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unexpectedly no more android connection although everything else works #6302

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opened 2026-02-07 03:25:19 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-07 03:25:19 +03:00
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Originally created by @EnginKurul on GitHub (Sep 25, 2024).

This issue respects the following points:

  • This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
  • This issue is not already reported on GitHub (I've searched it).
  • I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Description of the bug

Hey everybody,

i have the latest version of jellyfin running on a pi5.. since today, i cant access jellyfin through my fire tv stick or my beamer (both are android os) via the public domain.
if i use the internal ip or dns name of the host it works.

in a webbrowser, or on ios it works internal and external. i dont see any errors in the logs. i already moved my media folders in a new directiory and deployed a new instance of jellyfin where i needed to rescann all folder set up the useres e.g. but it s the same beahviour..

Reproduction steps

.. oops wrote everything in the first line

What is the current bug behavior?

.. oops wrote everything in the first line

What is the expected correct behavior?

.. oops wrote everything in the first line

Jellyfin Server version

10.9.11+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

latest

Environment

- OS:
- Linux Kernel:
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

sider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
[matroska,webm @ 0x55556ee01280] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
[matroska,webm @ 0x55556ee01280] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'file:/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv':
  Metadata:
    encoder         : libebml v1.4.4 + libmatroska v1.7.1
    creation_time   : 2022-11-07T23:55:30.000000Z
  Duration: 01:01:37.18, start: 0.000000, bitrate: 8390 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 6.006000
      Metadata:
        title           : Kapitel 01
    Chapter #0:1: start 6.006000, end 436.436000
      Metadata:
        title           : Kapitel 02
    Chapter #0:2: start 436.436000, end 536.536000
      Metadata:
        title           : Kapitel 03
    Chapter #0:3: start 536.536000, end 1094.510000
      Metadata:
        title           : Kapitel 04
    Chapter #0:4: start 1094.510000, end 1726.558000
      Metadata:
        title           : Kapitel 05
    Chapter #0:5: start 1726.558000, end 2375.582000
      Metadata:
        title           : Kapitel 06
    Chapter #0:6: start 2375.582000, end 3000.039000
      Metadata:
        title           : Kapitel 07
    Chapter #0:7: start 3000.039000, end 3632.629000
      Metadata:
        title           : Kapitel 08
    Chapter #0:8: start 3632.629000, end 3697.184000
      Metadata:
        title           : Kapitel 09
  Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn (default)
    Metadata:
      BPS             : 6322115
      DURATION        : 01:01:37.152000000
      NUMBER_OF_FRAMES: 88643
      NUMBER_OF_BYTES : 2921727712
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:1(ger): Audio: eac3, 48000 Hz, 5.1(side), fltp, 1024 kb/s (default)
    Metadata:
      title           : EAC3 5.1
      BPS             : 1024000
      DURATION        : 01:01:37.184000000
      NUMBER_OF_FRAMES: 115537
      NUMBER_OF_BYTES : 473239552
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:2(eng): Audio: eac3, 48000 Hz, 7.1, fltp, 1024 kb/s
    Metadata:
      title           : EAC3 7.1
      BPS             : 1024000
      DURATION        : 01:01:37.120000000
      NUMBER_OF_FRAMES: 115535
      NUMBER_OF_BYTES : 473231360
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:3(ger): Subtitle: subrip (default) (forced)
    Metadata:
      title           : Forced (SRT)
      BPS             : 0
      DURATION        : 00:15:06.698000000
      NUMBER_OF_FRAMES: 2
      NUMBER_OF_BYTES : 79
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:4(ger): Subtitle: hdmv_pgs_subtitle (forced)
    Metadata:
      title           : Forced (PGS)
      BPS             : 619
      DURATION        : 00:15:06.698000000
      NUMBER_OF_FRAMES: 4
      NUMBER_OF_BYTES : 70198
