Unable to manually scan libraries #5006

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OVERLORD · 2026-02-07T01:22:39+03:00

OVERLORD commented

2026-02-07 01:22:39 +03:00

Originally created by @iJasonWade on GitHub (Aug 3, 2023).

Please describe your bug

Whenever I try to manually scan a library the UI refreshes and goes to an blank black page except for my user icon in the top right, I have DEBUG logging turned on and the only log that comes through when I start the scan is:

Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 169.150.254.72 received message: {"MessageType": "KeepAlive", "MessageId": "00000000-0000-0000-0000-000000000000", "ServerId": null, "Data": null, "$type": "WebSocketMessage1"}`

Jellyfin Version

Other

if other:

10.8.10

Environment

- OS: Ubuntu Server 22.04
- Linux Kernel: 6.1.13-060113-generic
- Virtualization: Docker
- Clients: Browser
- Browser: Safari
- FFmpeg Version: Infuse Apple TV
- Playback Method: Direct Play
- Hardware Acceleration: AMD AMF
- GPU Model: AMD Ryzen 5 5560U with Radeon Graphics
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 169.150.254.72 received message: {"MessageType": "KeepAlive", "MessageId": "00000000-0000-0000-0000-000000000000", "ServerId": null, "Data": null, "$type": "WebSocketMessage`1"}

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

Code of Conduct

I agree to follow this project's Code of Conduct

Originally created by @iJasonWade on GitHub (Aug 3, 2023). ### Please describe your bug Whenever I try to manually scan a library the UI refreshes and goes to an blank black page except for my user icon in the top right, I have `DEBUG` logging turned on and the only log that comes through when I start the scan is: `Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 169.150.254.72 received message: {"MessageType": "KeepAlive", "MessageId": "00000000-0000-0000-0000-000000000000", "ServerId": null, "Data": null, "$type": "WebSocketMessage`1"}` ### Jellyfin Version Other ### if other: 10.8.10 ### Environment ```markdown - OS: Ubuntu Server 22.04 - Linux Kernel: 6.1.13-060113-generic - Virtualization: Docker - Clients: Browser - Browser: Safari - FFmpeg Version: Infuse Apple TV - Playback Method: Direct Play - Hardware Acceleration: AMD AMF - GPU Model: AMD Ryzen 5 5560U with Radeon Graphics - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 169.150.254.72 received message: {"MessageType": "KeepAlive", "MessageId": "00000000-0000-0000-0000-000000000000", "ServerId": null, "Data": null, "$type": "WebSocketMessage`1"} ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here <img width="1632" alt="scan_error" src="https://github.com/jellyfin/jellyfin/assets/12824479/e422d081-b327-4f1b-a403-759ecee28839"> ### Code of Conduct - [X] I agree to follow this project's Code of Conduct

OVERLORD added the bug label 2026-02-07 01:22:39 +03:00

OVERLORD closed this issue

2026-02-07 01:22:39 +03:00

OVERLORD referenced this issue

2026-02-07 06:18:59 +03:00

[PR #5006] [MERGED] Use JsonSerializer.SerializeToUtf8Bytes when doing a round trip #10364

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Branches Tags

master

release-10.11.z

renovate/skiasharp-monorepo

JPVenson-patch-1

renovate/morestachio-5.x

release-10.9.z

openapi-cache

release-10.10.z

explicit-load

explicit-load-v2

feature/entity-framework

only-count-folder-item

fix/ci-workflow-refactor

release-10.8.z

release-10.7.z

EraYaN-add-management-interface

release-10.6.z

release-10.5.z

release-10.4.z

release-10.3.z

release-10.2.z

release-10.1.0

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Reference: starred/jellyfin#5006