How to use external subtitle in bdmv format #6310

New Issue

OVERLORD · 2026-02-07T03:26:17+03:00

OVERLORD commented

2026-02-07 03:26:17 +03:00

Originally created by @aSoloist on GitHub (Sep 28, 2024).

This issue respects the following points:

This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
This issue is not already reported on GitHub (I've searched it).
I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
I agree to follow Jellyfin's Code of Conduct.
This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

When I play a BDMV movie, because the embedded subtitles do not have the subtitles I want, I download external subtitles, but I cannot find the subtitles in the subtitle selection.

Reproduction steps

1.sign in on the jellyfin web client
2.choice one BDMV movie
3.change the subtitle

What is the current bug behavior?

I cannot find the subtitles in the BDMV movie subtitle selection.

What is the expected correct behavior?

the subtitle selection can recognize external subtitle in BDMV movie

Jellyfin Server version

Older*

Specify commit id

No response

Specify unstable release number

No response

Specify version number

10.8.13

Specify the build version

10.8.13

Environment

- OS:Debian
- Linux Kernel:4.4.302+
- Virtualization:Docker
- Clients:Browser
- Browser:Chrome 129.0.6668.60
- FFmpeg Version:5.1.4-Jellyfin
- Playback Method:Transcode
- Hardware Acceleration:QSV
- GPU Model:HD610
- Plugins:AudioDB,MusicBrainz,OMDb,Open Subtitles,Studio Images,Subtitle Extract,TMDb
- Reverse Proxy:none
- Base URL:none
- Networking:Bridge
- Storage:local

Jellyfin logs

[2024-09-28 11:29:48.508 +00:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "soloist". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-09-28 11:29:48.510 +00:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=ContainerNotSupported, VideoCodecNotSupported, AudioCodecNotSupported, SubtitleCodecNotSupported ) "media:/videos/830bc073-1849-b049-85ac-4b591dd57232/master.m3u8?MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&api_key=<token>&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported"
[2024-09-28 11:29:49.002 +00:00] [INF] [10] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-09-28 11:29:49.011 +00:00] [INF] [10] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -ss 00:06:40.000 -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -autorotate 0 -i bluray:\"/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:4 -map -0:0 -codec:v:0 h264_qsv -preset veryfast -look_ahead 0 -b:v 35123607 -maxrate 35123607 -bufsize 70247214 -profile:v:0 high -level 51 -g:v:0 96 -keyint_min:v:0 96 -filter_complex \"[0:6]scale=-1:1080:fast_bilinear,scale,crop,pad=max(1920\,iw):max(1080\,ih):(ow-iw)/2:(oh-ih)/2:black@0,crop=1920:1080[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(1920\,1080*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(1920/a\,1080))/2)*2,format=yuv420p[main];[main][sub]overlay=eof_action=pass:repeatlast=0\" -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 384000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 4 -hls_segment_type mpegts -start_number 100 -hls_segment_filename \"/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8\""
[2024-09-28 11:29:59.495 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/100.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4000000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:10.4967516 with Status Code 200
[2024-09-28 11:29:59.524 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/100.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4000000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:00.5195608 with Status Code 200
[2024-09-28 11:30:01.403 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing" to "172.17.0.1" in 0:00:01.3109442 with Status Code 204
[2024-09-28 11:30:01.994 +00:00] [WRN] [35] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:01.643403 with Status Code 204
[2024-09-28 11:30:02.142 +00:00] [WRN] [35] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/101.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4040000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:02.2238573 with Status Code 200
[2024-09-28 11:30:04.202 +00:00] [WRN] [26] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/102.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4080000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.732316 with Status Code 200
[2024-09-28 11:30:06.448 +00:00] [WRN] [38] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/103.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4120000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.9350655 with Status Code 200
[2024-09-28 11:30:08.583 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/104.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4160000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.850357 with Status Code 200
[2024-09-28 11:30:10.649 +00:00] [WRN] [76] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/105.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4200000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.730577 with Status Code 200
[2024-09-28 11:30:11.249 +00:00] [WRN] [26] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8857381 with Status Code 204
[2024-09-28 11:30:12.911 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/106.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4240000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.7197881 with Status Code 200
[2024-09-28 11:30:15.555 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/107.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4280000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:00.7107569 with Status Code 200
[2024-09-28 11:30:21.112 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.7491576 with Status Code 204
[2024-09-28 11:30:31.196 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8309115 with Status Code 204
[2024-09-28 11:30:41.214 +00:00] [WRN] [25] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8479456 with Status Code 204
[2024-09-28 11:30:51.176 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8091659 with Status Code 204
[2024-09-28 11:30:59.500 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: Stopping ffmpeg process with q command for "/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8"
[2024-09-28 11:30:59.724 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0
[2024-09-28 11:30:59.726 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8"
[2024-09-28 11:31:01.372 +00:00] [INF] [76] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.13" playing "你想活出怎样的人生". Stopped at "460258" ms
[2024-09-28 11:31:02.157 +00:00] [WRN] [76] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Stopped" to "172.17.0.1" in 0:00:02.6915353 with Status Code 204
[2024-09-28 11:33:05.546 +00:00] [INF] [67] Emby.Server.Implementations.IO.LibraryMonitor: "你想活出怎样的人生" ("/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT") will be refreshed.

