[Issue]: .m4a files not showing under "Artists" heading, fine under other headings. #5382

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opened 2026-02-07 01:44:54 +03:00 by OVERLORD · 6 comments
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Originally created by @xsaMNJfkltrwq5r3 on GitHub (Jan 14, 2024).

Please describe your bug

I have some .m4a files that make up an Album under an Artist. These file are scanned correctly and display under the "Albums" and "Songs" headings as well as play correctly. These files though do not show up under the "Artists". However other Albums (that contain .mp3 files) that are under the artist do display and play correctly. I suspect it is an issue with the file type (being .m4a) vs .mp3.

After further investigation it seems if I place an .mp3 file (any random .mp3 file) in the above folder containing the .m4a files, once the metadata has been refreshed everything behaves as normal and the Album is listed under the "Artist" heading. Possibly if Jellyfin doesn't see an .mp3 (or possibly other audio file type other than .m4a) in a folder it overlooks it?

Further investigation I have found that removing the bogus .mp3 file and refreshing now keeps the Album contents correctly and also shows it under the "Artists" heading correctly.

Jellyfin Version

10.8.z

if other:

No response

Environment

- OS: UnRaid 6.12.6
- Linux Kernel:
- Virtualization: Docker
- Clients: Android, Browser
- Browser: Firefox
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- GPU Model:
- Plugins:MusicBrainz, Audio DB
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

No Logs that appear to help available.

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @xsaMNJfkltrwq5r3 on GitHub (Jan 14, 2024). ### Please describe your bug I have some .m4a files that make up an Album under an Artist. These file are scanned correctly and display under the "Albums" and "Songs" headings as well as play correctly. These files though do not show up under the "Artists". However other Albums (that contain .mp3 files) that are under the artist do display and play correctly. I suspect it is an issue with the file type (being .m4a) vs .mp3. After further investigation it seems if I place an .mp3 file (any random .mp3 file) in the above folder containing the .m4a files, once the metadata has been refreshed everything behaves as normal and the Album is listed under the "Artist" heading. Possibly if Jellyfin doesn't see an .mp3 (or possibly other audio file type other than .m4a) in a folder it overlooks it? Further investigation I have found that removing the bogus .mp3 file and refreshing now keeps the Album contents correctly and also shows it under the "Artists" heading correctly. ### Jellyfin Version 10.8.z ### if other: _No response_ ### Environment ```markdown - OS: UnRaid 6.12.6 - Linux Kernel: - Virtualization: Docker - Clients: Android, Browser - Browser: Firefox - FFmpeg Version: - Playback Method: - Hardware Acceleration: - GPU Model: - Plugins:MusicBrainz, Audio DB - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell No Logs that appear to help available. ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bugstale labels 2026-02-07 01:44:54 +03:00
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@jellyfin-bot commented on GitHub (May 15, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (May 15, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
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@Shadowghost commented on GitHub (May 15, 2024):

Can you please post your file/folder layout?

@Shadowghost commented on GitHub (May 15, 2024): Can you please post your file/folder layout?
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@xsaMNJfkltrwq5r3 commented on GitHub (May 15, 2024):

Hello, It is a standard Artist then album subfolder. I have since settled that it is a metadata issue, somehow as I have since used Picard to set metadata and it works all the time. Will post when I get back online.

On 15 May 2024 5:19:24 pm AEST, Tim Eisele @.***> wrote:

Can you please post your file/folder layout?

--
Reply to this email directly or view it on GitHub:
https://github.com/jellyfin/jellyfin/issues/10860#issuecomment-2111764453
You are receiving this because you authored the thread.

Message ID: @.***>

@xsaMNJfkltrwq5r3 commented on GitHub (May 15, 2024): Hello, It is a standard Artist then album subfolder. I have since settled that it is a metadata issue, somehow as I have since used Picard to set metadata and it works all the time. Will post when I get back online. On 15 May 2024 5:19:24 pm AEST, Tim Eisele ***@***.***> wrote: >Can you please post your file/folder layout? > >-- >Reply to this email directly or view it on GitHub: >https://github.com/jellyfin/jellyfin/issues/10860#issuecomment-2111764453 >You are receiving this because you authored the thread. > >Message ID: ***@***.***>
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@xsaMNJfkltrwq5r3 commented on GitHub (May 17, 2024):

So as mentioned I have the Standard Artist Folder structure with each album or song/s contained within. I have since worked around the issue using Picard to apply the metadata and purposefully gathered the songs into albums if I could.
I assume though that like me other users might just have a random collection of m4a's from an artist and place them in a subfolder and have the same issue.

@xsaMNJfkltrwq5r3 commented on GitHub (May 17, 2024): So as mentioned I have the Standard Artist Folder structure with each album or song/s contained within. I have since worked around the issue using Picard to apply the metadata and purposefully gathered the songs into albums if I could. I assume though that like me other users might just have a random collection of m4a's from an artist and place them in a subfolder and have the same issue.
Author
Owner

@jellyfin-bot commented on GitHub (Sep 15, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Sep 15, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
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Owner

@jellyfin-bot commented on GitHub (Oct 6, 2024):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Oct 6, 2024): This issue was closed due to inactivity.
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Reference: starred/jellyfin#5382