01E01 - Countdown [WEBDL-2160p][DV HDR10][EAC3 Atmos 5.1][h265]-HHWEB.mkv\" -copyts -map 0:3 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/3/3c0ead19-c2fd-253f-f0f8-fb94f5f2a24e.srt\" -map 0:4 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/2/2c1a259d-71e5-5dc9-3910-980972a7be10.srt\" -map 0:5 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/873ed3f0-1b10-66e4-035d-d77a002ecb4a.srt\" -map 0:6 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/5cce7fca-c27d-9d79-4bb9-8b943bfc9fb6.srt\" -map 0:7 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/9/977d994c-dcba-3ba7-07cf-722e6bc788d8.srt\" -map 0:8 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d0844e0f-4603-d5d7-7f61-7e07ada8cafa.srt\" -map 0:9 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/0/00c1b9bc-c689-4f02-0b41-84f896c51ade.srt\" -map 0:10 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/6/6895fb2b-c4ef-7d27-704f-22301a22b7c3.srt\" -map 0:11 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/8b7e199d-973e-cdcb-ff67-cea0c89ccd17.srt\" -map 0:12 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/b/b2fc371d-4ed7-01f2-e58e-282856d4e342.srt\" -map 0:13 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/53b1336e-a158-805c-50e2-c04c7eacc37d.srt\" -map 0:14 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/3/39cee074-eb89-8aa2-b6fb-055bef320ca9.srt\" -map 0:15 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f78f9571-eb1a-ba30-d7c9-599ebb57e209.srt\" -map 0:16 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d4c9251f-8f43-da5c-fd72-d4a358f516ac.srt\" -map 0:17 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/7/7891781b-5916-4993-8f98-aff4847562ee.srt\" -map 0:18 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/a483eabf-0266-0bf6-2e8e-5657da52a530.srt\" -map 0:19 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/0/0bb42cbc-00b6-4e59-d601-4f9e99d193e6.srt\" -map 0:20 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/6/68c2a79e-adc2-e9ce-d837-b96cc9dbcbc3.srt\" -map 0:21 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/db7831bf-7266-450c-6777-f5f4b0e4a45c.srt\" -map 0:22 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/80e43b72-afc4-7a46-21e6-d736e059e3af.srt\" -map 0:23 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d164205b-8d96-4bc4-cac0-1d7f6277015a.srt\" -map 0:24 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/ad9ac1c7-f903-24cd-6d6e-1dccb1c3776c.srt\" -map 0:25 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f5c42156-1c08-b442-e6f6-0a3eb4147851.srt\" -map 0:26 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d25fb1dd-b49f-9f42-2cf1-f9b4204de2db.srt\" -map 0:27 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/4/4184f33a-5c48-d434-9d50-3ee5674e315e.srt\" -map 0:28 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f6e77295-0d6f-dc39-c47b-03d282416d80.srt\" -map 0:29 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/1/16630b77-b7fb-6a12-07cf-545432311a54.srt\" -map 0:30 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/543a2726-cf92-722f-6351-590963bda8ae.srt\" -map 0:31 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/80a815d8-fc7f-56a3-723b-a54527296152.srt\" -map 0:32 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f2373ca7-fc55-ebfc-b63c-40ac6ce847bd.srt\" -map 0:33 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/9/942ab57e-2bc8-dcdb-b4e4-18e3c17f50b2.srt\" -map 0:34 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/e/e62b21c8-fd13-c7ca-dd18-ba09cb3f43e2.srt\" -map 0:35 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/b/bebab278-1ee3-44a6-f09f-81e4ad9aaf57.srt\" -map 0:36 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d21653be-cfbf-4280-3893-91d53e2fb6da.srt\" -map 0:37 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/dce69716-927c-a626-6abf-b8ea967c67ac.srt\" -map 0:38 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/a51952a6-28fc-ee3e-4396-f18de163b12c.srt\""
[2024-11-08 20:05:00.043 -05:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2024-11-08 20:05:00.043 -05:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
[2024-11-08 20:05:00.044 -05:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged.
[2024-11-08 20:05:18.186 -05:00] [WRN] WS "192.168.51.1" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-11-08 20:05:18.194 -05:00] [INF] WS "192.168.51.1" closed
[2024-11-08 20:05:18.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:19.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:20.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:21.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:22.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:23.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:24.228 -05:00] [ERR] Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found.
   at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
   at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-11-08 20:05:36.289 -05:00] [INF] WS "192.168.51.1" request
[2024-11-08 20:05:48.874 -05:00] [INF] Stopping ffmpeg process with q command for "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8"
[2024-11-08 20:05:53.874 -05:00] [INF] Killing FFmpeg process for "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8"
[2024-11-08 20:05:53.874 -05:00] [INF] Deleting partial stream file(s) "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8"
[2024-11-08 20:05:53.876 -05:00] [ERR] FFmpeg exited with code 137
[2024-11-08 20:05:55.392 -05:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.10.1" playing "Countdown". Stopped at "64491" ms