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:5(ger): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Full (PGS)
      BPS             : 36735
      DURATION        : 00:58:29.005000000
      NUMBER_OF_FRAMES: 1102
      NUMBER_OF_BYTES : 16112943
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:6(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Full SDH (PGS)
      BPS             : 33289
      DURATION        : 01:00:15.779000000
      NUMBER_OF_FRAMES: 1290
      NUMBER_OF_BYTES : 15045723
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Output #0, srt, to '/config/data/data/subtitles/9/9d6df126-76e8-7465-68f7-98cec5cd4373.srt':
  Metadata:
    encoder         : Lavf60.3.100
  Chapters:
    Chapter #0:0: start 0.000000, end 6.006000
      Metadata:
        title           : Kapitel 01
    Chapter #0:1: start 6.006000, end 436.436000
      Metadata:
        title           : Kapitel 02
    Chapter #0:2: start 436.436000, end 536.536000
      Metadata:
        title           : Kapitel 03
    Chapter #0:3: start 536.536000, end 1094.510000
      Metadata:
        title           : Kapitel 04
    Chapter #0:4: start 1094.510000, end 1726.558000
      Metadata:
        title           : Kapitel 05
    Chapter #0:5: start 1726.558000, end 2375.582000
      Metadata:
        title           : Kapitel 06
    Chapter #0:6: start 2375.582000, end 3000.039000
      Metadata:
        title           : Kapitel 07
    Chapter #0:7: start 3000.039000, end 3632.629000
      Metadata:
        title           : Kapitel 08
    Chapter #0:8: start 3632.629000, end 3697.184000
      Metadata:
        title           : Kapitel 09
  Stream #0:0(ger): Subtitle: subrip (default) (forced)
    Metadata:
      title           : Forced (SRT)
      BPS             : 0
      DURATION        : 00:15:06.698000000
      NUMBER_OF_FRAMES: 2
      NUMBER_OF_BYTES : 79
      _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:3 -> #0:0 (copy)
Press [q] to stop, [?] for help
[20:41:24] [INF] [34] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8
[20:41:24] [INF] [34] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[20:41:24] [INF] [34] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[20:41:24] [INF] [34] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:17:57.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 359 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8"
[20:41:54] [INF] [34] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[20:42:02] [INF] [16] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8
[20:42:02] [INF] [16] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[20:42:02] [INF] [16] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[20:42:02] [INF] [16] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:28:09.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 563 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8"
[20:43:10] [INF] [24] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8
[20:43:10] [INF] [24] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[20:43:10] [INF] [24] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[20:43:10] [INF] [24] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:34:30.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 690 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8"
size=       0kB time=00:00:00.00 bitrate=N/A speed=   0x    speed=N/A
video:0kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 86.075951%
[20:43:47] [INF] [34] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction completed for file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" to /config/data/data/subtitles/9/9d6df126-76e8-7465-68f7-98cec5cd4373.srt
[20:44:28] [INF] [40] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8
[20:44:28] [INF] [40] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[20:44:28] [INF] [40] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[20:44:28] [INF] [40] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:40:57.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 819 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8"
[20:44:42] [INF] [40] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:30] [INF] [36] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
[20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
[20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
-end

