[Issue]: Subtitle system is problematic #5375

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opened 2026-02-07 01:44:27 +03:00 by OVERLORD · 3 comments
Owner

Originally created by @csousougen on GitHub (Jan 10, 2024).

Please describe your bug

I find the subtitles system very buggy on jellyfin, so buggy that makes the app unusable some of the time.
Below I have gathered some issues I am facing on a daily basis, using jellyfin via browser (safari)::

  1. When I continue watching something, it resets subs to English language

  2. When I change subs, it displays both English subs and my newly selected subs, or it ignores me and displays no subs at all.

  3. It never sets subs to my default language. I have chosen my subs to be in Greek (Gre), so I expect the app to choose Gre among other available languages. Instead, I always see English subs as the pre-chosen (see my 1. comment).

Please spend some time fixing the subtitles system because it is very important for watching anything.

Jellyfin Version

Other

if other:

10.8.13

Environment

- OS: Linux
- Linux Kernel:
- Virtualization: Docker
- Clients: 
- Browser: Safari
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration: Yes
- GPU Model: Intel
- Plugins:
- Reverse Proxy: No
- Base URL:
- Networking:
- Storage:

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @csousougen on GitHub (Jan 10, 2024). ### Please describe your bug I find the subtitles system very buggy on jellyfin, so buggy that makes the app unusable some of the time. Below I have gathered some issues I am facing on a daily basis, using jellyfin via browser (safari):: 1. When I continue watching something, it resets subs to English language 2. When I change subs, it displays both English subs and my newly selected subs, or it ignores me and displays no subs at all. 3. It never sets subs to my default language. I have chosen my subs to be in Greek (Gre), so I expect the app to choose Gre among other available languages. Instead, I always see English subs as the pre-chosen (see my 1. comment). Please spend some time fixing the subtitles system because it is very important for watching anything. ### Jellyfin Version Other ### if other: 10.8.13 ### Environment ```markdown - OS: Linux - Linux Kernel: - Virtualization: Docker - Clients: - Browser: Safari - FFmpeg Version: - Playback Method: - Hardware Acceleration: Yes - GPU Model: Intel - Plugins: - Reverse Proxy: No - Base URL: - Networking: - Storage: ``` ### Jellyfin logs _No response_ ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bugstale labels 2026-02-07 01:44:27 +03:00
Author
Owner

@TimGels commented on GitHub (Mar 3, 2024):

Can you provide a media info output of a relevant file in question? Preferably with this tool and output set to text.

When I continue watching something, it resets subs to English language

Have you tried enabling the option: "Set subtitle track based on previous item". This option you can find under the Playback settings when you click on your user profile at the top right.

When I change subs, it displays both English subs and my newly selected subs, or it ignores me and displays no subs at all.

Do you mean that it is displaying 2 subtitle tracks at the same time? If so, it might the following issue #4561. But without a proper media info I cannot say for certain.

It never sets subs to my default language. I have chosen my subs to be in Greek (Gre), so I expect the app to choose Gre among other available languages. Instead, I always see English subs as the pre-chosen (see my 1. comment).

There is much more to subtitle selection than it might seem on the surface. Have you tried setting the subtitle mode to either "Smart" or "Always Play"?
afbeelding

Please provide the requested information and answers to the questions.

@TimGels commented on GitHub (Mar 3, 2024): Can you provide a media info output of a relevant file in question? Preferably with [this](https://mediaarea.net/nl/MediaInfo) tool and output set to text. > When I continue watching something, it resets subs to English language Have you tried enabling the option: "Set subtitle track based on previous item". This option you can find under the Playback settings when you click on your user profile at the top right. > When I change subs, it displays both English subs and my newly selected subs, or it ignores me and displays no subs at all. Do you mean that it is displaying 2 subtitle tracks at the same time? If so, it might the following issue #4561. But without a proper media info I cannot say for certain. > It never sets subs to my default language. I have chosen my subs to be in Greek (Gre), so I expect the app to choose Gre among other available languages. Instead, I always see English subs as the pre-chosen (see my 1. comment). There is much more to subtitle selection than it might seem on the surface. Have you tried setting the subtitle mode to either "Smart" or "Always Play"? ![afbeelding](https://github.com/jellyfin/jellyfin/assets/43609220/4c919aaa-f26d-4545-9c7b-9b6e539ad92a) Please provide the requested information and answers to the questions.
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Owner

@jellyfin-bot commented on GitHub (Jul 1, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Jul 1, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
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Owner

@jellyfin-bot commented on GitHub (Jul 23, 2024):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Jul 23, 2024): This issue was closed due to inactivity.
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Reference: starred/jellyfin#5375