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[Issue]: unable to access my server remotely outside my network #4711

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opened 2026-02-07 01:05:44 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-07 01:05:44 +03:00
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Originally created by @Netpex22 on GitHub (Mar 14, 2023).

Please describe your bug

Ive been unable to use Jellyfin remotely since downloading it. I wrote to them but got no response. Any information or instructions would be grand>

Jellyfin Version

10.8.0

if other:

No response

Environment

- OS:windows 10
- Virtualization:
- Clients:browser, android and android tv
- Browser:chrome and edge
- FFmpeg Version: the latest
- Playback Method:direct play direct stream
- Hardware Acceleration:
- Plugins:nnone
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:local

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @Netpex22 on GitHub (Mar 14, 2023). ### Please describe your bug Ive been unable to use Jellyfin remotely since downloading it. I wrote to them but got no response. Any information or instructions would be grand> ### Jellyfin Version 10.8.0 ### if other: _No response_ ### Environment ```markdown - OS:windows 10 - Virtualization: - Clients:browser, android and android tv - Browser:chrome and edge - FFmpeg Version: the latest - Playback Method:direct play direct stream - Hardware Acceleration: - Plugins:nnone - Reverse Proxy: - Base URL: - Networking: - Storage:local ``` ### Jellyfin logs _No response_ ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bug label 2026-02-07 01:05:44 +03:00
OVERLORD commented 2026-02-07 01:05:48 +03:00
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@Bond-009 commented on GitHub (Mar 15, 2023):

https://jellyfin.org/contact

Join the troubleshooting room or Discord, this is a bug tracker.

@Bond-009 commented on GitHub (Mar 15, 2023): https://jellyfin.org/contact Join the troubleshooting room or Discord, this is a bug tracker.
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Reference: starred/jellyfin#4711
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