FFmpeg logs

No response

Client / Browser logs

the android app just says
no server found under https://instance.jelly.xx
and the same with http://xx
https://xx:port
http://xx:port

i use jellyfin since 3 years this issues is very strange.. i can reach it from everywhere but not from android via internet...

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @EnginKurul on GitHub (Sep 25, 2024). ### This issue respects the following points: - [X] This is a **bug**, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found [here](https://jellyfin.org/contact/). - [X] This issue is **not** already reported on [GitHub](https://github.com/jellyfin/jellyfin/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_. - [X] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue. - [X] I agree to follow Jellyfin's [Code of Conduct](https://jellyfin.org/docs/general/community-standards.html#code-of-conduct). - [X] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one. ### Description of the bug Hey everybody, i have the latest version of jellyfin running on a pi5.. since today, i cant access jellyfin through my fire tv stick or my beamer (both are android os) via the public domain. if i use the internal ip or dns name of the host it works. in a webbrowser, or on ios it works internal and external. i dont see any errors in the logs. i already moved my media folders in a new directiory and deployed a new instance of jellyfin where i needed to rescann all folder set up the useres e.g. but it s the same beahviour.. ### Reproduction steps .. oops wrote everything in the first line ### What is the current _bug_ behavior? .. oops wrote everything in the first line ### What is the expected _correct_ behavior? .. oops wrote everything in the first line ### Jellyfin Server version 10.9.11+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version latest ### Environment ```markdown - OS: - Linux Kernel: - Virtualization: - Clients: - Browser: - FFmpeg Version: - Playback Method: - Hardware Acceleration: - GPU Model: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell sider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options [matroska,webm @ 0x55556ee01280] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options [matroska,webm @ 0x55556ee01280] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options Input #0, matroska,webm, from 'file:/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv': Metadata: encoder : libebml v1.4.4 + libmatroska v1.7.1 creation_time : 2022-11-07T23:55:30.000000Z Duration: 01:01:37.18, start: 0.000000, bitrate: 8390 kb/s Chapters: Chapter #0:0: start 0.000000, end 6.006000 Metadata: title : Kapitel 01 Chapter #0:1: start 6.006000, end 436.436000 Metadata: title : Kapitel 02 Chapter #0:2: start 436.436000, end 536.536000 Metadata: title : Kapitel 03 Chapter #0:3: start 536.536000, end 1094.510000 Metadata: title : Kapitel 04 Chapter #0:4: start 1094.510000, end 1726.558000 Metadata: title : Kapitel 05 Chapter #0:5: start 1726.558000, end 2375.582000 Metadata: title : Kapitel 06 Chapter #0:6: start 2375.582000, end 3000.039000 Metadata: title : Kapitel 07 Chapter #0:7: start 3000.039000, end 3632.629000 Metadata: title : Kapitel 08 Chapter #0:8: start 3632.629000, end 3697.184000 Metadata: title : Kapitel 09 Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn (default) Metadata: BPS : 6322115 DURATION : 01:01:37.152000000 NUMBER_OF_FRAMES: 88643 NUMBER_OF_BYTES : 2921727712 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:1(ger): Audio: eac3, 48000 Hz, 5.1(side), fltp, 1024 kb/s (default) Metadata: title : EAC3 5.1 BPS : 1024000 DURATION : 01:01:37.184000000 NUMBER_OF_FRAMES: 115537 NUMBER_OF_BYTES : 473239552 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:2(eng): Audio: eac3, 48000 Hz, 7.1, fltp, 1024 kb/s Metadata: title : EAC3 7.1 BPS : 1024000 DURATION : 01:01:37.120000000 NUMBER_OF_FRAMES: 115535 NUMBER_OF_BYTES : 473231360 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:3(ger): Subtitle: subrip (default) (forced) Metadata: title : Forced (SRT) BPS : 0 DURATION : 00:15:06.698000000 NUMBER_OF_FRAMES: 2 NUMBER_OF_BYTES : 79 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:4(ger): Subtitle: hdmv_pgs_subtitle (forced) Metadata: title : Forced (PGS) BPS : 619 DURATION : 00:15:06.698000000 NUMBER_OF_FRAMES: 4 NUMBER_OF_BYTES : 70198 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:5(ger): Subtitle: hdmv_pgs_subtitle Metadata: title : Full (PGS) BPS : 36735 DURATION : 00:58:29.005000000 NUMBER_OF_FRAMES: 1102 NUMBER_OF_BYTES : 16112943 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream #0:6(eng): Subtitle: hdmv_pgs_subtitle Metadata: title : Full SDH (PGS) BPS : 33289 DURATION : 01:00:15.779000000 NUMBER_OF_FRAMES: 1290 NUMBER_OF_BYTES : 15045723 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Output #0, srt, to '/config/data/data/subtitles/9/9d6df126-76e8-7465-68f7-98cec5cd4373.srt': Metadata: encoder : Lavf60.3.100 Chapters: Chapter #0:0: start 0.000000, end 6.006000 Metadata: title : Kapitel 01 Chapter #0:1: start 6.006000, end 436.436000 Metadata: title : Kapitel 02 Chapter #0:2: start 436.436000, end 536.536000 Metadata: title : Kapitel 03 Chapter #0:3: start 536.536000, end 1094.510000 Metadata: title : Kapitel 04 Chapter #0:4: start 1094.510000, end 1726.558000 Metadata: title : Kapitel 05 Chapter #0:5: start 1726.558000, end 2375.582000 Metadata: title : Kapitel 06 Chapter #0:6: start 2375.582000, end 3000.039000 Metadata: title : Kapitel 07 Chapter #0:7: start 3000.039000, end 3632.629000 Metadata: title : Kapitel 08 Chapter #0:8: start 3632.629000, end 3697.184000 Metadata: title : Kapitel 09 Stream #0:0(ger): Subtitle: subrip (default) (forced) Metadata: title : Forced (SRT) BPS : 0 DURATION : 00:15:06.698000000 NUMBER_OF_FRAMES: 2 NUMBER_OF_BYTES : 79 _STATISTICS_WRITING_APP: mkvmerge v71.1.0 ('Fortitude') 64-bit _STATISTICS_WRITING_DATE_UTC: 2022-11-07 23:55:30 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Stream mapping: Stream #0:3 -> #0:0 (copy) Press [q] to stop, [?] for help [20:41:24] [INF] [34] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8 [20:41:24] [INF] [34] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0 [20:41:24] [INF] [34] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [20:41:24] [INF] [34] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:17:57.