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Code Issues 822 Packages Projects Releases 17 Wiki Activity

[Issue]: Remote Control / Display Mirror not working #6049

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opened 2026-02-07 02:56:01 +03:00 by OVERLORD · 22 comments
OVERLORD commented 2026-02-07 02:56:01 +03:00
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Originally created by @aaruni96 on GitHub (Jun 23, 2024).

Please describe your bug

Ever since the update to 10.9 (currently 10.9.6) the remote control feature no longer works. Feels like its a repeat of #496 all over again. It used to work in 10.8.

My use case is, I like to play media on jellyfin-media-player on desktop, and control it via my mobile phone from the couch / bed.

Here's how the UI looks like on the mobile, while something is playing on the desktop. The pause/play button works, as does the volume slider and the mute button. Seek functionality does not work.

Reproduction Steps

  1. Play something on jellyfin
  2. Try remote control from android app
  3. Be sad that it doesn't work :(

Jellyfin Version

10.9.0

if other:

No response

Environment

- OS: Debian 12
- Linux Kernel: 6.1.0
- Virtualization: none
- Clients: jellyfin-media-player 1.11.1 / jellyfin android 2.6.1
- Browser: nil
- FFmpeg Version: Server: 6.0.1 / Client: 7.0.1
- Playback Method: Direct play
- Hardware Acceleration: Server: none / Client: VAAPI
- GPU Model: RX7600
- Plugins: ??
- Reverse Proxy: nginx
- Base URL: none
- Storage: Local

Jellyfin logs

Found this to be quite interesting: 192.168.0.103 is my mobile phone from which I try to remote control

[2024-06-23 15:48:19.505 +02:00] [INF] WS "192.168.0.103" request
[2024-06-23 15:48:28.276 +02:00] [WRN] Failed to process WebSocket message
MediaBrowser.Controller.Authentication.AuthenticationException: Only admin users can subscribe to session information.
   at Jellyfin.Api.WebSocketListeners.SessionInfoWebSocketListener.Start(WebSocketMessageInfo message)
   at MediaBrowser.Controller.Net.BasePeriodicWebSocketListener`2.ProcessMessageAsync(WebSocketMessageInfo message)
   at Emby.Server.Implementations.HttpServer.WebSocketManager.ProcessWebSocketMessageReceived(WebSocketMessageInfo result)
   at Emby.Server.Implementations.HttpServer.WebSocketConnection.ProcessInternal(PipeReader reader)

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

image

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @aaruni96 on GitHub (Jun 23, 2024). ### Please describe your bug Ever since the update to 10.9 (currently 10.9.6) the remote control feature no longer works. Feels like its a repeat of #496 all over again. It used to work in 10.8. My use case is, I like to play media on jellyfin-media-player on desktop, and control it via my mobile phone from the couch / bed. Here's how the UI looks like on the mobile, while something is playing on the desktop. The pause/play button works, as does the volume slider and the mute button. Seek functionality does not work. ### Reproduction Steps 1. Play something on jellyfin 2. Try remote control from android app 3. Be sad that it doesn't work :( ### Jellyfin Version 10.9.0 ### if other: _No response_ ### Environment ```markdown - OS: Debian 12 - Linux Kernel: 6.1.0 - Virtualization: none - Clients: jellyfin-media-player 1.11.1 / jellyfin android 2.6.1 - Browser: nil - FFmpeg Version: Server: 6.0.1 / Client: 7.0.1 - Playback Method: Direct play - Hardware Acceleration: Server: none / Client: VAAPI - GPU Model: RX7600 - Plugins: ?? - Reverse Proxy: nginx - Base URL: none - Storage: Local ``` ### Jellyfin logs Found this to be quite interesting: 192.168.0.103 is my mobile phone from which I try to remote control ```shell [2024-06-23 15:48:19.505 +02:00] [INF] WS "192.168.0.103" request [2024-06-23 15:48:28.276 +02:00] [WRN] Failed to process WebSocket message MediaBrowser.Controller.Authentication.AuthenticationException: Only admin users can subscribe to session information. at Jellyfin.Api.WebSocketListeners.SessionInfoWebSocketListener.Start(WebSocketMessageInfo message) at MediaBrowser.Controller.Net.BasePeriodicWebSocketListener`2.ProcessMessageAsync(WebSocketMessageInfo message) at Emby.Server.Implementations.HttpServer.WebSocketManager.ProcessWebSocketMessageReceived(WebSocketMessageInfo result) at Emby.Server.Implementations.HttpServer.WebSocketConnection.ProcessInternal(PipeReader reader) ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here ![image](https://github.com/jellyfin/jellyfin/assets/7453256/cf1d92c1-0cc6-4547-8228-ee98c87a0ceb) ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bug label 2026-02-07 02:56:01 +03:00
OVERLORD commented 2026-02-07 02:56:06 +03:00
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@jellyfin-bot commented on GitHub (Jun 23, 2024):