FFmpeg logs

attached

Client / Browser logs

No response

Relevant screenshots or videos

Image

Additional information

ffmpegLog.txt

Originally created by @namankanakiya on GitHub (Nov 9, 2024). ### This issue respects the following points: - [x] This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/). - [x] This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. - [x] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. - [x] I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct). - [x] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one. ### Description of the bug After upgrading to version 10.10.1, I've been running into transcoding issues. Any time the server needs to transcode (as is usually the case when there are files with subtitles), the video has artifacts, doubled subtitles, sometimes freezes (while the audio continues to play), is out of sync, sometimes repeats the audio ### Reproduction steps Play any video that causes transcoding ### What is the current _bug_ behavior? Video has artifacts, doubled subtitles, sometimes freezes (while the audio continues to play), is out of sync, sometimes repeats the audio ### What is the expected _correct_ behavior? Plays smoothly ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version 10.10.1 ### Environment ```markdown - OS: Ubuntu 24.04.1 - Linux Kernel: 6.8.0-48-generic - Virtualization: Proxmox - Clients: All clients (web, Android TV, iOS) - Browser: Chrome - FFmpeg Version: 7.0.2-Jellyfin - Playback Method: Transcode - Hardware Acceleration: tried with both none and with Intel QSV - GPU Model: UHD 730 - Plugins: None other than install default - Reverse Proxy: none - Base URL: none - Networking: N/A - Storage: SMB share (TrueNAS) ``` ### Jellyfin logs ```shell [2024-11-08 20:04:42.379 -05:00] [INF] User policy for "(user)". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [2024-11-08 20:04:42.778 -05:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [2024-11-08 20:04:42.780 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -i file:\"/mnt/data/media/tv/3 Body Problem (2024) [tvdbid-411959]/Season 01/3 Body Problem (2024) - S01E01 - Countdown [WEBDL-2160p][DV HDR10][EAC3 Atmos 5.1][h265]-HHWEB.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename \"371c693201e2c727a69d276d2b1cf6eb-1.mp4\" -start_number 0 -hls_segment_filename \"/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8\"" [2024-11-08 20:04:44.170 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-i file:\"/mnt/data/media/tv/3 Body Problem (2024) [tvdbid-411959]/Season 01/3 Body Problem (2024) - S01E01 - Countdown [WEBDL-2160p][DV HDR10][EAC3 Atmos 5.1][h265]-HHWEB.mkv\" -copyts -map 0:3 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/3/3c0ead19-c2fd-253f-f0f8-fb94f5f2a24e.srt\" -map 0:4 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/2/2c1a259d-71e5-5dc9-3910-980972a7be10.srt\" -map 0:5 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/873ed3f0-1b10-66e4-035d-d77a002ecb4a.srt\" -map 0:6 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/5cce7fca-c27d-9d79-4bb9-8b943bfc9fb6.srt\" -map 0:7 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/9/977d994c-dcba-3ba7-07cf-722e6bc788d8.srt\" -map 0:8 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d0844e0f-4603-d5d7-7f61-7e07ada8cafa.srt\" -map 0:9 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/0/00c1b9bc-c689-4f02-0b41-84f896c51ade.srt\" -map 0:10 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/6/6895fb2b-c4ef-7d27-704f-22301a22b7c3.srt\" -map 0:11 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/8b7e199d-973e-cdcb-ff67-cea0c89ccd17.srt\" -map 0:12 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/b/b2fc371d-4ed7-01f2-e58e-282856d4e342.srt\" -map 0:13 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/53b1336e-a158-805c-50e2-c04c7eacc37d.srt\" -map 0:14 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/3/39cee074-eb89-8aa2-b6fb-055bef320ca9.srt\" -map 0:15 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f78f9571-eb1a-ba30-d7c9-599ebb57e209.srt\" -map 0:16 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d4c9251f-8f43-da5c-fd72-d4a358f516ac.srt\" -map 0:17 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/7/7891781b-5916-4993-8f98-aff4847562ee.srt\" -map 0:18 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/a483eabf-0266-0bf6-2e8e-5657da52a530.srt\" -map 0:19 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/0/0bb42cbc-00b6-4e59-d601-4f9e99d193e6.srt\" -map 0:20 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/6/68c2a79e-adc2-e9ce-d837-b96cc9dbcbc3.srt\" -map 0:21 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/db7831bf-7266-450c-6777-f5f4b0e4a45c.srt\" -map 0:22 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/80e43b72-afc4-7a46-21e6-d736e059e3af.srt\" -map 0:23 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d164205b-8d96-4bc4-cac0-1d7f6277015a.srt\" -map 0:24 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/ad9ac1c7-f903-24cd-6d6e-1dccb1c3776c.srt\" -map 0:25 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f5c42156-1c08-b442-e6f6-0a3eb4147851.srt\" -map 0:26 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d25fb1dd-b49f-9f42-2cf1-f9b4204de2db.srt\" -map 0:27 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/4/4184f33a-5c48-d434-9d50-3ee5674e315e.srt\" -map 0:28 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f6e77295-0d6f-dc39-c47b-03d282416d80.srt\" -map 0:29 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/1/16630b77-b7fb-6a12-07cf-545432311a54.srt\" -map 0:30 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/5/543a2726-cf92-722f-6351-590963bda8ae.srt\" -map 0:31 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/8/80a815d8-fc7f-56a3-723b-a54527296152.srt\" -map 0:32 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/f/f2373ca7-fc55-ebfc-b63c-40ac6ce847bd.srt\" -map 0:33 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/9/942ab57e-2bc8-dcdb-b4e4-18e3c17f50b2.srt\" -map 0:34 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/e/e62b21c8-fd13-c7ca-dd18-ba09cb3f43e2.srt\" -map 0:35 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/b/bebab278-1ee3-44a6-f09f-81e4ad9aaf57.srt\" -map 0:36 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/d21653be-cfbf-4280-3893-91d53e2fb6da.srt\" -map 0:37 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/d/dce69716-927c-a626-6abf-b8ea967c67ac.srt\" -map 0:38 -an -vn -c:s copy \"/var/lib/jellyfin/data/subtitles/a/a51952a6-28fc-ee3e-4396-f18de163b12c.srt\"" [2024-11-08 20:05:00.043 -05:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token." [2024-11-08 20:05:00.043 -05:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token." [2024-11-08 20:05:00.044 -05:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged. [2024-11-08 20:05:18.186 -05:00] [WRN] WS "192.168.51.1" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake." [2024-11-08 20:05:18.194 -05:00] [INF] WS "192.168.51.1" closed [2024-11-08 20:05:18.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:19.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:20.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:21.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:22.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:23.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:24.228 -05:00] [ERR] Error reporting playback progress MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 08b36646162cddbedd3c4f440ce52a0d not found. at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated) at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state) [2024-11-08 20:05:36.289 -05:00] [INF] WS "192.168.51.1" request [2024-11-08 20:05:48.874 -05:00] [INF] Stopping ffmpeg process with q command for "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8" [2024-11-08 20:05:53.874 -05:00] [INF] Killing FFmpeg process for "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8" [2024-11-08 20:05:53.874 -05:00] [INF] Deleting partial stream file(s) "/var/cache/jellyfin/transcodes/371c693201e2c727a69d276d2b1cf6eb.m3u8" [2024-11-08 20:05:53.876 -05:00] [ERR] FFmpeg exited with code 137 [2024-11-08 20:05:55.392 -05:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.10.1" playing "Countdown". Stopped at "64491" ms ``` ### FFmpeg logs ```shell attached ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos ![Image](https://github.com/user-attachments/assets/fe51fed8-a75b-496d-b320-1d51f6e32a39) ### Additional information [ffmpegLog.txt](https://github.com/user-attachments/files/17685470/ffmpegLog.txt)
OVERLORD added the bug label 2026-02-07 03:39:05 +03:00
OVERLORD commented 2026-02-07 03:39:09 +03:00
Author
Owner
Copy Link

