[Issue]: build in ass subtitile and build in fonts with windows path result in ffmpeg fail. #5784

Closed
opened 2026-02-07 02:21:28 +03:00 by OVERLORD · 8 comments
Owner

Originally created by @zzdywc on GitHub (May 17, 2024).

Please describe your bug

when paly build in subtitle with space and chinese character & build in fonts with windows path will fail.
when I use shell to test this command, the original command fail with regognize, the fixed command( remove some \ and ") will fail with fonts path problem. this issue has been mentioned before, but it seem not purely fixed.

Reproduction Steps

  1. use build in subtile media, especially witch has [桜都字幕组] flag.
  2. select build in subtile.
  3. paly

Jellyfin Version

10.8.13

if other:

No response

Environment

- OS: debian 12
- Linux Kernel: 6.1
- Virtualization: docker
- Clients: browser
- Browser: edge
- FFmpeg Version: 6.0.1
- Playback Method: transcode
- Hardware Acceleration: QSV
- GPU Model: uhd770
- Plugins: none
- Reverse Proxy: none
- Base URL: none
- Networking: host
- Storage: NFS

Jellyfin logs

[2024-05-17 08:25:03.328 +00:00] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv", AudioStreamIndex=1, SubtitleStreamIndex=2 ) => ( PlayMethod=Transcode, TranscodeReason=SubtitleCodecNotSupported ) "media:/videos/38b17002-cae9-984d-429e-8534f12f198d/master.m3u8?MediaSourceId=38b17002cae9984d429e8534f12f198d&VideoCodec=hevc,h264,hevc&AudioCodec=aac&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=139770192&AudioBitrate=229808&AudioSampleRate=44100&MaxFramerate=23.976025&api_key=<token>&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&RequireAvc=false&Tag=a144e4b971787e464d3e6a1a0a5c4129&SegmentContainer=mp4&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=150&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=2&aac-profile=lc&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&hevc-rangetype=SDR&hevc-deinterlace=true&TranscodeReasons=SubtitleCodecNotSupported"
[2024-05-17 08:25:03.352 +00:00] [INF] [76] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-05-17 08:25:03.352 +00:00] [INF] [76] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-dump_attachment:t \"\" -y -i file:\"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv\" -t 0 -f null null"
[2024-05-17 08:25:03.365 +00:00] [WRN] [367] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: Deleting extracted attachments "/cache/attachments/38b17002cae9984d429e8534f12f198d" due to failure: 1
[2024-05-17 08:25:03.365 +00:00] [ERR] [367] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: ffmpeg attachment extraction failed for "file:\"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv\"" to "/cache/attachments/38b17002cae9984d429e8534f12f198d"
[2024-05-17 08:25:03.366 +00:00] [ERR] [367] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/38b17002-cae9-984d-429e-8534f12f198d/hls1/main/-1.mp4".
System.InvalidOperationException: ffmpeg attachment extraction failed for file:"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv" to /cache/attachments/38b17002cae9984d429e8534f12f198d
   at MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor.ExtractAllAttachmentsInternal(String inputPath, String outputPath, Boolean isExternal, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor.ExtractAllAttachments(String inputFile, MediaSourceInfo mediaSource, String outputPath, CancellationToken cancellationToken)
   at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
   at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
   at lambda_method934(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