Hi, it seems like your issue report has the following item(s) that need to be addressed:

  • The format of the environment section has been altered from the template.

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

@jellyfin-bot commented on GitHub (Jun 23, 2024): Hi, it seems like your issue report has the following item(s) that need to be addressed: - The format of the environment section has been altered from the template. This is an automated message, currently under testing. Please file an issue [here](https://github.com/jellyfin/jellyfin-triage-scripts/issues) if you encounter any problems.
OVERLORD commented 2026-02-07 02:56:07 +03:00
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@jellyfin-bot commented on GitHub (Oct 22, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Oct 22, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
OVERLORD commented 2026-02-07 02:56:10 +03:00
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@aaruni96 commented on GitHub (Oct 22, 2024):

This is still a problem for me

@aaruni96 commented on GitHub (Oct 22, 2024): This is still a problem for me
OVERLORD commented 2026-02-07 02:56:12 +03:00
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@XqeH57r commented on GitHub (Nov 9, 2024):

I am having the same issue, with same error message. Work around is making the user an admin. Not a great solution but it worked for me for now.

@XqeH57r commented on GitHub (Nov 9, 2024): I am having the same issue, with same error message. Work around is making the user an admin. Not a great solution but it worked for me for now.
OVERLORD commented 2026-02-07 02:56:13 +03:00
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@not-root commented on GitHub (Dec 22, 2024):

Still present in 10.10.3. Observed with all combinations of:

  • Official Android client from F-Droid
  • Web on Linux Firefox
  • Web on Windows Firefox
  • Official desktop client on Windows
  • MPV Shim

Notably, only the controlling device needs to be signed into an admin account. The device being controlled can be signed into any other account.

@not-root commented on GitHub (Dec 22, 2024): Still present in 10.10.3. Observed with all combinations of: * Official Android client from F-Droid * Web on Linux Firefox * Web on Windows Firefox * Official desktop client on Windows * MPV Shim Notably, only the controlling device needs to be signed into an admin account. The device being controlled can be signed into *any* other account.
OVERLORD commented 2026-02-07 02:56:15 +03:00
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@gnattu commented on GitHub (Dec 22, 2024):

“Allow this user to control other devices” is a separate permission that can be granted to a user in its user setting page, does that option work? The last time I checked a user with that permission can control other devices.

