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[Issue]: Scan Library gets stuck #6022
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Originally created by @betterthanever2 on GitHub (Jun 17, 2024).
Please describe your bug
When scanning library (libraries), the process hangs at ~96%.
Reproduction Steps
Jellyfin Version
10.9.0
if other:
No response
Environment
Jellyfin logs
FFmpeg logs
No response
Please attach any browser or client logs here
No response
Please attach any screenshots here
Code of Conduct
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
@betterthanever2 I am havving the very same error log as you. Did you figure a way to fix this?
@betterthanever2 commented on GitHub (Aug 24, 2024):
lol, no. I'm just restarting the container when this happens.
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
unfortunately i don't have that as a option as I am running on the host and any number of reinstalls seems to not change the issue. And also the media does not play to begin with
@betterthanever2 commented on GitHub (Aug 24, 2024):
Sorry about your issues. Given the responsiveness of the team, I wouldn't expect this to be fixed any time soon. Have you tried alternatives?
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
Yeah I am gonna try for another few hours to try to fix it, I was able to
partially fix the issue but not enough to make it work with food stability,
but if by EOD I cannot probably gonna have to switch to something else
which I am frankly not looking forward to
On Sat, Aug 24, 2024, 3:04 PM Denis S @.***> wrote:
@betterthanever2 commented on GitHub (Aug 24, 2024):
Yeah, I feel ya. It can be frustrating sometimes.
What is that partial fix of yours?
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
@betterthanever2 Okay literally a min after saying this, I got it fixed. Looks like the auto install script from jellyfin was the culprit, looks like permission for ffmpeg was not being set correctly, but I don't get why the permissions are different for both but it just happens to be so. So all i had to do is manually install the deb package for the server, web component and ffmpeg and it works now. If you are running docker and having same issues, I think you should write your own docker file and see if it works. I never tried jellyfin image before but I am guessing it probaby uses the auto install script within it, so that might simply be the issue. Hope this helps
@betterthanever2 commented on GitHub (Aug 24, 2024):
It certainly does. Thank you for sharing!
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
@betterthanever2 sounds like you can get back some peace of mind and avoid frustration for the next time then. Here is the documentation . the ffmeg and server components are in seperate folders so you will have search a little. But also documentation use underscore but the filenames are using dashes so don't use the exact same command for your docker file
@Mr-Developer-X commented on GitHub (Aug 24, 2024):
@betterthanever2 also something else I did just notice is this could also be because of proxy, I had also turned off my proxy a little bit back and just realised it now, so if you are using warp or something similar that is something else to keep in mind
@felix920506 commented on GitHub (Sep 4, 2024):
duplicate of #3687