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Playback Error Unable to find a valid media source to play #5877
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Originally created by @sharicov on GitHub (May 28, 2024).
Please describe your bug
Seing library, not able to play.
Getting Playback Error Unable to find a valid media source to play error.
Running jellyfin in docker (version 10,9.3)
Removed and re added library folder
Still not working (worked fine before)
Music folder binded from host machine.
HW: Arm tv box X96 plus with armbian bookworm.
Fixed by completely removing the container, including respective images and creating it from scratch.
Reproduction Steps
Update docker container and run
Jellyfin Version
10.9.0
if other:
10.9.3
Environment
Jellyfin logs
FFmpeg logs
No response
Please attach any browser or client logs here
No response
Please attach any screenshots here
No response
Code of Conduct
@jellyfin-bot commented on GitHub (May 28, 2024):
Hi, it seems like your issue report has the following item(s) that need to be addressed:
This is an automated message, currently under testing. Please file an issue here if you encounter any problems.
@gnattu commented on GitHub (May 28, 2024):
Your old container may have an invalid env var
DOTNET_SYSTEM_GLOBALIZATION_INVARIANTset. You have to remove this during upgrade@sharicov commented on GitHub (May 28, 2024):
Thanks a lot for quick response, can be, pitty it's not appearing in upgrade notes.
@gnattu commented on GitHub (May 28, 2024):
It is: https://jellyfin.org/posts/jellyfin-release-10.9.0
@sharicov commented on GitHub (May 28, 2024):
This is not the issue I experienced, I had see the library but couldn't play, after removing and re-adding library it appeard as an icon, but again, couldn't play.
@gnattu commented on GitHub (May 28, 2024):
It is another thing that will cause. Most of users won't even get home page loading, but some of them like you can get into the library but still cannot play.
@JoseACT commented on GitHub (May 29, 2024):
I had this issue, can you disable all the metadata fetching stuff ? (it worked for me), now i'm gonna test it out 1 by 1 to see witch one is the one preventing the files from loading.
@DerLeole commented on GitHub (May 29, 2024):
I have the same error.
Funily enough it can be circumvented if you add the media in question to a playlist and play it via the playlist.
@StorminMormin1 commented on GitHub (Jun 5, 2024):
@DerLeole I just encountered this issue with one show I've added and can confirm the same experience. I can't play the media due to the error above, but can play it via a Playlist... huh. The solution for me was re- "Identifying" the show to a different metadata pick.
@nice3e3 commented on GitHub (Jun 8, 2024):
I can confirm the same error without ever setting that environment variable, and re-identifying fixed the issue (used show ID for the search), and before doing that the playlist trick also worked, pretty weird and confusing
@ddalben commented on GitHub (Jun 18, 2024):
Same issue here. I have found that refreshing all metedata for the affected show to fix the problem. But I'm not sure how many shows are impacted in my library nor if there is a way to bulk refresh all metadata for all impacted shows in one go.
@WzorOn commented on GitHub (Jul 30, 2024):
Some videos/serials get this error "Playback Error Unable to find a valid media source to play.".
However, if you add a video/serial to the playlist, it plays correctly. Updating metadata does not help.