@gnattu commented on GitHub (Dec 22, 2024): “Allow this user to control other devices” is a separate permission that can be granted to a user in its user setting page, does that option work? The last time I checked a user with that permission can control other devices.
OVERLORD commented 2026-02-07 02:56:17 +03:00
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@aaruni96 commented on GitHub (Dec 22, 2024):

I do not find this option. I only find two options in the remote control section, see screenshot. The option "allow remote control of other users" seems dangerous

Image

@aaruni96 commented on GitHub (Dec 22, 2024): I do not find this option. I only find two options in the remote control section, see screenshot. The option "allow remote control of other users" seems dangerous ![Image](https://github.com/user-attachments/assets/f158f32b-385c-4f4d-aad1-be2144da80bf)
OVERLORD commented 2026-02-07 02:56:18 +03:00
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@Xameon42 commented on GitHub (Dec 23, 2024):

I guess that the problem is in the following commit, specifically in line 73 in Jellyfin.Api/WebSocketListeners/SessionInfoWebSocketListener.cs
It would also fit in terms of time, as the commit has been present since v10.9.0.

For testing I removed the if statement and was able to successfully control the session again, without an admin account.
Also seeking seems working again.

Unfortunately I'm not familiar enough with the codebase to have a good solution to customize the check so that users can only control their own session and only admins can control all sessions.

@Xameon42 commented on GitHub (Dec 23, 2024): I guess that the problem is in the following [commit](https://github.com/jellyfin/jellyfin/commit/05d98fe24c594ae43de4cd9f54139f8b04324119), specifically in [line 73](https://github.com/jellyfin/jellyfin/commit/05d98fe24c594ae43de4cd9f54139f8b04324119#diff-cbe328c1e8576c96d0bd344bf0aee814cebc766b85c9869f86f891725ef1ed17R73) in [Jellyfin.Api/WebSocketListeners/SessionInfoWebSocketListener.cs](https://github.com/jellyfin/jellyfin/blob/05d98fe24c594ae43de4cd9f54139f8b04324119/Jellyfin.Api/WebSocketListeners/SessionInfoWebSocketListener.cs) It would also fit in terms of time, as the commit has been present since v10.9.0. For testing I removed the if statement and was able to successfully control the session again, without an admin account. Also seeking seems working again. Unfortunately I'm not familiar enough with the codebase to have a good solution to customize the check so that users can only control their own session and only admins can control all sessions.
OVERLORD commented 2026-02-07 02:56:19 +03:00
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@jellyfin-bot commented on GitHub (Apr 22, 2025):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Apr 22, 2025): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
OVERLORD commented 2026-02-07 02:56:20 +03:00
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@aaruni96 commented on GitHub (Apr 28, 2025):

This issue still affects me :(

@aaruni96 commented on GitHub (Apr 28, 2025): This issue still affects me :(
OVERLORD commented 2026-02-07 02:56:21 +03:00
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@felix920506 commented on GitHub (Apr 28, 2025):

@aaruni96 the setting is that "Allow remote control of other users", see if turning on that works

@felix920506 commented on GitHub (Apr 28, 2025): @aaruni96 the setting is that "Allow remote control of other users", see if turning on that works
OVERLORD commented 2026-02-07 02:56:22 +03:00
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@aaruni96 commented on GitHub (Apr 28, 2025):

On 10.10.6, this still doesn't work. I will need some time to run updates and try on 10.10.7, but the changelog doesn't mention it.

@aaruni96 commented on GitHub (Apr 28, 2025): On 10.10.6, this still doesn't work. I will need some time to run updates and try on 10.10.7, but the changelog doesn't mention it.
OVERLORD commented 2026-02-07 02:56:23 +03:00
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@felix920506 commented on GitHub (Apr 28, 2025):

Have you tried not going through your Nginx reverse proxy and directly connecting to Jellyfin?

@felix920506 commented on GitHub (Apr 28, 2025): Have you tried not going through your Nginx reverse proxy and directly connecting to Jellyfin?
OVERLORD commented 2026-02-07 02:56:23 +03:00
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@aaruni96 commented on GitHub (Jun 10, 2025):

Does not work even if I connect directly to jellyfin by bypassing nxinx

@aaruni96 commented on GitHub (Jun 10, 2025): Does not work even if I connect directly to jellyfin by bypassing nxinx
OVERLORD commented 2026-02-07 02:56:24 +03:00
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@Xameon42 commented on GitHub (Jun 10, 2025):

Maybe same issue than #13709 ?