@namankanakiya commented on GitHub (Nov 11, 2024):

This ended up being an issue with the backing NAS - I noticed from the logs above:
Element at 0x57e99ec ending at 0xe484722 exceeds containing master element ending at 0x58439c6

Looking that up, it seemed like the file itself was corrupted. I did a a ffprobe to see if it was so:
ffprobe -v error "filename"

This came back with the same errors that I saw in the log, confirming the theory.

My setup involved copying the file from one folder into the jellyfin folder - I noticed that I could play the original file with no issues, but the copied file had issues. Subsequently, I did a sha256 sum to check if both were the same - it turned out that copying the file was somehow corrupting the copied files - the hashes were different.

After debugging the NAS, applying some updates etc, got back to normal behavior!

@namankanakiya commented on GitHub (Nov 11, 2024): This ended up being an issue with the backing NAS - I noticed from the logs above: `Element at 0x57e99ec ending at 0xe484722 exceeds containing master element ending at 0x58439c6` Looking that up, it seemed like the file itself was corrupted. I did a a ffprobe to see if it was so: `ffprobe -v error "filename"` This came back with the same errors that I saw in the log, confirming the theory. My setup involved copying the file from one folder into the jellyfin folder - I noticed that I could play the original file with no issues, but the copied file had issues. Subsequently, I did a `sha256` sum to check if both were the same - it turned out that copying the file was somehow corrupting the copied files - the hashes were different. After debugging the NAS, applying some updates etc, got back to normal behavior!
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
EFjellyfin.db
area:database
awaiting-feedback
backend
blocked
breaking change: web api
bug
build
ci
confirmed
discussion needed
dotnet future
downstream
duplicate
enhancement
feature
future
github-actions
good first issue
hdr
help wanted
invalid
investigation
librarydb
live-tv
lyrics
media playback
music
needs testing
nuget
performance
platform
pull-request
Mirrored from GitHub Pull Request
 question
regression
release critical
requires-web
roadmap
security
security
stale
support
syncplay
ui & ux
upstream
wontfix
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: starred/jellyfin#6444
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?