image
image

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @zzdywc on GitHub (May 17, 2024). ### Please describe your bug when paly build in subtitle with space and chinese character & build in fonts with windows path will fail. when I use shell to test this command, the original command fail with regognize, the fixed command( remove some \ and ") will fail with fonts path problem. this issue has been mentioned before, but it seem not purely fixed. ### Reproduction Steps 1. use build in subtile media, especially witch has [桜都字幕组] flag. 2. select build in subtile. 3. paly ### Jellyfin Version 10.8.13 ### if other: _No response_ ### Environment ```markdown - OS: debian 12 - Linux Kernel: 6.1 - Virtualization: docker - Clients: browser - Browser: edge - FFmpeg Version: 6.0.1 - Playback Method: transcode - Hardware Acceleration: QSV - GPU Model: uhd770 - Plugins: none - Reverse Proxy: none - Base URL: none - Networking: host - Storage: NFS ``` ### Jellyfin logs ```shell [2024-05-17 08:25:03.328 +00:00] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv", AudioStreamIndex=1, SubtitleStreamIndex=2 ) => ( PlayMethod=Transcode, TranscodeReason=SubtitleCodecNotSupported ) "media:/videos/38b17002-cae9-984d-429e-8534f12f198d/master.m3u8?MediaSourceId=38b17002cae9984d429e8534f12f198d&VideoCodec=hevc,h264,hevc&AudioCodec=aac&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=139770192&AudioBitrate=229808&AudioSampleRate=44100&MaxFramerate=23.976025&api_key=<token>&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&RequireAvc=false&Tag=a144e4b971787e464d3e6a1a0a5c4129&SegmentContainer=mp4&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=150&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=2&aac-profile=lc&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-rangetype=SDR&h264-level=52&h264-deinterlace=true&hevc-rangetype=SDR&hevc-deinterlace=true&TranscodeReasons=SubtitleCodecNotSupported" [2024-05-17 08:25:03.352 +00:00] [INF] [76] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request [2024-05-17 08:25:03.352 +00:00] [INF] [76] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-dump_attachment:t \"\" -y -i file:\"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv\" -t 0 -f null null" [2024-05-17 08:25:03.365 +00:00] [WRN] [367] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: Deleting extracted attachments "/cache/attachments/38b17002cae9984d429e8534f12f198d" due to failure: 1 [2024-05-17 08:25:03.365 +00:00] [ERR] [367] MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor: ffmpeg attachment extraction failed for "file:\"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv\"" to "/cache/attachments/38b17002cae9984d429e8534f12f198d" [2024-05-17 08:25:03.366 +00:00] [ERR] [367] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/38b17002-cae9-984d-429e-8534f12f198d/hls1/main/-1.mp4". System.InvalidOperationException: ffmpeg attachment extraction failed for file:"/videos/anime/葬送的芙莉莲 (2023)/Season 1/葬送的芙莉莲 - S01E01 - 第1集.mkv" to /cache/attachments/38b17002cae9984d429e8534f12f198d at MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor.ExtractAllAttachmentsInternal(String inputPath, String outputPath, Boolean isExternal, CancellationToken cancellationToken) at MediaBrowser.MediaEncoding.Attachments.AttachmentExtractor.ExtractAllAttachments(String inputFile, MediaSourceInfo mediaSource, String outputPath, CancellationToken cancellationToken) at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory) at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId) at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions) at lambda_method934(Closure , Object ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager) at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager) at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager) at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext) at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager) at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context) ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here ![image](https://github.com/jellyfin/jellyfin/assets/50517455/f390e9d3-eb01-4beb-90d8-b72d1a353239) ![image](https://github.com/jellyfin/jellyfin/assets/50517455/dd1915d0-7ae9-40ad-96f2-60b6f24790e1) ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bug label 2026-02-07 02:21:28 +03:00
Author
Owner

@jellyfin-bot commented on GitHub (May 17, 2024):

Hi, it seems like your issue report has the following item(s) that need to be addressed:

  • You are not running an up-to-date version of Jellyfin. Please update to the latest release.

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

@jellyfin-bot commented on GitHub (May 17, 2024): Hi, it seems like your issue report has the following item(s) that need to be addressed: - You are not running an up-to-date version of Jellyfin. Please update to the latest release. This is an automated message, currently under testing. Please file an issue [here](https://github.com/jellyfin/jellyfin-triage-scripts/issues) if you encounter any problems.
Author
Owner

@zzdywc commented on GitHub (May 17, 2024):

#10506 this issue seem exactly same with my problem, he/her fixed this issue by update jellyfin verison, but my verison is already same with he/her. so this issue still there.

@zzdywc commented on GitHub (May 17, 2024): #10506 this issue seem exactly same with my problem, he/her fixed this issue by update jellyfin verison, but my verison is already same with he/her. so this issue still there.
Author
Owner

@zzdywc commented on GitHub (May 17, 2024):

and I not only tested one series, there are two [桜都字幕组] version series facing same problem.

@zzdywc commented on GitHub (May 17, 2024): and I not only tested one series, there are two [桜都字幕组] version series facing same problem.
Author
Owner

@Icarusradio commented on GitHub (May 17, 2024):

Can confirm the issue still exists in Jellyfin 10.9.1

@Icarusradio commented on GitHub (May 17, 2024): Can confirm the issue still exists in Jellyfin 10.9.1
Author
Owner

@zzdywc commented on GitHub (May 19, 2024):

Can confirm the issue still exists in Jellyfin 10.9.1

feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome.

@zzdywc commented on GitHub (May 19, 2024): > Can confirm the issue still exists in Jellyfin 10.9.1 feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome.
Author
Owner

@Icarusradio commented on GitHub (May 19, 2024):

Can confirm the issue still exists in Jellyfin 10.9.1

feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome.

I fixed the issue by repacking the fonts using MKVToolNix.

@Icarusradio commented on GitHub (May 19, 2024): > > Can confirm the issue still exists in Jellyfin 10.9.1 > > feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome. I fixed the issue by repacking the fonts using [MKVToolNix](https://mkvtoolnix.download/).
Author
Owner

@zzdywc commented on GitHub (May 19, 2024):

Can confirm the issue still exists in Jellyfin 10.9.1

feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome.

I fixed the issue by repacking the fonts using MKVToolNix.

but I'm using pt, so modify original data isn't a good idea.

@zzdywc commented on GitHub (May 19, 2024): > > > Can confirm the issue still exists in Jellyfin 10.9.1 > > > > > > feel exhausted, the subtitile downloader like shooter or thurder don't regognize anime episode, download extra subtitle also very troublesome. > > I fixed the issue by repacking the fonts using [MKVToolNix](https://mkvtoolnix.download/). but I'm using pt, so modify original data isn't a good idea.
Author
Owner

@felix920506 commented on GitHub (Sep 1, 2024):

should already be fixed by #11812

@felix920506 commented on GitHub (Sep 1, 2024): should already be fixed by #11812
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Reference: starred/jellyfin#5784