@Xameon42 commented on GitHub (Jun 10, 2025): Maybe same issue than #13709 ?
OVERLORD commented 2026-02-07 02:56:25 +03:00
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@aaruni96 commented on GitHub (Jun 10, 2025):

Looks like the same symptoms, yes

@aaruni96 commented on GitHub (Jun 10, 2025): Looks like the same symptoms, yes
OVERLORD commented 2026-02-07 02:56:26 +03:00
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@KGT1 commented on GitHub (Sep 29, 2025):

Please test again on latest rc.
should be fixed by #13767

@KGT1 commented on GitHub (Sep 29, 2025): Please test again on latest rc. should be fixed by #13767
OVERLORD commented 2026-02-07 02:56:26 +03:00
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@aaruni96 commented on GitHub (Oct 20, 2025):

I can't easily test on release candidates, so I haven't tried. But the new release just hit, and on version 10.11.0, this problem still persists for me.

Edit: The problem seems to have slightly improved, but not quite fixed. I can now see some metadata on the mobile app, and controls are slightly better, but it doesn't "live update", i.e., when the playback has moved to 05:05, the mobile app still shows it "stuck" on 01:35.

I can provide more details later.

Edit edit
smal update:

The mobile screen seems to update every time admin refreshes the dashboard screen.

@aaruni96 commented on GitHub (Oct 20, 2025): I can't easily test on release candidates, so I haven't tried. But the new release just hit, and on version 10.11.0, this problem still persists for me. ------------------------ Edit: The problem seems to have slightly improved, but not quite fixed. I can now see some metadata on the mobile app, and controls are slightly better, but it doesn't "live update", i.e., when the playback has moved to 05:05, the mobile app still shows it "stuck" on 01:35. I can provide more details later. -------------------------- Edit edit smal update: The mobile screen seems to update every time admin refreshes the dashboard screen.
OVERLORD commented 2026-02-07 02:56:27 +03:00
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@KGT1 commented on GitHub (Oct 22, 2025):

Sorry but that seems like a new bug and not what you reported in this issue at all. please open a new bug with steps to reproduce. also make sure its a server issue and not an android issue.

@KGT1 commented on GitHub (Oct 22, 2025): Sorry but that seems like a new bug and not what you reported in this issue at all. please open a new bug with steps to reproduce. also make sure its a server issue and not an android issue.
OVERLORD commented 2026-02-07 02:56:28 +03:00
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@aaruni96 commented on GitHub (Oct 22, 2025):

sure its a server issue and not an android issue

While I am starting to suspect this is an android client issue, how would I make sure ?

@aaruni96 commented on GitHub (Oct 22, 2025): > sure its a server issue and not an android issue While I am starting to suspect this is an android client issue, how would I make sure ?
OVERLORD commented 2026-02-07 02:56:28 +03:00
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@KGT1 commented on GitHub (Oct 23, 2025):

generally you could try it out with different clients. its always a little hard to figure out in the jellyfin ecosystem, but if you give exact steps to reproduce, best with fresh and up to date instances of the server and clients, it would be way easier to figure out.

@KGT1 commented on GitHub (Oct 23, 2025): generally you could try it out with different clients. its always a little hard to figure out in the jellyfin ecosystem, but if you give exact steps to reproduce, best with fresh and up to date instances of the server and clients, it would be way easier to figure out.
OVERLORD commented 2026-02-07 02:56:29 +03:00
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@aaruni96 commented on GitHub (Nov 26, 2025):

I didn't change anything (or at least I think I didn't change anything), but after a few restarts of both the server and the clients for other unrelated reasons, it appears to work now.

@aaruni96 commented on GitHub (Nov 26, 2025): I didn't change anything (or at least I think I didn't change anything), but after a few restarts of both the server and the clients for other unrelated reasons, it appears to work now.
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