FFmpeg logs

No response

Client / Browser logs

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @aSoloist on GitHub (Sep 28, 2024). ### This issue respects the following points: - [X] This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/). - [X] This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. - [X] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. - [X] I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct). - [X] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one. ### Description of the bug When I play a BDMV movie, because the embedded subtitles do not have the subtitles I want, I download external subtitles, but I cannot find the subtitles in the subtitle selection. ![image](https://github.com/user-attachments/assets/347e8373-57c5-4fc6-afbb-c965076c1e77) ![image](https://github.com/user-attachments/assets/8faf6064-504b-4d17-b18c-f7c4e70facd3) ### Reproduction steps 1.sign in on the jellyfin web client 2.choice one BDMV movie 3.change the subtitle ### What is the current _bug_ behavior? I cannot find the subtitles in the BDMV movie subtitle selection. ### What is the expected _correct_ behavior? the subtitle selection can recognize external subtitle in BDMV movie ### Jellyfin Server version Older* ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number 10.8.13 ### Specify the build version 10.8.13 ### Environment ```markdown - OS:Debian - Linux Kernel:4.4.302+ - Virtualization:Docker - Clients:Browser - Browser:Chrome 129.0.6668.60 - FFmpeg Version:5.1.4-Jellyfin - Playback Method:Transcode - Hardware Acceleration:QSV - GPU Model:HD610 - Plugins:AudioDB,MusicBrainz,OMDb,Open Subtitles,Studio Images,Subtitle Extract,TMDb - Reverse Proxy:none - Base URL:none - Networking:Bridge - Storage:local ``` ### Jellyfin logs ```shell [2024-09-28 11:29:48.508 +00:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "soloist". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [2024-09-28 11:29:48.510 +00:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=ContainerNotSupported, VideoCodecNotSupported, AudioCodecNotSupported, SubtitleCodecNotSupported ) "media:/videos/830bc073-1849-b049-85ac-4b591dd57232/master.m3u8?MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&api_key=<token>&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported" [2024-09-28 11:29:49.002 +00:00] [INF] [10] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [2024-09-28 11:29:49.011 +00:00] [INF] [10] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -ss 00:06:40.000 -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -autorotate 0 -i bluray:\"/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:4 -map -0:0 -codec:v:0 h264_qsv -preset veryfast -look_ahead 0 -b:v 35123607 -maxrate 35123607 -bufsize 70247214 -profile:v:0 high -level 51 -g:v:0 96 -keyint_min:v:0 96 -filter_complex \"[0:6]scale=-1:1080:fast_bilinear,scale,crop,pad=max(1920\,iw):max(1080\,ih):(ow-iw)/2:(oh-ih)/2:black@0,crop=1920:1080[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(1920\,1080*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(1920/a\,1080))/2)*2,format=yuv420p[main];[main][sub]overlay=eof_action=pass:repeatlast=0\" -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 384000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 4 -hls_segment_type mpegts -start_number 100 -hls_segment_filename \"/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8\"" [2024-09-28 11:29:59.495 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/100.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4000000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:10.4967516 with Status Code 200 [2024-09-28 11:29:59.524 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/100.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4000000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:00.5195608 with Status Code 200 [2024-09-28 11:30:01.403 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing" to "172.17.0.1" in 0:00:01.3109442 with Status Code 204 [2024-09-28 11:30:01.994 +00:00] [WRN] [35] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:01.643403 with Status Code 204 [2024-09-28 11:30:02.142 +00:00] [WRN] [35] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/101.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4040000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:02.2238573 with Status Code 200 [2024-09-28 11:30:04.202 +00:00] [WRN] [26] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/102.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4080000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.732316 with Status Code 200 [2024-09-28 11:30:06.448 +00:00] [WRN] [38] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/103.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4120000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.9350655 with Status Code 200 [2024-09-28 11:30:08.583 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/104.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4160000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.850357 with Status Code 200 [2024-09-28 11:30:10.649 +00:00] [WRN] [76] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/105.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4200000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.730577 with Status Code 200 [2024-09-28 11:30:11.249 +00:00] [WRN] [26] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8857381 with Status Code 204 [2024-09-28 11:30:12.911 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/106.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4240000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:01.7197881 with Status Code 200 [2024-09-28 11:30:15.555 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/videos/830bc073-1849-b049-85ac-4b591dd57232/hls1/main/107.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyOS4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjY5MDYzNDk3Njc1&MediaSourceId=830bc0731849b04985ac4b591dd57232&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=4&SubtitleStreamIndex=6&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&PlaySessionId=ad2cd88b957f4e07922cab15ab5d9191&api_key=30f31aa39c6845dba49b1a63d9985671&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=543b6ca4c9f21c87d81daf7a932499c0&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported,%20SubtitleCodecNotSupported&runtimeTicks=4280000000&actualSegmentLengthTicks=40000000" to "172.17.0.1" in 0:00:00.7107569 with Status Code 200 [2024-09-28 11:30:21.112 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.7491576 with Status Code 204 [2024-09-28 11:30:31.196 +00:00] [WRN] [36] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8309115 with Status Code 204 [2024-09-28 11:30:41.214 +00:00] [WRN] [25] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8479456 with Status Code 204 [2024-09-28 11:30:51.176 +00:00] [WRN] [10] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Progress" to "172.17.0.1" in 0:00:00.8091659 with Status Code 204 [2024-09-28 11:30:59.500 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: Stopping ffmpeg process with q command for "/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8" [2024-09-28 11:30:59.724 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0 [2024-09-28 11:30:59.726 +00:00] [INF] [22] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/1b93e713d86d11dc1a6b2e5676d8a353.m3u8" [2024-09-28 11:31:01.372 +00:00] [INF] [76] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.13" playing "你想活出怎样的人生". Stopped at "460258" ms [2024-09-28 11:31:02.157 +00:00] [WRN] [76] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.6.181:8096/Sessions/Playing/Stopped" to "172.17.0.1" in 0:00:02.6915353 with Status Code 204 [2024-09-28 11:33:05.546 +00:00] [INF] [67] Emby.Server.Implementations.IO.LibraryMonitor: "你想活出怎样的人生" ("/video/movie/The.Boy.and.the.Heron.2023.1080p.USA.Blu-ray.AVC.DTS-HD.MA.7.1-TMT") will be refreshed. ``` ### FFmpeg logs _No response_ ### Client / Browser logs 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Additional information _No response_