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 359 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8" [20:41:54] [INF] [34] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets. [20:42:02] [INF] [16] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8 [20:42:02] [INF] [16] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0 [20:42:02] [INF] [16] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [20:42:02] [INF] [16] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:28:09.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 563 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8" [20:43:10] [INF] [24] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8 [20:43:10] [INF] [24] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0 [20:43:10] [INF] [24] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [20:43:10] [INF] [24] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:34:30.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 690 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8" size= 0kB time=00:00:00.00 bitrate=N/A speed= 0x speed=N/A video:0kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 86.075951% [20:43:47] [INF] [34] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction completed for file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" to /config/data/data/subtitles/9/9d6df126-76e8-7465-68f7-98cec5cd4373.srt [20:44:28] [INF] [40] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for /config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8 [20:44:28] [INF] [40] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0 [20:44:28] [INF] [40] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [20:44:28] [INF] [40] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:40:57.000 -noaccurate_seek -f matroska -noautorotate -i file:"/data/tvshows/Game of Thrones/Game.of.Thrones.S01E01.German.EAC3.DL.1080p.BluRay.x265-VECTOR/Game of Thrones - S01E01 - Der Winter naht.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5273058 -bufsize 10546116 -profile:v:0 high -level 42 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "0879b151b1fe4eca3b3af55dcbca2abc-1.mp4" -start_number 819 -hls_segment_filename "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/0879b151b1fe4eca3b3af55dcbca2abc.m3u8" [20:44:42] [INF] [40] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets. [20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:11] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:15] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:18] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:30] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:30] [INF] [36] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets. [20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:44] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:45] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:46] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:47] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:53] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:53] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [25] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [40] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:47:56] [INF] [22] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:56] [INF] [21] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:47:56] [INF] [31] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. [20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token. [20:48:06] [INF] [36] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged. -end ``` ### FFmpeg logs _No response_ ### Client / Browser logs the android app just says no server found under https://instance.jelly.xx and the same with http://xx https://xx:port http://xx:port i use jellyfin since 3 years this issues is very strange.. i can reach it from everywhere but not from android via internet... ### Relevant screenshots or videos _No response_ ### Additional information _No response_
OVERLORD added the bug label 2026-02-07 03:25:19 +03:00
OVERLORD commented 2026-02-07 03:25:23 +03:00
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@EnginKurul commented on GitHub (Sep 25, 2024):

os version! latest raspbian os lite , i also tried it on a thinclient.. with ubuntu 24.04 - same behaviour

@EnginKurul commented on GitHub (Sep 25, 2024): os version! latest raspbian os lite , i also tried it on a thinclient.. with ubuntu 24.04 - same behaviour
OVERLORD commented 2026-02-07 03:25:25 +03:00
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@felix920506 commented on GitHub (Sep 25, 2024):

This looks like an issue with your configuration. Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact

@felix920506 commented on GitHub (Sep 25, 2024): This looks like an issue with your configuration. Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact
OVERLORD commented 2026-02-07 03:25:27 +03:00
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@EnginKurul commented on GitHub (Sep 25, 2024):

alright, thanks for the fast reply.

@EnginKurul commented on GitHub (Sep 25, 2024): alright, thanks for the fast reply.
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