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[Issue]: Jellyfin plays particularly quietly，whether consider to enhance the sound in the future? #5969
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Originally created by @dadastory on GitHub (Jun 8, 2024).
Please describe your bug
The Jellyfin Media Player plays very quietly, the headphones play quietly, the speaker plays very quietly, and the background sound is very loud
Reproduction Steps
while play movie
Jellyfin Version
10.9.0
if other:
10.9.3
Environment
Jellyfin logs
FFmpeg logs
No response
Please attach any browser or client logs here
No response
Please attach any screenshots here
No response
Code of Conduct
@jellyfin-bot commented on GitHub (Jun 8, 2024):
Hi, it seems like your issue report has the following item(s) that need to be addressed:
This is an automated message, currently under testing. Please file an issue here if you encounter any problems.
@gnattu commented on GitHub (Jun 8, 2024):
Can you go to settings -> playback and change the Maximum Allowed Audio Channels to stereo, scroll down, click save, and then try again?
@dadastory commented on GitHub (Jun 8, 2024):
thanks，I have tried but it seem did not have any different
@gnattu commented on GitHub (Jun 8, 2024):
Can you show a screenshot of playback info after you changed that?
@dadastory commented on GitHub (Jun 8, 2024):
@gnattu commented on GitHub (Jun 8, 2024):
For JMP, I think you need to go to the client settings and change audio channels to stereo there:
@gnattu commented on GitHub (Jun 8, 2024):
Also, you may want to disable this:
@dadastory commented on GitHub (Jun 8, 2024):
The main thing is that the vocals are too quiet, and I had to turn the volume up to 100%, which is completely different from plotplayer playback
@TheHYPO35 commented on GitHub (Jun 9, 2024):
I thought I had noticed a week or two ago, around one the 10.9 updates that the volume on a series I was watching was quieter than it had been - I have to raise my PC volume much higher than normal to hear the show now. Did something change in terms of the volume level that should be produced under any of the 10.9 updates?
@macmini888 commented on GitHub (Jun 10, 2024):
I’ve also been noticing that I have to turn my sound system up much higher than before to get the volume to an acceptable place. This is on a Roku Ultra playing through a Denon 5.1 surround system playing both direct Dolby Digital surround mixes and stereo AAC.
I don’t really have a good memory for what baseline volume levels were before on Web or JMP otherwise I’d test that too.
@TheHYPO35 commented on GitHub (Jun 10, 2024):
My experience is mainly in JMP where I can say for sure that I’ve never had to have my windows volume over 60 to hear shows, and all other system sound is overly loud (normally keep it around 40).
@macmini888 commented on GitHub (Jun 10, 2024):
Yes, my usual volume on the Denon is 50 from the Roku, but now I have to turn it up to 60 for Jellyfin.
@W-Floyd commented on GitHub (Jun 26, 2024):
Also experiencing this, Jellyfin app on LG WebOS with a 5.1 sound bar. Some shows are extremely quiet and others are okay.
@Ironlenny commented on GitHub (Jun 30, 2024):
I'm having the same issue. I can play the same file with VLC and it is obviously louder at the same system volume.
Edit: I'm using the desktop and web client. I've test the Dragon video player and it too is louder than either client.
@nwbreneman commented on GitHub (Jul 3, 2024):
@W-Floyd I was having the same issue and finally found this: https://github.com/jellyfin/jellyfin-webos/issues/233
Seems to be a bug in the WebOS client. Scrolling up on the wheel of my remote finally fixed the low volume.
@W-Floyd commented on GitHub (Jul 5, 2024):
@nwbreneman That fixed my issue, thanks so much!
@EionRobb commented on GitHub (Jul 6, 2024):
As a workaround, adding
volume-gain=16to the "Manual MPV Configuration" of the media player settings section works nicely.@Mugane commented on GitHub (Jul 21, 2024):
@EionRobb where is that exactly? admin or user settings? server file? etc? thanks
@EionRobb commented on GitHub (Jul 21, 2024):
User -> Settings -> Client Settings -> Other
volume-gain=16(as in 16dB) is a 4x volume boost - 2x would be=8(Ignore the volume-max in the screenshot, I was playing around with trying to allow the volume to go above 100% like the mpv client can do)
@bassstorm commented on GitHub (Sep 19, 2024):
Same issue here after upgrade to 10.9.x.
@jellyfin-bot commented on GitHub (Jan 18, 2025):
This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.
If you have any questions you can use one of several ways to contact us.
@bassstorm commented on GitHub (Jan 18, 2025):
Oh, the client here is v1.11.1, just in case.
@rgroenewoudt commented on GitHub (May 4, 2025):
It would be great if mpv's volume-gain is a UI setting.
@foegra commented on GitHub (Jun 8, 2025):
well - would be good to enable only audio transcoding, even if video is direct playing. In my case if I force video transcoding (i have downmixing enabled on server as "night dialogue") - audio would become good as well. Jellyfin media player via Flatpak
@jellyfin-bot commented on GitHub (Oct 6, 2025):
This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.
If you have any questions you can use one of several ways to contact us.
@bassstorm commented on GitHub (Oct 6, 2025):
Still an issue, devs please give this ticket more priority.
@manan-gup commented on GitHub (Jan 26, 2026):
Disabling normalization fixed the issue for me.
@bassstorm commented on GitHub (Jan 26, 2026):
More like a workaround to me. But thanks for sharing, disabling normalization deffo helps 🙏
@manan-gup commented on GitHub (Jan 26, 2026):
Yes it's definitely only a workaround. There's probably a bug associated with that option.