OVERLORD added the bug stale support labels 2026-02-07 03:26:17 +03:00

OVERLORD closed this issue

2026-02-07 03:26:19 +03:00

OVERLORD commented

2026-02-07 03:26:21 +03:00

@aSoloist commented on GitHub (Sep 28, 2024):

add the media info

@aSoloist commented on GitHub (Sep 28, 2024): add the media info ![image](https://github.com/user-attachments/assets/07adfba2-7395-4df9-92c7-3b3b8993eefe)

OVERLORD commented

2026-02-07 03:26:23 +03:00

@aSoloist commented on GitHub (Oct 6, 2024):

I found the reason.

The external subtitle stream is originally in mediaStreams, and blurayInfo.MediaStreams does not, because of clear(), the external subtitle stream removed.

@aSoloist commented on GitHub (Oct 6, 2024): I found the reason. ![image](https://github.com/user-attachments/assets/0a053f32-348d-471b-a179-58cb34793bcb) The external subtitle stream is originally in mediaStreams, and blurayInfo.MediaStreams does not, because of clear(), the external subtitle stream removed. ![image](https://github.com/user-attachments/assets/8ff35230-a4ac-4639-bfdc-7b92a1be7dcb) ![image](https://github.com/user-attachments/assets/4f9544b7-4847-4eb5-a44b-67dfe69faec9)

OVERLORD commented

2026-02-07 03:26:24 +03:00

@Zippyyyyy007 commented on GitHub (Oct 30, 2024):

你好，具体怎么做的，能说一下吗？我最近一直在整这个。

@Zippyyyyy007 commented on GitHub (Oct 30, 2024): 你好，具体怎么做的，能说一下吗？我最近一直在整这个。

OVERLORD commented

2026-02-07 03:26:26 +03:00

@jellyfin-bot commented on GitHub (Feb 28, 2025):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Feb 28, 2025): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).

OVERLORD commented

2026-02-07 03:26:29 +03:00

@jellyfin-bot commented on GitHub (Mar 21, 2025):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Mar 21, 2025): This issue was closed due to inactivity.

OVERLORD referenced this issue

2026-02-07 06:32:32 +03:00

[PR #6752] [MERGED] Add Tests, Fix metadata refresh deletes backgrounds #11102

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Branches Tags

master

release-10.11.z

renovate/skiasharp-monorepo

JPVenson-patch-1

renovate/morestachio-5.x

release-10.9.z

openapi-cache

release-10.10.z

explicit-load

explicit-load-v2

feature/entity-framework

only-count-folder-item

fix/ci-workflow-refactor

release-10.8.z

release-10.7.z

EraYaN-add-management-interface

release-10.6.z

release-10.5.z

release-10.4.z

release-10.3.z

release-10.2.z

release-10.1.0

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Reference: starred/jellyfin#6310