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TMDB does not download Trailer metadata when non-English language is specified #6346

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opened 2026-02-07 03:30:38 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-07 03:30:38 +03:00
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Originally created by @bolderbast on GitHub (Oct 14, 2024).

This issue respects the following points:

  • This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
  • This issue is not already reported on GitHub (I've searched it).
  • I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

When no preferred metadata language is specified for a library:

2024-10-14_11-23-41

The downloaded metadata for a movie contains a link to the trailer:

2024-10-11_15-53-13

When specifying a preferred language (in my case: Dutch) for the metadata of a library:

2024-10-14_11-20-29

The metadata downloads succesfully, but the trailer link is missing:

2024-10-11_15-54-30

Even though TMDB web interface does show a trailer when browsing in Ducth:

2024-10-11_16-09-32

Reproduction steps

Configure a Movie library with Dutch as a preferred metadata language
Add a movie to the library
Allow the metadata to be fetched from TMDB
Notice that the Trailer link is missing

What is the current bug behavior?

The downloaded metadata does not contain a link to the Trailer:
2024-10-11_15-54-30

What is the expected correct behavior?

The downloaded metadata should contain a link to the Trailer:
2024-10-11_15-53-13

Jellyfin Server version

10.9.11+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

Release

Environment

- OS: Arch Linux
- Linux Kernel: 6.11.1-arch1-1
- Virtualization: n/a
- Clients: Arch Linux
- Browser: Chromium Version 129.0.6668.89 (Official Build) Arch Linux (64-bit)
- FFmpeg Version: jellyfin-ffmpeg-1:7.0.2p2-1-x86_64
- Playback Method: Browser
- Hardware Acceleration: n/a
- GPU Model: n/a
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

no applicable log entries found

FFmpeg logs

No response

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @bolderbast on GitHub (Oct 14, 2024). ### This issue respects the following points: - [X] This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/). - [X] This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. - [X] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. - [X] I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct). - [X] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one. ### Description of the bug When no preferred metadata language is specified for a library: ![2024-10-14_11-23-41](https://github.com/user-attachments/assets/a0fd10af-979b-425a-971b-b2bf06416242) The downloaded metadata for a movie contains a link to the trailer: ![2024-10-11_15-53-13](https://github.com/user-attachments/assets/6d7e0209-8692-468c-8282-fabce056968b) When specifying a preferred language (in my case: Dutch) for the metadata of a library: ![2024-10-14_11-20-29](https://github.com/user-attachments/assets/aa5f00b1-e7c9-459d-b399-6d9cf97343d2) The metadata downloads succesfully, but the trailer link is missing: ![2024-10-11_15-54-30](https://github.com/user-attachments/assets/e2a5a07c-bdeb-4be0-84be-e0e0d6eaf2bf) Even though TMDB web interface does show a trailer when browsing in Ducth: ![2024-10-11_16-09-32](https://github.com/user-attachments/assets/4b29b986-969e-4cb6-a5da-6fa8587e0f4b) ### Reproduction steps Configure a Movie library with Dutch as a preferred metadata language Add a movie to the library Allow the metadata to be fetched from TMDB Notice that the Trailer link is missing ### What is the current _bug_ behavior? The downloaded metadata does not contain a link to the Trailer: ![2024-10-11_15-54-30](https://github.com/user-attachments/assets/54845709-df7e-423c-b3c9-a23e84ac32f8) ### What is the expected _correct_ behavior? The downloaded metadata should contain a link to the Trailer: ![2024-10-11_15-53-13](https://github.com/user-attachments/assets/4278c166-8942-40c3-b674-d027e07b8f35) ### Jellyfin Server version 10.9.11+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version Release ### Environment ```markdown - OS: Arch Linux - Linux Kernel: 6.11.1-arch1-1 - Virtualization: n/a - Clients: Arch Linux - Browser: Chromium Version 129.0.6668.89 (Official Build) Arch Linux (64-bit) - FFmpeg Version: jellyfin-ffmpeg-1:7.0.2p2-1-x86_64 - Playback Method: Browser - Hardware Acceleration: n/a - GPU Model: n/a - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell no applicable log entries found ``` ### FFmpeg logs _No response_ ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bugstale labels 2026-02-07 03:30:38 +03:00
OVERLORD commented 2026-02-07 03:30:41 +03:00
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@sebastianschauenburg commented on GitHub (Oct 14, 2024):

Reproduced the bug.

Might be somewhat related to this issue: https://github.com/jellyfin/jellyfin/issues/4822
If that issue is actually related to this issue: would be great if the trailer link (for example) is empty, the fallback / English version would be used (even if it costs an additional API call).

@sebastianschauenburg commented on GitHub (Oct 14, 2024): Reproduced the bug. Might be somewhat related to this issue: https://github.com/jellyfin/jellyfin/issues/4822 If that issue is actually related to this issue: would be great if the trailer link (for example) is empty, the fallback / English version would be used (even if it costs an additional API call).
OVERLORD commented 2026-02-07 03:30:43 +03:00
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@jellyfin-bot commented on GitHub (Feb 12, 2025):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Feb 12, 2025): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
OVERLORD commented 2026-02-07 03:30:45 +03:00
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@bolderbast commented on GitHub (Feb 12, 2025):

So, I see this issue is set to be closed if there is no further feedback.

I can confirm the exact issue is still present in the current release:

Jellyfin 10.10.5
TMDb Plugin 10.10.5.0

Would love to at least get some feedback. Even if it's "wontfix because of <insert great reason here>"...

@bolderbast commented on GitHub (Feb 12, 2025): So, I see this issue is set to be closed if there is no further feedback. I can confirm the exact issue is still present in the current release: Jellyfin 10.10.5 TMDb Plugin 10.10.5.0 Would love to at least get some feedback. Even if it's "wontfix because of \<insert great reason here\>"...
OVERLORD commented 2026-02-07 03:30:46 +03:00
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@jellyfin-bot commented on GitHub (Jun 13, 2025):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Jun 13, 2025): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
OVERLORD commented 2026-02-07 03:30:48 +03:00
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@jellyfin-bot commented on GitHub (Jul 4, 2025):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Jul 4, 2025): This issue was closed due to inactivity.
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